Introduction

As the Internet continues to grow exponentially, the need for network engineers to build, maintain, and troubleshoot the growing number of component networks also has increased significantly. Because network troubleshooting is a practical skill that requires on-the-job experience, it has become critical that the learning curve necessary to gain expertise in internetworking technologies be reduced to quickly fill the void of skilled network engineers needed to support the fast-growing Internet. IP routing is at the core of Internet technology, and expedient troubleshooting of IP routing failures is key to reducing network downtime. Reducing network downtime is crucial as the level of mission-critical applications carried over the Internet increases. This book gives you the detailed knowledge to troubleshoot network failures and maintain the integrity of their networks.

Troubleshooting IP Routing Protocols provides a unique approach to troubleshooting IP routing protocols by focusing on step-by-step guidelines for solving a particular routing failure scenario. The culmination of years of experience with Cisco’s TAC group, this book offers sound methodology and solutions for resolving routing problems related to BGP, OSPF, IGRP, EIGRP, IS-IS, RIP, and PIM by first providing an overview to routing and then concentrating on the troubleshooting steps that an engineer would take in resolving various routing protocol issues that arise in a network. This book offers you a full understanding of troubleshooting techniques and real-world examples to help you hone the skills needed to successfully complete the CCIE exam, as well as perform the duties expected of a CCIE-level candidate.

Who Should Read This Book?

This is an intermediate-level book that assumes that you have a general understanding of IP routing technologies and other related protocols and technologies used in building IP networks.

The primary audience for this book consists of network administrators and network operation engineers responsible for the high availability of their networks, or those who plan to become Cisco Certified Internetwork Experts.

How This Book Is Organized

Although this book could be read cover to cover, it is designed to be flexible and to allow you to easily move between chapters and sections of chapters to cover just the material that you need more work with.

Chapter 1, “Understanding IP Routing—This chapter provides an overview of IP routing protocols with focus on the following topics:

IP addressing concepts

Static and dynamic routes

Dynamic routing

Routing protocol administrative distance

Fast forwarding in routers

The remaining chapters alternate between chapters that provides coverage of key aspects of a specific routing protocol and chapters devoted to practical, real-world troubleshooting methods for that routing protocol. The list that follows provides more detailed information:

Chapter 2, “Understanding Routing Information Protocol (RIP)—This chapter focuses on the key aspects of RIP needed to confidently troubleshoot RIP problems. Topics include the following:

Metrics

Timers

Split horizon

Split horizon with poison reverse

RIP-1 packet format

RIP behavior

Why RIP doesn’t support discontiguous networks

Why RIP doesn’t support variable-length subnet masking (VLSM)

Default routes and RIP

Protocol extension to RIP

Compatibility issues

Chapter 3, “Troubleshooting RIP—This chapter provides a methodical approach to resolving common RIP problems, which include the following:

Troubleshooting RIP route installation

Troubleshooting RIP route advertisement

Troubleshooting routes summarization in RIP

Troubleshooting RIP redistribution problems

Troubleshooting dial-on-demand routing (DDR) issues in RIP

Troubleshooting the route-flapping problem in RIP

Chapter 4, “Understanding Interior Gateway Routing Protocol (IGRP)—This chapter focuses on the key aspects of IGRP needed to confidently troubleshoot IGRP problems. Topics include the following:

Metrics

Timers

Split horizon

Split horizon and poison reverse

IGRP packet format

IGRP behavior

Default route and IGRP

Unequal-cost load balancing in IGRP

Chapter 5, “Troubleshooting IGRP—This chapter provides a methodical approach to resolving common IGRP problems, which include the following:

Troubleshooting IGRP route installation

Troubleshooting IGRP route advertisement

Troubleshooting IGRP redistribution problems

Troubleshooting dial-on-demand routing (DDR) issues in IGRP

Troubleshooting route flapping in IGRP

Troubleshooting variance problem

Chapter 6, “Understanding Enhanced Interior Gateway Routing Protocol (EIGRP)—This chapter focuses on the key aspects of EIGRP needed to confidently troubleshoot EIGRP problems. Topics include the following:

Metrics

EIGRP neighbor relationships

The Diffusing Update Algorithm (DUAL)

DUAL finite state machine

EIGRP reliable transport protocol

EIGRP packet format

EIGRP behavior

EIGRP summarization

EIGRP query process

Default route and EIGRP

Unequal-cost load balancing in EIGRP

Chapter 7, “Troubleshooting EIGRP—This chapter provides a methodical approach to resolving common EIGRP problems, which include the following:

Troubleshooting EIGRP neighbor relationships

Troubleshooting EIGRP route advertisement

Troubleshooting EIGRP route installation

Troubleshooting EIGRP route flapping

Troubleshooting EIGRP route summarization

Troubleshooting EIGRP route redistribution

Troubleshooting EIGRP dial backup

EIGRP error messages

Chapter 8, “Understanding Open Shortest Path First (OSPF)—This chapter focuses on the key aspects of OSPF needed to confidently troubleshoot OSPF problems. Topics include the following:

OSPF packet details

OSPF LSA details

OSPF areas

OSPF media types

OSPF adjacencies

Chapter 9, “Troubleshooting OSPF—This chapter provides a methodical approach to resolving common OSPF problems, which include the following:

Troubleshooting OSPF neighbor relationships

Troubleshooting OSPF route advertisement

Troubleshooting OSPF route installation

Troubleshooting redistribution problems in OSPF

Troubleshooting route summarization in OSPF

Troubleshooting CPUHOG problems

Troubleshooting dial-on-demand routing (DDR) issues in OSPF

Troubleshooting SPF calculation and route flapping

Common OSPF error messages

Chapter 10, “Understanding Intermediate System-to-Intermediate System (IS-IS)—This chapter focuses on the key aspects of IS-IS needed to confidently troubleshoot IS-IS problems. Topics include the following:

IS-IS protocol overview

IS-IS protocol concepts

IS-IS link-state database

Configuring IS-IS for IP routing

Chapter 11, “Troubleshooting IS-IS—This chapter provides a methodical approach to resolving common IS-IS problems, which include the following:

Troubleshooting IS-IS adjacency problems

Troubleshooting IS-IS routing update problems

IS-IS errors

CLNS ping and traceroute

Case study: ISDN configuration problem

Chapter 12, “Understanding Protocol Independent Multicast (PIM)—This chapter focuses on the key aspects of PIM needed to confidently troubleshoot PIM problems. Topics include the following:

Fundamentals of IGMP Version 1, IGMP Version 2, and reverse path forwarding (RPF)

PIM dense mode

PIM sparse mode

IGMP and PIM packet format

Chapter 13, “Troubleshooting PIM—This chapter provides a methodical approach to resolving common PIM problems, which include the following:

IGMP joins issues

PIM dense mode issues

PIM sparse mode issues

Chapter 14, “Understanding Border Gateway Protocol Version 4 (BGP-4)—This chapter focuses on the key aspects of BGP needed to confidently troubleshoot BGP problems. Topics include the following:

BGP-4 protocol specification and functionality

Neighbor relationships

Advertising routes

Synchronization

Receiving routes

Policy control

Scaling IBGP networks (route reflectors and confederations)

Best-path calculation

Chapter 15, “Troubleshooting BGP—This chapter provides a methodical approach to resolving common BGP problems, which include the following:

Troubleshooting BGP neighbor relationships

Troubleshooting BGP route advertisement/origination and receiving

Troubleshooting a BGP route not installing in a routing table

Troubleshooting BGP when route reflectors are used

Troubleshooting outbound traffic flow issues because of BGP policies

Troubleshooting load-balancing scenarios in small BGP networks

Troubleshooting inbound traffic flow issues because of BGP policies

Troubleshooting BGP best-path calculation issues

Troubleshooting BGP filtering

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