3. 100 Top Action Verbs for Business, Brokering, Banking, Bargaining, and Occasionally Betting the Farm

(2) ease; lightheartedness; natural spontaneity; unrestraint; cast aside

(3) give in to emotion

—Chanakya, Indian politician, strategist, and writer (350 BC–275 BC)

(1) “Hope never abandons you; you abandon it.”

—George Weinberg, American psychologist, writer, and activist

(1) “When you have faults, do not fear to abandon them.”

—Confucius, philosopher, and political theorist (551–479 BC)

(2) bring an end to; cancel; close down; do away with; put an end to; stop

—Goodman, Brenda. “Georgia Murder Case’s Cost Saps Public Defense System,” New York Times, Section A, Column 5, National Desk, March 22, 2007: pg. 16.

Collocates to: coalition, death, department, education, federal, penalty, slavery, tax, voted, wants

(1) “Abridge provided that congress shall make no law abridging the freedom of speech or of the press.”

—U.S. Constitution, 1st Amendment

(1) “The use of the head abridges the labor of the hands.”

—Henry Ward Beecher, liberal U.S. congregational minister (1813–1887)

Collocates to: immunities, law, privileges, rights

(2) enter upon an office

(1) The union leaders eventually acceded to the demands of management committee.

(1) “I am not willing to be drawn further into the toils. I cannot accede to the acceptance of gifts upon terms which take the education policy of the university out of the hands of the Trustees and Faculty and permit it to be determined by those who give money.”

—Woodrow Wilson, 28th U.S. President (1826–1924)

Collocates to: demands, requests, treaty, refused, wishes

(2) happen or develop faster; progress faster

—Saunders, Laura and Hanna Karp. “Fiscal Talks Spur Charitable Giving,” Wall Street Journal, December 7, 2012: p. A1.

(1) “The concept of teaming helps individuals acquire knowledge, skills, and networks. And it lets companies accelerate the delivery of current products of services while responding to new opportunities.”

—Edmondson, Amy C. “Teamwork on the Fly,” Harvard Business Review, April 2012: p. 74.

—Orison Swett Marden, American spiritual author (1850–1924)

(1) “Chance can allow you to accomplish a goal every once in a while, but consistent achievement happens only if you love what you are doing.”

—Bart Conner, American Olympic gymnast (1958–)

Collocates to: goals, job, mission, objectives strategy, tactics, task, work

(2) succeed in doing something

—Denis Waitley, American motivational speaker and author (1933–)

(1) “When we think of failure, failure will be ours. If we remain undecided, nothing will ever change. All we need to do is want to achieve something great and then simply to do it. Never think of failure for what we think will come about.”

—Maharishi Mahesh, Yogi

(1) “First, have a definite, clear practical ideal; a goal, an objective. Second, have the necessary means to achieve your ends—wisdom, money, materials, and methods. Third, adjust all your means to that end.”

—Aristotle, ancient Greek philosopher, scientist, and physician (384 BC–322 BC)

(1) “Organizations do well when the people in them work hard to achieve high performance as individuals and as members of teams.”

—Schermerhorn, John and Richard Osborn, Mary UHL-Bien, and James Hunt. Organizational Behavior, 12th Ed. NY: John Wiley & Sons, Inc., 2012.

Collocates to: able, goals, help, objectives, results, necessary, order, success

—Francois de La Rochefoucauld, French author (1630–1680)

(1) “Men acquire a particular quality by constantly acting in a particular way.”

—Aristotle, ancient Greek philosopher and polymath (384 BC–322 BC)

(1) “The drive to acquire is most easily satisfied by an organization’s reward system—how effectively it discriminates between good and poor performances, ties rewards to performance, and gives the best people opportunities for advancement.”

—Nohria, Nitin, Boris Groysberg. and Linda-Eling Lee. “Employee Motivation: A Powerful New Tool, Honing Your Competitive Edge,” Harvard Business Review, July August 2008, p. 81.

(1) “The more I read, the more I meditate; and the more I acquire, the more I am enabled to affirm that I know nothing.”

—Voltaire, French philosopher and writer (1694–1778)

(1) “Nobody can acquire honor by doing what is wrong.”

—Thomas Jefferson, American founding father, 3rd U.S. President (1743–1826)

Collocates to: ability, able, information, land, knowledge, necessary, students, skills

(1) Toni’s speech actuated the Congress to finally act on the bill.

—Denis Diderot, French man of letters and philosopher (1713–1784)

(1) “When it is obvious that the goals cannot be reached, don’t adjust the goals; adjust the action steps.”

—Confucius, China’s most famous teacher, philosopher, and political theorist (551–479 BC)

(1) “First, have a definite, clear practical ideal; a goal, an objective. Second, have the necessary means to achieve your ends—wisdom, money, materials, and methods. Third, adjust all your means to that end.”

—Aristotle, ancient Greek philosopher, scientist, and physician (384 BC–322 BC)

Collocates to: compensate, ideas, models, standards, themes, work

—James Madison, 4^th U.S. President (1751–1836)

(1) “It is as useless to argue with those who have renounced the use of reason as to administer medication to the dead.”

—Thomas Jefferson, American founding father, 3rd U.S. President (1743–1826)

Collocates to: contracts, exams, plans, polices, programs, projects, tests

(1) It is better not to decide on a career until somebody can advise you.

(1) “In every society, some men are born to rule, and some to advise.”

—Ralph Waldo Emerson, American poet, lecturer, and essayist (1803–1882)

(2) arrange something in reference with something else; place in line so as to arrange in a particular order

(1) The firm’s objectives and goals must be aligned.

(1) “Intuitional logic should be aligned with economic logic but need not be subordinate to it. For example, all companies require capital to carry out business activities and sustain themselves. However, at great companies profit is not the sole end; rather, it is a way of ensuring that returns will continue.”

—Kanter, Rosabeth. “How Great Companies Think Differently,” Harvard Business Review, November, 2011, pg. 68.

(1) “When you examine the lives of the most influential people who have ever walked among us, you discover one thread that winds through them all. They have been aligned first with their spiritual nature and only then with their physical selves.”

—Albert Einstein, American physicist (1879–1955)

(1) “Parallels between ancient leaders and modern executives will never align perfectly, but there is definite value in making the comparisons. Ancient leaders obviously operated under different conditions and lacked many advantages that modern day CEOs take for granted, but they ran their empires by utilizing similar styles of leadership.”

—Forbes, Steve and John Prevas. Power, Ambition, Glory, NY: Crown Business Press, 2009: pg.10.

(2) divide a sum of money or amount of resources

(1) I will allocate an annual budget toward the direct costs of the group’s work.

(1) “‘Ironically, managing a law firm’s own resources is one of the biggest challenges for lawyers in managing a client’s work. It was so hard for firms to realize that they had to allocate money among different practice departments,’ Roster says. For example, due to a shift in anticipated workload, ‘They had to decide how to allocate more money one year to their labor department than their tax department... That is something clients have to do all the time.’”

—Chanen, Jill Schachner. “Constructing Team Spirit,” ABA Journal, Volume 83, Issue 8, August 1997: pg. 58, 4p, 3c.

Collocates to: available, budgets, capital, cash, energy, limited, money, resources

—Bart Conner, American gold-medal gymnast (1988–)

(1) “Sometimes being a friend means mastering the art of timing. There is a time for silence. A time to let go and allow people to hurl themselves into their own destiny. And a time to prepare to pick up the pieces when it’s all over.”

—Gloria Naylor, African-American novelist and educator (1950–)

(1) “You will achieve grand dreams, a day at a time, so set goals for each day / not long and difficult projects, but chores that will take you, step by step, toward your rainbow. Write them down, if you must, but limit your list so that you won’t have to drag today’s undone matters into tomorrow. Remember that you cannot build your pyramid in twenty-four hours. Be patient. Never allow your day to become so cluttered that you neglect your most important goal / to do the best you can, enjoy this day, and rest satisfied with what you have accomplished.”

—Og Mandino, American essayist and psychologist (1923–1996)

(1) Rick will be given the responsibility of analyzing the impact of the new quotas on the sales department’s budget.

(1) “You are a product of your environment. So choose the environment that will best develop you toward your objective. Analyze your life in terms of its environment. Are the things around you helping you toward success—or are they holding you back?”

—W. Clement Stone, American author (1902–2002)

(1) “There is nothing to fear except the persistent refusal to find out the truth, the persistent refusal to analyze the causes of happenings.”

—Dorothy Thompson, American writer (1893–1961)

(1) “The method of nature: who could ever analyze it?”

—Ralph Waldo Emerson, American poet, lecturer, and essayist (1803–1882)

Collocates to: ability, collect, data, evaluate, identify, information, results, sample, situation, used

(1) If we anticipate the potential risk factors, we can build into the budget a more defensible contingency.

(1) “Research shows that morning people get better grades in school, which get them into better colleges, which then lead to better job opportunities. Morning people also anticipate problems and try to minimize them.”

—Randler, Christopher. “The Early Bird Really Does Get the Worm: Defend Your Research,” Harvard Business Review, July–August 2012: p. 30.

(2) make plans for something to be done

—François de la Rochefoucauld, French classical author (1613–1680)

Collocates to: alphabetically, ascending, carefully, chronologically, descending, haphazardly, hierarchically, symmetrically

—William James, American philosopher and psychologist (1842–1910)

(1) “Nothing is more revolting than the majority; for it consists of few vigorous predecessors, of knaves who accommodate themselves, of weak people who assimilate themselves, and the mass that toddles after them without knowing in the least what it wants.”

—Johann Wolfgang von Goethe, German playwright, poet, novelist, and dramatist (1749–1832)

(1) “It’s important for companies to gather insights from former outsiders who have assimilated successfully; managers who have grown up in an organization often don’t realize they even have a culture.”

—Watkins, Michael. “Help Newly Hired Executives Adapt Quickly,” Corporate Culture Harvard Business Review, June 2007: pg. 26.

—Mario Andretti, American race car driver (1940–)

(1) “The highest activity a human being can attain is learning for understanding, because to understand is to be free.”

—Baruch Spinoza, Dutch philosopher (1632–1677)

(1) “While progress has been made in many firms, more work clearly needs to be done. Even among the best and brightest managers, gender equality has yet to be attained.”

—Carter, Nancy and Christine Silva. “Women in Management: Delusions of Progress,” Harvard Business Review, March 2010: pg. 21.

(1) We plan to augment the company security with an outside vendor.

(1) “The traditional product life cycle has created a kind of tunnel vision for marketers. Typically, they layer new product benefits on top of old ones in an endless struggle to differentiate... Over time the augmented product becomes the expected product.”

—Moon, Youngme. “Break Free from the Product Life Cycle,” Harvard Business Review, May 2005: pg. 88.

(1) “There are two ways of being happy: We must either diminish our wants or augment our means—either may do—the result is the same and it is for each man to decide for himself and to do that which happens to be easier.”

—Benjamin Franklin, American statesman, scientist, philosopher, printer, writer, and inventor (1706–1790)

Collocates to: ability, current, data, design, income, replace

—William Blackstone, English jurist (1723–1780)

(1) Only a vice president can authorize an expenditure that has not been budgeted.

(1) Managers need to use a balanced approach in handling worker disputes.

(1) The project management team ballparked the costs at 20 percent of sales.

—Dawson, Robert and Grey Brechin. “How Paradise Lost,” Mother Jones, Volume 21, Issue 6, November/December 1996: pg. 38.

(2) spread something in an unfavorable context

(3) toss or hit something back and forth

—J.R.R. Tolkien, English writer (1892–1973)

(1) “To judge by the life choices we make, then, there are dozens of reasons for women to be pro-abortion. Yet not since the heady early days of the abortion rights movement in the late 1960s have we heard its leadership bandy around the phrase that summarizes the right we want and have come to expect: ‘abortion on demand.’”

—Hax, Carolyn. “No Birth, No Pangs,” Washington Post, March 21, 1993.

(1) An uncertain economic period may be the ideal condition for battle testing your inexperienced marketing team.

(2) having keen eyes; keenly watchful for danger; sleepless; vigilant; watchful; wary; wide awake

—Ibn Warraq, Why I Am Not a Muslim. Amherst, NY: Prometheus Books, 1995.

(1) I feel like we are wasting time if we belabor the same points already covered in previous negations.

(1) Because we belabored so long on detailed points of the budget, none of the other agenda items were covered.

Collocates to: need, not, obvious, point, want

—Arabella Weir, British comedian, actress, and writer (1957–)

(1) “A Chinese animation studio is already using an early commercial version of the software to increase the quality of its television productions, and Zhou is collaborating with the Frankfurtbased gaming studio Crytek, maker of the popular Crysis series of games, which are often used to benchmark the graphics performance of PCs to improve the realism of its products.”

—Anonymous. “The Next Generation of Technology: 35 Innovators Under 35,” Technology Review, September and October 2011.

(1) “This benchmarking process realigns the job positions with the most-up-to-date strategic business initiatives.”

—Hayashi, Shawn Kent. Conversations for Creating Star Performers. NY: McGraw Hill, 2012.

(1) “After brainstorming and formalizing our instincts, we commissioned a consulting firm to provide us with competitor benchmarketing. Our instincts confirmed, we clearly saw the way forward. We would reinforce our Burberry heritage, our Brutishness, by emphasizing and growing our core luxury products, innovating them, and keeping them at the heart of everything we do.”

—Ahrendts, Angele. “Turning an Aging British Icon into a Global Luxury Brand: How I Did It,” Harvard Business Review, January and February, 2013: pg. 41.

(2) encourage; foster; grow

—Bluestein, Greg. “Uneven Results for Tax Districts,” Atlanta Journal Constitution, June 13, 2012: pg. 1A.

(1) “Law firms seeking to become international behemoths are chasing cross-border mergers to build brands with thousands of lawyers from Boston to Beijing and beyond.”

—Smith, Jennifer. “With CROSS-Border Mergers, Law Firms Enter Arms Race, Marketplace,” Wall Street Journal, December 10, 2012: pg. B1.

(1) “To build may have to be the slow and laborious task of years. To destroy can be the thoughtless act of a single day.”

—Winston Churchill, British orator, author, and prime minister (1874–1965)

(1) “I don’t build in order to have clients. I have clients in order to build.”

—Ayn Rand, American writer and novelist (1905–1982)

—Adlai E. Stevenson, American politician (1900–1965)

(1) “To campaign against colonialism is like barking up a tree that has already been cut down.”

—Andrew Cohen, American philosopher and visionary (1955–)

—Zig Ziglar, American author, salesman, and motivational speaker (1906–2012)

(1) “What you have, what you are—your looks, your personality, your way of thinking—is unique. No one in the world is like you. So capitalize on it.”

—Jack Lord, American television, film, and Broadway actor (1920–1998)

(1) “We’re looking to have the ability to come in and be able to capitalize on the marketing in order to grow the top-line. We basically leverage what has worked with our other successful acquisitions—investment in marketing, retention, and student services.”

—John Larson, American, U.S. Representative (1948–)

(1) “He poured resources in R&D and capitalized on two of the company’s exceptional capabilities—rapid innovation using deep customer insights and flexible manufacturing.”

—Hirsh, Evan and Kasturi Rangan. “The Grass Isn’t Greener: Idea Watch,” Harvard Business Review, January–February 2013: pg. 23.

(1) The union bargaining team was forced to capitulate on the pension issue.

(1) “I will be conquered; I will not capitulate.”

—Samuel Johnson, English poet, critic, and writer (1709–1784)

(1) Today, successful selling should produce a win-win outcome, not one in which the buyer feels like they had to capitulate.

—Parkinson, Joe. “Winning Move: Chess Reigns as Kingly Pursuit in Armenia,” WSJ, December 4, 2012: pg. A1.

(1) “Some authors have what amounts to a metaphysical approach. They admit to inspiration. Sudden and unaccountable urgencies to write catapults them out of sleep and bed. For myself, I have never awakened to jot down an idea that was acceptable the following morning.”

—Fannie Hurst, American novelist (1889–1968)

(1) “The initiative, known as a middle college high school, is patterned after similar programs in California, Texas, and New York. It is the first of its kind in Maryland. ‘The idea behind the program is to catapult a young person forward, providing them not just with access but with skills on how to be successful,’ said Cecilia Cunningham, the executive director of the New York-based Middle College National Consortium.”

—Wiggins, Ovetta. “Doubling Up on Education,” Chicago Sun Times, Metro June 14, 2012: pg. B01.

(1) “By positioning—or repositioning—their products in unexpected ways, companies can change how customers mentally categorize them. As a result, companies can rescue products foundering in the maturity stage of the product life cycle and return them to the growth phase. And they can catapult new products forward into the growth phase, leapfrogging obstacles that could slow consumers’ acceptance.”

—Moon, Youngme. “Break Free from the Product Life Cycle,” Harvard Business Review, May 2005: pg. 88.

(2) ignite; to burn;

—John Wesley, English evangelist (1703–1791)

(1) “For it is your business, when the wall next door catches fire.”

—Horace, Ancient Roman poet (65 BC–8 BC)

(1) A business strategy is a well thought-out plan, not “let’s catch the wave” of the next hot industry cycle.

(1) “We cannot be both the world’s leading champion of peace and the world’s leading supplier of the weapons of war.”

—Jimmy Carter, 39^th U.S. President (1924–)

(1) “Champion the right to be yourself; dare to be different and to set your own pattern; live your own life and follow your own star.”

—Wilfred Peterson, American author (1900–1995)

—Unknown

(1) “Goals help you channel your energy into action.”

—Les Brown, American author, entrepreneur, and motivational speaker (1912–2001)

(1) “You know how often the turning down this street or that, the accepting or rejecting of an invitation, may deflect the whole current of our lives into some other channel. Are we mere leaves, fluttered hither and thither by the wind, or are we rather, with every conviction that we are free agents, carried steadily along to a definite and pre-determined end?”

—Arthur Conan Doyle, Sr., Scottish writer (1859–1930)

(1) “Marketing and finance have a famously fractious relationship, with each accusing the other of failing to understand how to create value. That tension may seem to be dysfunctional, but when channeled right, it can actually be productive.”

—Reprint F0706D, Harvard Business Review, June 2007: pg. 25.

—Ambrose Bierce, American writer, journalist, and editor (1842–1914)

(1) “The way to create job benchmarks is by inviting the key stakeholders and the team of subject matter experts to collaborate on defining the position.”

—Hayashi, Shawn Kent. Conversations for Creating Star Performers, NY: McGraw Hill, 2012.

(1) “EMCF’s ability to collaborate with industry peers created substantial benefits for society and set an example for others—notably the Obama administration, which found the pilot and inspiration for its Social Innovation Fund...”

—Tierney, Thomas. “Collaborating for the Common Good,” Harvard Business Review, July–August 2011: pg. 38.

(1) “A traditional project management approach would not work for the proposed project. Success depended on bridging dramatically different national, organizational, and occupational cultures to collaborate in fluid groupings that emerged and dissolved in response to needs that were identified as the work progressed.”

—Edmondson, Amy C. “Teamwork on the Fly: Spotlight,” Harvard Business Review, April 2012: pg. 74.

(1) In today’s global economy, many businesses must practice coopitition which is collaboration with not only intra-departmental groups but also vendors, suppliers, stakeholders, NGOs, and, in some cases, competitors.

—Horst, Gary. Business Advisor, “CEOs Need a NEW Set of Beliefs,” HBR Blog, September 21, 2012: pg. 22.

(1) “Ninety percent of leadership is the ability to communicate something people want.”

—Dianne Feinstein, American Senator (1933–)

(1) “Start with good people, lay out the rules, communicate with your employees, motivate them, and reward them. If you do all those things effectively, you can’t miss.”

—Lee Iacocca, American business executive (1924–)

(1) “Mayor Bill Akers of Seaside Heights, NJ now removed from the whirlwind of Hurricane Sandy’s ferocity, and with the benefit of hindsight, the major says he has his regrets. He could, he says, have stopped by one of the shelters to speak to residents personally. He would have communicated information sooner.”

—Goldberg, Dan. “Responses to Sandy: From Great to Galling, In Perspective, Middlesex Edition,” Star Ledger, November 11, 2012: pg. 1.

Collocates to: ability, able, effectively, information, language, ways

(1) Hank will manage the team conducting the pre-launch tests.

—James Reston, Scottish journalist (1909–1995)

(1) “A man’s faults all conform to his type of mind. Observe his faults and you may know his virtues.”

—Chinese Proverb

(2) bottle; can; put up; store

(1) “The U.S. Department of Defense took an unprecedented step on May 15, 2007, blocking troop access to MySpace, YouTube, and other popular websites. The official reason was to conserve bandwidth.”

—Fritzon, Art, Lloyd Howell, and Dov Zakheim. “Military of Millennials,” Strategy +Business, Issue 9, Winter 2000: pg. 18.

(1) “In the end, we will conserve only what we love. We will love only what we understand. We will understand only what we are taught.”

—Baba Dioum, Senegalese environmentalist and poet (1937–)

Collocates to: biodiversity, cash, effort, electricity, energy, fuel, heat, help, power, resources, species, water

—Denis Waitley, American motivational speaker and author (1933–)

(1) “The greatest difficulty is that men do not think enough of themselves, do not consider what it is that they are sacrificing when they follow in a herd, or when they cater for their establishment.”

—Ralph Waldo Emerson, American poet, lecturer, and essayist (1803–1882)

—Unknown

(1) “Force does not constitute right...obedience is due only to legitimate powers.”

—Jean-Jacques Rousseau, French philosopher and writer (1712–1778)

(1) “Books constitute capital. A library book lasts as long as a house, for hundreds of years. It is not, then, an article of mere consumption but fairly of capital, and often in the case of professional men, setting out in life, it is their only capital.”

—Thomas Jefferson, American founding father, 3rd U.S. President (1743–1826)

(1) “Of all the things I have done, the most vital is coordinating the talents of those who work for us and pointing them towards a certain goal.”

—Walt Disney, American film producer, director, screenwriter, voice actor, animator, entrepreneur, entertainer, and international icon (1901-1965)

(1) “My experience in government is that when things are non-controversial and beautifully coordinated, there is not much going on.”

—John F. Kennedy, 35th U.S. President (1917–1963)

—Hayashi, Shawn Kent. Conversations for Creating Star Performers, NY: McGraw Hill, 2012.

(1) “Creating success requires respect for everyone’s needs, talents, and aspirations, as well as an understanding of the dynamics of human behavior in organizational systems.”

—Schermerhorn, John, Richard Osborn, Mary UHL-Bien, and James Hunt. Organizational Behavior, 12^th Ed. NY: John Wiley & Sons, Inc., 2012.

(1) “In the sky, there is no distinction of east and west; people create distinctions out of their own minds and then believe them to be true.”

—Buddha, India, spiritual teacher from the Indian subcontinent, on whose teachings Buddhism was founded (circa 556 BC–456 BC)

(1) “If you don’t create change, change will create you.”

—Unknown

—Chang Dal-Joong, Korea JoongAng Daily

(1) We were forced to curtail the grand opening celebration due to power failure.

(1) “The budget should be balanced. Public debt should be reduced. The arrogance of officialdom should be tempered, and assistance to foreign lands should be curtailed, lest Rome become bankrupt.”

—Marcus Tullius Cicero, ancient Roman lawyer, writer, scholar, orator, and statesman (106 BC–43 BC)

—Ralph Waldo Emerson, American poet, lecturer, and essayist (1803–1882)

(1) “The possibilities are numerous once we decide to act and not react.”

—George Bernard Shaw, Irish literary critic, playwright, and essayist (1856–1950)

—Lucchetti, Aaron and Brett Phibin. “Bankers Get IOUs Instead of Bonus Cash,” Wall Street Journal, January 16, 2013: pg. A1.

—Choi, Thomas and Tom Linton. “Don’t Let Your Supply Chain Control Your Business,” Harvard Business Review, December 2011: pg. 113.

(1) “Best practice companies such as Apple, Dell, HP, Honda, IBM, LGE, and Toyota do what we just advised: They have approved vendor lists but never completely relinquish decisions about a product’s components and material to top-tier suppliers. They carefully determine which items they should directly source themselves and which they should totally delegate.”

—Choi, Thomas and Tom Linton. “Don’t Let Your Supply Chain Control Your Business,” Harvard Business Review, December 2011: pg. 113.

—Napoleon Bonaparte, French military and political leader (1769–1821)

(1) “It is only after time has been given for a cool and deliberate reflection that the real voice of the people can be known.”

—George Washington, American, one of the founding fathers of the United States, serving as the commander-in-chief of the Continental Army during the American Revolutionary War, 1st U.S. President (1732–1799)

Collocates to: act, attempt, choice, decision, deliberate, effort, policy, slow, speed, strategy

(1) “Do you want to know who you are? Don’t ask. Act! Action will delineate and define you.”

—Thomas Jefferson, American founding father, 3rd U.S. President (1743–1826)

(1) His responsibility was to delineate the scope of internal audits for the board finance committee.

Collocates to: boundary, combinations, limit, sections, scope, used

—Nigro, Nicholas. The Everything Coaching and Mentoring Book, Avon, Ma.: Adams Media Corp., 2003.

(1) “Power concedes nothing without a demand. It never did and it never will.”

—Frederick Douglass, American abolitionist, lecturer, author (1817–1895)

(1) “Great organizations demand a high level of commitment by the people involved.”

—Bill Gates, American entrepreneur and founder of Microsoft Co. (1955–)

—Warren Buffet, American business magnate, investor, and philanthropist (1930–)

(1) “Those who profess to favor freedom, and yet depreciate agitation, are men who want crops without plowing up the ground.”

—Frederick Douglass, American social reformer, orator, writer, and statesman (1818–1895)

(2) make known gradually

(1) A manager’s role includes developing his or her people to their fullest potential.

(1) “Smaller scale financial models since have been developed, with more advanced techniques including models called Edo and Sigma.”

—Hilenrath, Jon. “Fed’s Computer Models Pose Problems,” Wall Street Journal, December 31, 2012: pg. A3.

Collocates to: ability, help, plan, program, relationships, skills, strategies, students, understanding

—Trout, Jack and Steve Rivikin. Differentiate or Die, Editor, Chris Murray. NY: Penguin Books, 2006.

(2) control the course; guide; point the way; show the way; steer

(1) “The results you achieve will be in direct proportion to the effort you apply.”

—Denis Waitley, American motivational speaker and author (1933–)

(1) “In essence, if we want to direct our lives, we must take control of our consistent actions. It’s not what we do once in a while that shapes our lives, but what we do consistently.”

—Anthony Robbins, American advisor to leaders (1960–)

“Great ambition is the passion of a great character. Those endowed with it may perform very good or very bad acts. All depends on the principals which direct them.”

—Napoleon Bonaparte, French general, politician, and emperor (1769–1821)

(1) “Voters go to the polls with an unusually clear choice in U.S. economic policy: We can double down on the current approach in hopes that bigger government will create jobs, or we can adopt growth policies that are more market-oriented and less government-centered.”

—Malpass, David. “Romney, Obama, and the Economic Choice,” Wall Street Journal, November 6, 2012: PA17.

(1) “Leading figures on both sides doubled down on their positions in interviews that aired Sunday. They blamed each other for the current standoff, reflecting the talks that House Speaker John Boehner (R, Ohio) told Fox News Sunday have gone nowhere.”

—Paletta, Damiah. “Fiscal Cliff Talks at Stalemate,” Wall Street Journal, December 3, 2012: pA3.

—Paletta, Damiam, Carol E. Lee, and Bendavid Naftali, “Pressure Rises on Financial Crisis,” WSJ, November 9, 2012.

“My Line in the Sand: No More Defense Cuts”

—Headline of Wall Street Journal Article by Senator Joe Lieberman, November 26, 2012.

(1) If you have been negotiating in good faith and have been truthful, yet the other side continues to hold on to untenable positions, you may have to draw a line in the sand and be prepared to walk away.

—General George S. Patton, American general in World Wars I and II (1885–1945)

(1) “Enthusiasm releases the drive to carry you over obstacles and adds significance to all you do.”

—Norman Vincent Peale, American Protestant clergyman and writer (1898–1993)

(1) “Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.”

—Jack Welch, American chemical engineer, business executive, and author (1935–)

(2) to mark the ears of livestock for special identification

(3) to set a distinctive mark on

—Tom Colburn, American, United States Senator, medical doctor (1948–)

Collocates to: ban, money, process reform, request, spending

(1) “Words differently arranged have a different meaning, and meanings differently arranged have a different effect.”

—Blaise Pascal, French mathematician, philosopher, and physicist (1623–1662)

(1) “Cause and effect, means and ends, seed and fruit cannot be severed; for the effect already blooms in the cause, the end preexists in the means, the fruit in the seed.”

—Ralph Waldo Emerson, American poet, lecturer, and essayist (1803–1882)

(2) fix in the mind or memory

(3) insert a code or virus, a routine for monitoring into a software program

(4) assign an observer to a group

—Calunic, Charles and Immanuel Hermerck. “How to Help Employees ‘Get’ Strategy,” Harvard Business Review, 2012: pg. 24.

(1) “What accounts for the overwhelming importance of top managers to embeddedness? We believe the explanation is two-fold. Senior leaders should have a unique understanding of their company’s strategy; there may be no equal substitute when it comes to communicating and discussing it. And their position at the top is powerfully symbolic, giving them more credibility and authority than others have.”

—Calunic, Charles and Immanuel Hermerck. “How to Help Employees ‘Get’ Strategy,” Harvard Business Review, 2012: pg. 24.

(1) “Embedded in the five fundamental practices of exemplary leadership discussed above are behaviors that can serve as the basis for learning to lead. We call these the Ten Commandments of Leadership.”

—Kouzes, James and Barry Posner. The Leadership Challenge. San Francisco, CA: Jossey-Bass Publisher, 1999.

(2) make one stronger and more confident, especially in controlling their life and claiming their rights

—Scott Adams, American cartoonist (1957–)

(1) “As we look ahead into the next century, leaders will be those who empower others.”

—Bill Gates, American business magnate, philanthropist, and former chief executive and current chairman of Microsoft (1955–)

(1) “Fear does not have any special power unless you empower it by submitting to it.”

—Les Brown, American big band leader and composer (1912–2001)

(1) “In most companies, cultural resistance to empowering employees to use technology is system wide.”

—Bernoff, Jeff and Ted Schadler. “Empowered,” Harvard Business Review, July–August 2010: pg. 95.

Collocates to: America, individuals, people, students, women

—Hill, Charles. “Notable & Quotable,” Wall Street Journal, December 1, 2012: pg. A13.

(1) “Still, creating a system that enables employees to achieve great things—as a group—often comes down to the work of a single leader.”

—Hann, Christopher. “The Masters,” Entrepreneur, March 2012: pg. 58.

(1) “Moral courage enables people to stand up for a principle rather than stand on the sidelines.”

—Kanter, Rosabeth. “Courage in the C-Suite,” Harvard Business Review, December 2011: pg. 38.

(1) “Employees are motivated by jobs that challenge and enable them to grow and learn, and they are demoralized by those that seem to be monotonous or lead to a dead end.”

—Nohria, Nitin, Boris Groysberg, and Linda-Eling Lee. “Employee Motivation: A Powerful New Tool, Honing Your Competitive Edge,” Harvard Business Review, July–August 2008: pg. 81.

—Swami Vivekananda, Indian spiritual leader of the Hindu religion (1863–1902)

(1) “Leaders must encourage their organizations to dance to forms of music yet to be heard.”

—Warren G. Bennis, American scholar, organizational consultant, and author (1925–)

(1) “Our analysis, to our knowledge, the first of its kind, found that firms that indiscriminately encourage all their customers to buy more by cross-selling are making a costly mistake: A significantly subset of cross-buyers are highly unprofitable.”

—Shah, Denish, and V. Kumar. “The Dark Side of Cross-Selling, Idea Watch,” Harvard Business Review, December 2012: pg. 21.

(1) “Big business can do more to support smaller enterprises in their supply and distribution chains. To encourage small and medium-size businesses on the basis of their productivity rather than their experience or size would help establish the idea that everyone has a stake in the capitalist system.”

—Forester de Rothschild, Lynn and Adam Posen. “How Capitalism Can Repair Its Bruised Image: Opinion,” Wall Street Journal, January 2, 2013: pg. A17.

Collocates to: designed, development, efforts, growth, investment, polices, students, teachers

—Sydney Smith, English clergyman and essayist (1771–1845)

Collocates to: land, on, upon, rights, territory

—Jack Welch, American chemical engineer, business executive, and author (1935–)

(1) “We look at the dance to impart the sensation of living in an affirmation of life, to energize the spectator into keener awareness of the vigor, the mystery, the humor, the variety, and the wonder of life. This is the function of the American dance.”

—Martha Graham, American dancer, teacher, and choreographer (1894–1991)

(2) ascertain; authenticate; confirm; corroborate; cause something to be recognized; determine; find out; prove; show; verify

—John Kotter, American, former professor at the Harvard Business School, and acclaimed author (1947–)

(1) “College football ad deals also give marketers the chance to establish a presence on college campuses, notes marketers such as GM’S Chevrolet brand.”

—Bachman, Rachel and Mathew Futterman. “College Football’s Big-Money, Big-Risk Business Model,” Wall Street Journal, December 10, 2012: pg. B1.

—Richard Thalheimer, American business executive

(1) “Rarely do the followers exceed the expectations of the leaders.”

—Unknown

(2) be better, greater, or superior to others in the same field, profession, endeavor

—Unknown

(1) “Those who are blessed with the most talent don’t necessarily outperform everyone else. It’s the people with follow-through who excel.”

—Mary Kay Ash, American businesswoman, founder of Mary Kay Cosmetics (1915–)

(1) “I founded Wang Laboratories to show that Chinese could excel at things other than running laundries and restaurants.”

—An Wang, Chinese-born American computer engineer and inventor (1920–1990)

—Charles M. de Talleyrand, French statesman (1754–1838)

—Marcel Proust, French novelist, critic, and essayist (1871–1922)

(1) “Every burned book or house enlightens the world; every suppressed or expunged word reverberates through the earth from side to side.”

—Ralph Waldo Emerson, American poet, lecturer, and essayist (1803–1882)

(2) remove passages from works deemed obscene

(3) delete; expunge

—Ewbank, Leigh, “Carbon Price Fight on Death Ground,” ABCnews.net, March 17, 2011.

(1) “The advantages to those who are first movers are three: (1) Technological leadership, (2) Preemption of assets and capital, and (3) Increase in buyer switching costs.”

—Lieberman, Marvin and David Montgomery. “First-Mover Advantages,” Research Paper 969, Stanford Business School, October 1987.

(2) beat; make out of components

(3) move ahead or act with sudden increase in motion or speed

—John Kotter, former professor at the Harvard Business School and acclaimed author (1947–)

(1) “The President’s offer is very much in keeping with history of insisting that negotiation consists of the other side giving him everything he wants. That approach has given him the reputation as the modern president least able to forge a consensus.”

—Strassel, Kimberley. “This Unserious White House,” Wall Street Journal, November 30, 2012: pg. A13.

(1) “We forge the chains we wear in life.”

—Charles Dickens, English writer and social critic (1812–1870)

(1) “Bad men cannot make good citizens. It is when a people forget God that tyrants forge their chains. A vitiated state of morals, a corrupted public conscience, is incompatible with freedom. No free government, or the blessings of liberty, can be preserved to any people but by a firm adherence to justice, moderation, temperance, frugality, and virtue; and by a frequent recurrence to fundamental principles.”

—Patrick Henry, American lawyer, patriot, and orator, symbol of the American struggle for liberty (1736–1799)

—Hann, Christopher. “The Masters,” Entrepreneur, March 2012: pg. 58.

(1) “Volunteer activities can foster enormous leadership skills. The non-professional volunteer world is a laboratory for self-realization.”

—Mae West, American actress (1892–1980)

(1) “It is not my intention to do away with government. It is rather to make it work—work with us, not over us; stand by our side, not ride on our back. Government can and must provide opportunity, not smother it; foster productivity, not stifle it.”

—Ronald Reagan, 40^th U.S. President (1911–2004)

(1) “Moreover, laudable and beguiling though professional standards and ethics may be, and however appealing professional status is, hanging the mantle ‘professional’ on business education fosters inappropriate analysis and misguided prescriptions.”

—Barker, Richard. “No, Management Is Not a Profession,” Harvard Business Review, July–August 2012: pg. 54.

(2) carryout an order or request; bring to fruition; complete something started; execute; follow through; implement; make happen; obey; perform

—Shah, Neil. “Slow Hiring, Spending Hit Factories,” Wall Street Journal, December 4, 2012: pg. A2.

(1) “We must make the choices that enable us to fulfill the deepest capacities of our real selves.”

—Thomas Merton, American and Trappist monk (1915–1968)

(1) “Whenever I hear people talking about liberal ideas, I am always astounded that men should love to fool themselves with empty sounds. An idea should never be liberal; it must be vigorous, positive, and without loose ends so that it may fulfill its divine mission and be productive. The proper place for liberality is in the realm of the emotions.”

—Johann Wolfgang von Goethe, German playwright, poet, novelist, and dramatist (1749–1832)

(1) Consumer products and services are purchased to fulfill certain basic human needs. Whether it is Maslow’s hierarchy of needs or the more contemporary Lawrence and Nohria Four Drives that Underline Human Motivation, marketers have to discover the proper need and fulfill them or there will be no long-term customer relationship.

—David Sarnoff, Russian born American inventor (1891–1971)

(1) “Garner up pleasant thoughts in your mind, for pleasant thoughts make pleasant lives.”

—John Wilkins, English clergyman, natural philosopher, and author (1614–1672)

—Jim Butcher, American author, Grave Peril (1971–)

—Unknown

—Romano, Richard. “Looking behind Community College Budgets for Future Policy Considerations,” Community College Review, Volume 40, Issue 2, April 2012: pg. 165–189.

(1) “Under the stewardship of Darwin Clark, Kimberly Clark generated cumulative stock returns 4.1 times the general market, beating its direct rival Scott Paper and Procter & Gamble and outperforming such venerable companies as Coca Cola, Hewlett-Packard, 3M, and General Electric.”

—Collins, Jim. Good to Great, NY: Harper Collins, 2001: pg.18.

Collocates to: ability, electricity, energy, ideas, income, interest, jobs, power, revenue

—Edmondson, Amy C. “Teamwork on the Fly,” Harvard Business Review, April 2012: pg. 74.

—Shapley, Dan. “Study: 98% of Products’ Green Claims Are Misleading,” Goodhouskeeping.com, April 16, 2009.

—Michaels, Daniel. “Innovation Is Messy Business,” Wall Street Journal, January 24, 2013: pg. B1.

—Elbert Hubbard, American editor, publisher, and writer (1856–1915)

(1) “The excitement factor is a strong one with his top students, says Dr. Zurbuchen. The students tend to have an entrepreneurial spirit, he says, and gravitate toward the opportunities that may be risky in terms of job security, but give them the feeling that, ‘hey, we’re going to kick in some doors and have an impact,’ he says.”

—Spotts, Pete. “SpaceX Launch: Private Industry Inspires New Generation of Rocketeers,” Christian Science Monitor, May 22, 2011.

(2) affect

—Bill Gates, American entrepreneur and founder of Microsoft Co. (1955–)

(1) “A serious problem in America is the gap between academe and the mass media, which is our culture. Professors of humanities, with all their leftist fantasies, have little direct knowledge of American life and no impact whatever on public policy.”

—Camille Paglia, American author, teacher, and social critic (1947–)

(2) encourage; foster; fuel; intensify; redouble; strengthen

(3) escalate; expand; grow; mushroom; multiply; proliferate; rise; soar; spread; swell

—Wang, Jennifer. “Radicals & Visionaries,” Entrepreneur, March 2012: pg. 52.

(1) “Difficulties increase the nearer we approach the goal.”

—Johann Wolfgang von Goethe, German playwright, poet, novelist, and dramatist (1749–1832)

(1) “It is not always what we know or analyze before we make a decision that makes it a great decision. It is what we do after we make the decision to implement and execute it that makes it a good decision.”

—William Pollard, American physicist and Episcopal priest (1911–1989)

(1) “Palestinian President Mahmoud Abbas officially changed his government’s name to the ‘the State of Palestine’ in an attempt to implement—even if only symbolically—a recent United Nations vote to granting it the status of non-observer state.”

—Mitnick, Joshua. “Palestinians Adopt Name to Show Off New ‘State’ Status,” World News, Wall Street Journal, January 7, 2013: pg. A7.

Collocates to: changes, develop, measures, necessary, plan, policies, program, reform, strategies

(2) coach; instruct; mentor; teach; train; tutor

—William Pollard, American physicist and Episcopal priest (1911–1989)

(1) “Advertising generally works to reinforce consumer trends rather than to initiate them.”

—Michael Schudson, American academic sociologist (1946–)

Collocates to: action, conversation, discussion, process, program, sex

(1) “To turn really interesting ideas and fledgling technologies into a company that can continue to innovate for years, it requires a lot of discipline.”

(1) “Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.”

—Steve Jobs, American entrepreneur, best known as the co-founder, chairman, and CEO of Apple Inc. (1955–2011)

—Forester de Rothschild, Lynn and Adam Posen. “How Capitalism Can Repair Its Bruised Image,” Wall Street Journal, January 2, 2013: pg. A17.

(1) “Some firms are taking steps to expand the talent pool—for example, by investing in apprenticeships and other training programs.”

—Hancock, Bryan and Dianna Ellsworth. “Redesigning Knowledge Work,” Harvard Business Review, January–February 2013: pg. 60.

(1) “If you invest in improving your employees’ view of your firm’s corporate character, those positive attitudes will rub off and boost customers’ opinions of the company. That will drive growth.”

—Davis, Gary and Rosa Chun. “To Thine Own Staff Be Agreeable,” Harvard Business Review, June 2007: pg. 30.

(1) “Professor Katz of Harvard said it would make sense to create a more progressive tax system when corporations and the top 1 percent are commanding more of the economic pie. He said those on top should agree to some redistribution and to invest in the next generation.”

—Greenhouse, Steve. “Our Economic Pickle,” New York Times, January 13, 2013: pg. 5.

—Ronald Reagan, 40^th U.S. President (1911–2004)

(1) “In our drive to comprehend, we want very much a sense of the world around us and we are frustrated when things seem senseless, and we are invigorated, typically, by the challenge of working out answers.”

—Nohria, Nitin, Boris Groysberg, and Linda-Eling Lee. “Employee Motivation: A Powerful New Tool, Honing Your Competitive Edge,” Harvard Business Review, July–August 2008: pg. 81.

—Adams, Marilyn. “‘Fundamentally broken’ pension system in ‘crying need’ of a fix,” USA Today, November 15, 2005.

—Moran, Gwen, “Mob Money.” Entrepreneur, March 2012: pg. 4.

(1) Job seekers should give serious consideration to the move before jumping onboard startups if they have never been in that kind of business environment.

—Dumaine, Brian. “Getting the Economy Back on Track,” Fortune, Volume 159, Issue 11, May 25, 2009: pg. 25.

Collocates to: economy, effort, fat, help metabolism

(2) inaugurate; introduce something; present; reveal; start marketing; unleash; unveil

(1) “Many companies react to competitors’ acquisition sprees reflexively, by launching bids of their own. Smart managers should consider other moves.”

—Keil, Thomas and Tomi Laamanen. “When Rivals Merge, Think Before You Follow Suit,” Harvard Business Review, Idea Watch, December 2011: pg. 25.

(1) “Yesterday, the Japanese government also launched an attack against Malaya.

Last night, Japanese forces attacked Hong Kong.

Last night, Japanese forces attacked Guam.

Last night, Japanese forces attacked the Philippine Islands.

Last night, the Japanese attacked Wake Island.

And this morning, the Japanese attacked Midway Island.”

—President Franklin Roosevelt, 32^nd U.S. President, Pearl Harbor Address to the nation, Washington, D.C., December 8, 1941.

(1) “A company at the forefront of this effort is Tyco. Instead of simply offering training to employees in emerging markets, Tyco has compliance personnel lead focus group-like sessions with its employees.”

—Currell, Dan and Tracy D. Bradley. “Greased Palms, Giant Headaches, Idea Watch,” Harvard Business Review, September 2012: pg. 23.

(1) “Many rising stars trip when they shift from leading a function to leading an enterprise and for the first time taking responsibility for P&L and oversight of executive decisions across corporate functions.”

—Watson, Michael. “How Managers Become Leaders,” Harvard Business Review, June 2012: pg. 68.

(1) “Leading is one of the four functions of management instilling enthusiasm by communicating with others, motivating them to work hard, and maintaining good interpersonal relations.”

—Schermerhorn, John, Richard Osborn, Mary UHL-Bien, and James Hunt. Organizational Behavior, 12^th Ed. NY: John Wiley & Sons, Inc., 2012.

(2) pay off debt; settle

(3) eliminate or kill the competition

—WSJ Editors. Wall Street Journal, November 18, 2012: pg. A16.

(2) “Let me live onward; you shall find that, though slower, the progress of my character will liquidate all these debts without injustice to higher claims. If a man should dedicate himself to the payment of notes, would not this be an injustice? Does he owe no debt but money? And are all claims on him to be postponed to a landlord’s or a banker’s?”

—Ralph Waldo Emerson, U.S. essayist, poet, and philosopher (1802–1883)

(1) “The death tax causes one-third of all family-owned small businesses to liquidate after the death of the owner. It is also an unfair tax because the assets have already been taxed once at their income level.”—Ric Keller, American, member of U.S. House (1964–)

(2) do; fare; fend; get along; get by; make do; muddle through

(3) control the behavior of; handle; succeed in dealing with

(4) succeed despite difficulties

(1) “It’s self-evident that an entrepreneur’s ability to hire talented people is vital to a company’s success. But how the entrepreneur manages those people helps define the company culture.”

—Hann, Christopher. “The Masters,” Entrepreneur, March 2012: pg. 58.

(1) “Business executives don’t manage information as well as they manage talent, capital, and brand.”

—Shah, Shvetank, Andrew Horne, and Jamie Capella. “Good Data Won’t Guarantee Good Decisions,” Harvard Business Review, April 2012: pg. 24.

(1) To effectively manage, it is generally recognized one should be skilled in four functions—planning, organizing, leading, and controlling.

(1) There are three types of skills necessary to manage skillfully—technical, human, and conceptual.

Collocates to: ability, able, affairs, difficulty, effectively, how, resources, somehow, stress

—Warren, Richey. “Sorting Out Guantanamo Detainees,” Christian Science Monitor, January 22, 2009: pg. 1.

(2) put in delineated order

(1) “Of Ernest Hemingway, for example, I feel that he was unable to marshal any adequate defense against the powerful events of his childhood, and this despite his famous toughness and the courage he could call upon in war, in hunting, in all the dangerous enterprises that seduced him.”

—Dianna Trilling, American literary critic and author (1905–1996)

—Ted W. Engstrom, American evangelical leader and author (1919–2006)

“Superior business performance requires striking a healthy balance between customer value and cost structure. The goal is neither to maximize customer benefit—which would entail giving away your product—nor to minimize costs in isolation but rather to optimize the relationship between the two. Marketing and finance both have important insights to offer, so the goal is to manage the tension between them, not to eliminate it.”

—Reprint F0706D, Harvard Business Review, June 2007: pg. 24.

—Stark Healy, Wendy. “Ten Years Later, the Wounds Remain Open,” USA Today, September 2011.

(1) “Just how do constituents measure a characteristic as subjective as honesty, though? In our discussions with survey respondents, we learned that the leader’s behavior provided the evidence. In other words, regardless of what the leaders say about their own integrity, people wait to be shown—they observe behavior.”

—Kouzes, James and Barry Posner. The Leadership Challenge. San Francisco, CA: Jossey-Bass Publisher, 1999.

Collocates to: ballot, design, distance, items, pass, performance, progress, scale, success, tape

(1) Mentoring someone is one of the most rewarding experiences one can have.

Collocates to: assigned, became, coach, facility, former, friend, long time, mentee, relationship, served, spiritual, student, teacher, role

—Steve Jobs, American entrepreneur and best known as the co-founder, chairman, and CEO of Apple Inc. (1955–2011)

—Watson, Michael. “How Managers Become Leaders,”” Harvard Business Review, June 2012: pg. 68.

—Kanter, Rosabeth. “Courage in the C-Suite,” Harvard Business Review, December 2011: pg. 38.

Collocates to: business, firm, former, law, longtime, managing, partner, senior, sexual, trading

—Ralph Waldo Emerson, American poet, lecturer, and essayist (1803–1882)

“The U.S. Department of Education said last year it will require states to use a common graduation rate formula that compares the number of students who enter schools as freshmen with the number who graduate four years later. But because that formula also factors out transfers, Georgia’s problems are likely to persist if schools and the state don’t clean up their data.”

—Vogell, Heather. “Student Rolls Don’t Add Up,” Atlanta Journal Constitution, June 7, 2009: pg. 1A.

Collocates to: allowed, despite, differences, likely, longer, problems, questions, rumors, symptoms

(2) arrangement of strategic ideas in diagrams, charts, sketches, graphs, tables, maps, and other documents

(1) Having planned the sales meeting and organized all the activities demonstrates superb organization skills.

(1) “Planning will help you think in terms of laying down a foundation of the particular experiences you need to create a resume to move you into senior management.”

—Wellington, Sheila. Be Your Own Mentor, NY: Random House, 2001: pg. 33.

(1) “One of the four functions of management is planning—setting specific performance objectives, and identifying the actions needed to achieve them.”

—Schermerhorn, John, Richard Osborn, Mary UHL-Bien, and James Hunt. Organizational Behavior, 12^th Ed. NY: John Wiley & Sons, Inc., 2012.

(1) “In order to plan your future wisely, it is necessary that you understand and appreciate your past.”

—Jo Coudert, American author (1923–)

(2) bring forth; produce; yield

—Nigro, Nicholas. The Everything Coaching and Mentoring Book, Avon, MA: Adams Media, 2008.

(1) “My research also indicates that the process that produces great leaders are similar or perhaps even identical to those that produce awful ones, and this is true in domains ranging from politics to business to science. Unfiltered leaders can be domain experts—such expertise is rarely company specific. What they are not is evaluated by their new organizations, so, whatever their expertise, it is difficult to what they will do in power and impossible to be sure that one is the right person for the job.”

—Kader, Abdul, Regional Health and Wellness Director (NC) Walmart, U.S. “The Best Leaders Have Sort Resumes,” Harvard Business Review, December 2012: pg. 18.

(1) Creating and producing product-driven line extensions will add ten percent new revenue.

—Vossoghi, Shorab. “Is the Social Sector Thinking Small Enough?” Harvard Business Review, December 2011: pg. 40.

(2) increase the number or amount of

(3) add or make stronger by construction techniques

—Ahrendts, Angele. “Turning an Aging British Icon into a Global Luxury Brand: How I Did it,” Harvard Business Review, January–February 2013: pg. 41.

—David Petraeus, retired American military officer and public official (1952–)

(2) plan events and activities for certain times

—Steven Covey, American educator, author, and businessman (1932–2012)

Collocates to: ahead, behind, busy, daily, full, games, hectic, interview, regular, strength

(2) arrange; devise; fashion; shape

(3) adapt; adjust; become suited; conform

—Seaman, John T. and George David Smith. “Your Company’s History as a Leadership Tool,” Harvard Business Review, December 2012: pg. 46.

—Charles Dickens, author of Great Expectations (1812–1870)

(1) A leader will step forward and spearhead the writing of the company’s strategic mission statement.

(1) In the commercial real estate business, brokers spearhead major accounts. But they wouldn’t have customers without the people who oversee construction.

—William Orville Douglas, American, Associate Justice of the Supreme Court of the United States (1898–1980)

(1) “Thousands of manufacturing companies have achieved tremendous improvements in quality and efficiency by copying the Toyota Production System, which combines rigorous work standardization with approaches such as just-in-time delivery of components and the use of visual controls to highlight deviations.”

—Hall, Joseph and M. Eric Johnson. “When Should A Process Be An Art and Not A Science?” Harvard Business Review, March 2009: pg. 60.

Collocates to: across, data, efforts, equipment, order, procedures

—Marx, Karl and Engles, Frederick. The Communist Manifesto, Communist League pamphlet, 1848.

(2) establish as a target or goal

(2) “Scientists and the National Aeronautics and Space Administration’s Jet Propulsion Laboratory in California said Tuesday that they have targeted a fine grained fractured slab of bedrock for the Mars Rover’s first drilling attempt.”

—Lee Hotz, Robert. “Mars Rover Ready to Dig In,” Wall Street Journal, January 16, 2013: pg. B4.

—Schermerhorn, John, Richard Osborn, Mary UHL-Bien, and James Hunt. Organizational Behavior, 12^th Ed., NY: John Willey & Sons, Inc., 2012: pg. 172.

(1) Our success was team built.

(1) It took four years and some personnel changes before we could say we were successful in team building.

(1) “The concept of teaming helps individuals acquire knowledge, skills, and networks. And it lets companies accelerate the delivery of current products or services while responding to new opportunities. Teaming is a way to get work done while figuring how to do it better; it’s executing and learning at the same time.”

—Edmondson, Amy C. “Teamwork on the Fly,” Harvard Business Review, April 2012: pg. 74.

(2) guarantee; promise; to give a pledge

(1) He always volunteered to undertake the most difficult tasks on the team.

(1) Undertaking difficult tasks demonstrates a willingness to take risks—a leadership trait.

—CDW. “Google Partnership Turns a New Page for Enterprise Chromebook Solutions,” The Free Library, February 5, 2013.

(2) wriggle

—Robert Brault, American operatic tenor (1963–)