Note: Page references in italics refer to lifescript flow charts.
A
- Alcohol use, 329–332, 330–331
- Anger
- in critical performance review, 259, 261
- as defense mechanism, 121
- job recommendation and, 159–162, 160–161
- in overreaction by supervisor, apology for, 271–274, 272–273
- pay cut and, 299, 302
- role in dialogues, xviii
- rude phone manners and, 239, 241
- unjust criticism from supervisor and, 131, 134
- in work pace discussion, 405, 407
- in work quality discussion, 393
- Antisocial behavior by peer (lifescript adaptation), 332
- Apologies
- for bad behavior by supervisor, 271–274, 272–273
- breaking bad news and, 102
- for cultural insensitivity to coworker, 441–443, 442
- for cultural insensitivity to direct report, 279–281, 280
- for email misdirection, 115–117, 116, 433–435, 434
- for gender insensitivity to coworker, 437–439, 438
- for gender insensitivity to direct report, 275–277, 276
- Appearance. See Dress and appearance
- Assignment, turning down, 43–47, 44–46
- Assignment switching (lifescript adaptation), 432
- Assistant, request for (lifescript adaptation), 74
- Authority, superceding (going over supervisor's head), 11, 79–82, 80–81
- Award or honor, protesting (lifescript adaptation), 320
B
- Baby Boomers (1946–1964), xix
- Backstabbing behavior
- by coworkers, 371–374, 372–373
- by direct reports, 333–337, 334–335
- between family and friends (lifescript adaptation), 374
- preventing, 295, 313
- self defense vs., 317
- Bad news
- delivering to supervisor, 99–102, 100–101, 107
- to family and friends (lifescript adaptation), 102
- as means to strategic planning, 450–451, 452
- on promotion denial, 181
- Benefits and health plans
- COBRA, 147
- denial of non‐monetary benefits (lifescript adaptation), 180
- increasing contribution for (lifescript adaptation), 302
- reduction in (lifescript adaptation), 302
- in severance packages, 143, 145
- Borrowing of materials (lifescript adaptations), 225, 245
- Boundary setting, 325–328, 326–327, 421–424, 422–423
- Brownnosing by direct report, 347–349, 348
- Budget and finance
- breaking bad news about (lifescript adaptations), 102, 121
- creditors and forbearance (lifescript adaptation), 18
- cuts, dealing with, 75–77, 76
- cuts to direct report's budget (lifescript adaptation), 266
- increase requests, 71–74, 72–73
- loan application error, explaining (lifescript adaptation), 121
- loan rejection, appealing (lifescript adaptation), 82
- resources reduction at organization (lifescript adaptations), 77, 297
- Bullying (teasing) of child, ending (lifescript adaptation), 369. See also Harassment in workplace
- Business partner (lifescript adaptation)
- breaking bad financial news to, 102
- help request to, 26
- lack of effort by, 262
- lying in business relationship, 378
- Business plan, 71
C
- Charity work. See Volunteer or charity work
- Chores by child (lifescript adaptation), 396
- Clients and customers
- bill reduction request by (lifescript adaptation), 13
- coaching for proper behavior with (lifescript adaptation), 258
- deadlines and (lifescript adaptation), 56
- exclusive relationship, negotiations on (lifescript adaptation), 157
- friend's influence to help with (lifescript adaptation), 141
- meeting (lifescript adaptation),
- potential problems with, 107–110, 108–109
- requesting work from (lifescript adaptation), 36
- short‐term engagement, negotiations on (lifescript adaptation), 153
- supervisor help with, request for (lifescript adaptation), 324
- COBRA, 147
- Communications and interactions, improving (lifescript adaptation), 241
- Compensation. See Salary and pay
- Complaint verification, 333
- Consulting after termination, 151–153, 152
- Contractor, increasing work scope but not bid (lifescript adaptation), 285
- Correcting information (lifescript adaptation), 82
- Coworkers
- acceleration of work pace, asking for, 405–407, 406
- alcohol use by, 329–332, 330–331
- ambition and realistic goal‐setting for, 445–448, 446–447
- backstabbing by, 371–374, 372–373
- borrowing materials from (lifescript adaptations), 225, 245
- boundary pushing by, 421–424, 422–423
- chronic interruptions by, 359–361, 360
- correcting mistakes for, 397–400, 398–399
- covering for you, asking of, 425–428, 426–427
- cultural insensitivity and apologizing to, 441–443, 442
- destructive peer, protection from (lifescript adaptation), 110
- dishonesty by, 363–365, 364
- email misdirection, apologizing to, 433–435, 434
- encouraging teamwork by (lifescript adaptation), 452
- endangered job, warning coworker about, 449–452, 450–451
- extra hours, asking for, 387–391, 388–389
- gender insensitivity, apologizing to, 437–439, 438
- gossiping by, 383–385, 384
- harassment by, 339–341, 340
- lying, refusing to for, 375–378, 376–377
- meeting manners improvement by, 413–416, 414–415
- nosiness by, 417–420, 418–419
- personal hygiene discussion with, 355–357, 356
- pilfering by, 401–403, 402
- problem peer and asking for help with, 321–324, 322–323
- respectful treatment of staff by, 367–369, 368
- romantic overtures by, 379–381, 380
- tattling on peer to supervisor, 313–316, 314–315
- vacation switch, asking of, 429–432, 430–431
- work quality improvement, asking of, 393–396, 394–395
- work redo, asking of, 409–411, 410
- Creditors, forbearance from (lifescript adaptation), 18
- Criticism
- mistakes by coworker and, 397–400, 398–399
- on social media, 251–254, 252–253
- unjust treatment from supervisor, 131–134, 132–133
- of worker in front of colleagues, apology for (lifescript adaptation), 274
- See also Performance reviews
- Cultural insensitivity
- to coworker, 441–443, 442
- to direct report, 279–281, 280
- political, racial, and religious views (lifescript adaptation), 211
- Cultural issues
D
- Day laborer, increasing tasks but not hours for (lifescript adaptation), 285
- Days off, switching (lifescript adaptation), 432
- Deadlines
- extension request, 53–56, 54–55
- procrastination and, 231–234, 232–233
- Dialogue, value of, xvi
- Directions, request for clarity, 91–94, 92–93
- Direct reports, lifescripts for supervisors dealing with, 171–309
- appearance, insisting on improvement in, 213–217, 214–215
- bad behavior, apologizing for your own, 271–274, 272–273
- brownnosing by direct reports, 347–349, 348
- chronic lateness, 227–230, 228–229
- critical performance reviews, 259–262, 260–261
- cultural insensitivity, apologizing for, 279–281, 280
- diversity efforts, insisting on respect for, 209–211, 210
- ethical issues, insisting on awareness of, 205–207, 206
- expense report, problems with, 255–258, 256–257
- gender insensitivity, apologizing for, 275–277, 276
- hiring child, request for, 189–192, 190–191
- hours increase for staff without pay increase, 287–289, 288
- meeting manners, requesting improvement in, 247–250, 248–249
- meeting new staff, 173–175, 174
- office equipment, ending personal use of, 243–245, 244
- part‐time job, downgrading to, 291–293, 292
- pay reduction for entire staff, 295–297, 296
- pay reduction for individual, 299–302, 300–301
- personal hygiene, insisting on better, 219–221, 220
- positive attitude, insisting on, 201–203, 202
- procrastination, putting end to, 231–234, 232–233
- promotion request, 181–183, 182
- raise request, 177–180, 178–179
- repeated mistakes, correcting, 235–237, 236
- responsibilities increase without pay increase, 283–285, 284
- schedule adjustment request, 197–199, 198
- social media posts, problems with, 251–254, 252–253
- staff reductions, 263–266, 264–265
- telephone and Internet use, ending personal use of, 223–225, 224
- telephone manners, insisting on improvement in, 239–241, 240
- termination, hinting at voluntary resignation, 303–306, 304–305
- termination of friend, 307–309, 308
- time off request, 185–188, 186–187
- vacation request, denying, 193–195, 194
- workspace size reduction, 267–270, 268–269
- Dishonesty by coworker, 363–365, 364
- Diversity, xix, 209–211, 210. See also Cultural issues; Gender issues
- Dress and appearance
- of direct report, insisting on improvement, 213–217, 214–215
- of peer (lifescript adaptation), 332
- for staff introductions, 173–175
- for supervisor introduction,
E
- Elevator pitch, , , 325
- Emails
- in business communication, xvi
- misdirection of, 115–117, 116, 433–435, 434
- schedule adjustment denial in, 199
- working from home and, 86
- See also Technology
- Employees. See Direct reports, lifescripts for supervisors dealing with; Supervisors, lifescripts for employees dealing with
- Employment application error (lifescript adaptation), 121
- Employment contract, ,
- Equipment request (lifescript adaptation), 74
- Errors. See Mistakes
- Ethical issues, awareness of, 205–207, 206
- Expense reports, 119–121, 120, 255–258, 256–257
- Extortion in workplace (lifescript adaptation), 341
F
- Face‐to‐face meetings, xvi–xvii, xix
- Family and friends
- backstabbing, confrontation about (lifescript adaptation), 374
- boundary setting, seeking parental help with (lifescript adaptation), 328
- breaking bad news to (lifescript adaptation), 102
- child shirking obligation (lifescript adaptation), 188
- chore or task redo, asking of (lifescript adaptation), 411
- chores by child (lifescript adaptation), 396
- conversation manners, requesting improvement in (lifescript adaptation), 416
- correcting mistakes of (lifescript adaptation), 400
- counter request by relative or friend, 44–46, 47
- cultural insensitivity, apology for (lifescript adaptation), 281, 443
- dependents, company decisions affecting (lifescript adaptation), 149
- dishonesty, preventing among (lifescript adaptation), 365
- ethical lapse, discussion on (lifescript adaptation), 207
- extracurricular activities, curtailing (lifescript adaptation), 448
- financial surprise, explaining (lifescript adaptation), 121
- gender insensitivity, apology for (lifescript adaptations), 277, 439
- gossiping among (lifescript adaptation), 385
- hiring employee/friend's child, request for, 189–192, 190–191
- inconvenient change of plans, informing (lifescript adaptation), 407
- nosiness by (lifescript adaptation), 424
- overprotecting child, suggestion about (lifescript adaptation), 98
- personal hygiene issues of (lifescript adaptation), 221, 357
- pilfering by (lifescript adaptation), 403
- positive attitude, insisting on (lifescript adaptation), 203
- shared workload, request for (lifescript adaptation), 390
- social excuse, asking friend's help with (lifescript adaptation), 428
- teasing of child (lifescript adaptation), 369
- termination by friend, 139–141, 140
- termination of friend, 307–309, 308
- unjust criticism from, 132–133, 134
- verbal abuse from, 128, 129
- Favor, asking of coworker, 425–428, 426–427
- Feedback from supervisor on performance (lifescript adaptations), 94, 145, 316
- Flattery (brownnosing by direct report), 347–349, 348
- Flex time, 11, 13, 197
- Flirting, 351–354, 352–353
- Freebies and gifts, dealing with (lifescript adaptations), 349, 354
- Friends. See Family and friends
G
- Gender issues
- in dress/appearance discussion, 213, 217
- insensitivity, 275–277, 276, 437–439, 438
- neutral language and, xix
- Generational differences, understanding, xix
- Generation X (1965–1980), xix
- Goal setting for ambitious coworker, 445–448, 446–447
- Going over supervisor's head, 11, 79–82, 80–81
- Gossiping
- by coworker, 383–385, 384
- by direct report, 343–345, 344
- rumors, dispelling (lifescript adaptation), 374
H
- Harassment in workplace
- by co‐workers, 339–341, 340
- extortion in workplace (lifescript adaptation), 341
- flirting, 351–354, 352–353
- political, racial, and religious views (lifescript adaptation), 211
- romantic overtures by coworkers, 379–381, 380
- threat by coworker (lifescript adaptation), 341
- verbal abuse, 127–129, 128
- See also Apologies; Backstabbing behavior; Gender issues
- Health plans. See Benefits and health plans
- Home, working from, 83–86, 84–85
- Human resources and staffing
- boost in, 63–66, 64–65
- reductions in, 67–69, 68, 263–266, 264–265
- respectful treatment of staff by coworker, 367–369, 368
- social media posts and, 251
- turnover, rapidity of, 103–106, 104–105
- verbal abuse by supervisor and, 127
- See also Benefits and health plans; Harassment in workplace; Performance reviews; Resignation; Scheduling; Severance; Termination; Transfer
I
- Idea theft, 317–320, 318–319
- Interruptions by coworkers, 359–361, 360
- Introductions
- of direct reports, 173–175, 174
- dress and appearance for staff introductions, 173–175
- job recommendations, asking supervisor for, 58, 159–162, 160–161
- to new supervisor, –5,
J
- Job recommendations, asking supervisor for, 58, 159–162, 160–161
- Jokes and jokers (lifescript adaptations), 345, 374
L
- Lateness, 227–230, 228–229
- Legal leverage in termination negotiations, 135, 143, 147, 163, 166
- Lifescripts
- anger and, xviii
- direct language, use of, xviii
- face‐to‐face dialogue, value of, xvi–xvii
- gender and cultural neutrality in, xix
- generational differences, xix
- how to use, xv–xvi
- location of meeting, xvii
- steering the conversation, xvii–xviii
- truthfulness in, xx
- value of, xv, xix
- See also Direct reports, lifescripts for supervisors dealing with; Office politics, lifescripts for; Supervisors, lifescripts for employees dealing with
- Location of meetings, xvii
- Lying for others, 375–378, 376–377
M
- Manners
- meeting manners, improvement in, 247–250, 248–249, 413–416, 414–415
- rude telephone manners, 239–241, 240
- Meeting location, role of, xvii
- Memos
- on backstabbing by coworker, 371
- on client loss, 110
- emails vs., xvi
- on improper technology use, 247
- for new supervisor,
- on project relief request, 49
- in promotion preparation, 19
- on severance package, 163, 166
- on staff turnover solutions, 103
- in turning down assignment, 47
- on working from home, 83
- on work overload solution, 23
- Micromanagement, 95–98, 96–97
- Millennials (1981–2000), xix
- Mistakes
- correcting for coworker, 397–400, 398–399
- repeated errors by direct report, 235–237, 236
- repeated errors (lifescript adaptation), 234
- Money. See Budget and finance; Salary and pay; Theft
N
- National Labor Relations Board, 251
- Networking, contacts for, 160–161, 162
- Nosiness
- by coworkers, 417–420, 418–419
- family and friends (lifescript adaptation), 424
- Notice, giving, 167–170, 168–169
O
- Office equipment, personal use of, 223–225, 224, 243–245, 244
- Office know‐it‐all, dealing with (lifescript adaptation), 345
- Office politics, lifescripts for, 311–452
- acceleration of coworker's pace, asking for, 405–407, 406
- alcohol use, discussing with coworker, 329–332, 330–331
- backstabbing by coworker, ending, 371–374, 372–373
- backstabbing by direct reports, ending, 333–337, 334–335
- boundary problems between departments, 325–328, 326–327
- boundary‐pushing by coworker, 421–424, 422–423
- brownnosing by direct report, ending, 347–349, 348
- chronic interruptions by coworker, ending, 359–361, 360
- correcting mistakes for coworker, 397–400, 398–399
- covering for you, asking of coworker, 425–428, 426–427
- cultural insensitivity, apologizing to coworker, 441–443, 442
- dishonesty by coworker, ending, 363–365, 364
- email misdirection, apologizing to coworker, 433–435, 434
- endangered job, warning coworker about, 449–452, 450–451
- extra hours, asking coworker for, 387–391, 388–389
- flirting by direct report, ending, 351–354, 352–353
- gender insensitivity, apologizing to coworker, 437–439, 438
- going over your supervisor's head, 79–82, 80–81
- gossiping by coworker, ending, 383–385, 384
- gossiping by direct report, ending, 343–345, 344
- harassment by coworker, ending, 339–341, 340
- idea theft, reporting to supervisor, 317–320, 318–319
- lying, refusing coworker's request, 375–378, 376–377
- meeting manners improvement, asking of coworker, 413–416, 414–415
- personal hygiene, discussing with coworker, 355–357, 356
- personal questions by coworker, deflecting, 417–420, 418–419
- pilfering by coworker, ending, 401–403, 402
- problem peer, asking for help with, 321–324, 322–323
- realistic goal setting, helping ambitious coworker with, 445–448, 446–447
- respectful treatment of staff by coworker, requesting, 367–369, 368
- romantic overtures by coworker, ending, 379–381, 380
- tattling on peer to supervisor, 313–316, 314–315
- vacation switch, asking of coworker, 429–432, 430–431
- work quality improvement, asking coworker for, 393–396, 394–395
- work redo, asking of coworker, 409–411, 410
- Overheard conversation, apologies for (lifescript adaptation), 117, 435
P
- Part‐time work, 155–157, 156, 291–293, 292
- Pay. See Salary and pay
- Performance reviews
- critical reviews with direct reports, 259–262, 260–261
- criticism, employee defense of, 123–126, 124–125
- raises and, –9,
- Perks. See Benefits and health plans
- Personal hygiene, 219–221, 220, 355–357, 356. See also Dress and appearance
- Personal information, deflecting questions, 417–420, 418–419
- Personal references, requesting (lifescript adaptation), 162
- Pilfering by coworker, 401–403, 402
- Policy and protocol, circumvention by employee (lifescript adaptations), 192, 237
- Political organization advancement (lifescript adaptation), 22
- Political views of others, handling (lifescript adaptation), 211, 381
- Positive attitude, insisting on, 201–203, 202
- Preparation, importance of, xvii
- Privacy issues
- gossiping by coworker, 383–385, 384
- gossiping by direct report, 343–345, 344
- nosiness by coworkers, 417–420, 418–419
- nosiness by family and friends (lifescript adaptation), 424
- overheard conversation, apologies for (lifescript adaptation), 117, 435
- rumors, dispelling (lifescript adaptation), 374
- workspace size and privacy of (lifescript adaptation), 86
- See also Harassment in workplace
- Procrastination, 53, 231–234, 232–233
- Professional development (lifescript adaptation), 87–90
- Professional relationship, terminating (lifescript adaptation), 309
- Promotion
- from within after transfer, 57
- request, responding to, 181–183, 182
- requesting of supervisor, 19–22, 20–21
- requesting of supervisor (lifescript adaptations), 126, 162
R
- Racial views in workplace (lifescript adaptation), 211
- Raises. See Salary and pay
- Religious views of others (lifescript adaptations), 211, 381
- Removal from organization (lifescript adaptation), 137
- Report of wrongdoing (tattling on peer), 313–316, 314–315
- Resignation
- Responsibilities
- boost in, request for, 22, 35–36, 37–38
- increase without pay increase, 39–41, 40, 283–285, 284
- relinquishing, hinting at need for, 304–305, 306
- reorganizing/reassignment of (lifescript adaptations), 266, 270
- Retirement
- increasing pension (lifescript adaptation), 302
- termination close to, 143–145, 144
- Reviews. See Performance reviews
- Romantic overtures
- Rudeness
- public rudeness (lifescript adaptation), 361
- on telephone, 239–241, 240
- Rumors, dispelling (lifescript adaptation), 374
S
- Salary and pay
- advance request, 15–18, 16–17
- raise requests, –9, , 124–125, 126, 177–180, 178–179
- reduction for entire staff, 295–297, 296
- reduction for individual employee, 11–13, 12, 299–302, 300–301
- responsibilities increase without increase in, 39–41, 40, 283–285, 284
- staff's hours increase without pay increase, 287–289, 288
- Scheduling
- change to accommodate school, request for, 87–90, 88–89
- flex time, 11, 13, 197
- part‐time work, 155–157, 156, 291–293, 292
- schedule adjustment request, 197–199, 198
- sick days, excessive (lifescript adaptation), 230
- time off request, 185–188, 186–187
- vacation time, 193–195, 194, 429–432, 430–431
- working from home, 83–86, 84–85
- See also Deadlines; Workload
- Severance
- benefits and health plans in, 143, 145
- as company icon, pushing for more, 135–137, 136
- negotiations on, 163–166, 164–165, 307
- part‐time job downgrade and, 155–157, 156, 291–293, 292
- termination near retirement and, 143
- Sexual harassment. See Harassment in workplace
- Shadowing, 31–34, 32–33
- Sick days, excessive (lifescript adaptation), 230
- Social media, xvi, 251–254, 252–253
- Social organizations (lifescript adaptations)
- advancement in, 22
- counter request in, 47
- new tasks in, 41
- relief from project in, 52
- staffing/help reduction in, 69
- Staffing. See Human resources and staffing
- Students
- cheating by (lifescript adaptation), 258
- poor performance by (lifescript adaptation), 262
- requesting schedule change to accommodate school, 87–90, 88–89
- Substance abuse. See Alcohol use
- Supervisors, lifescripts for employees dealing with, –170
- bad news delivery to, 99–102, 100–101, 107
- budget cuts, 75–77, 76
- budget increase request, 71–74, 72–73
- clearer directions, request for, 91–94, 92–93
- critical performance review, 123–126, 124–125
- deadline extension request, 53–56, 54–55
- email misdirection, apology for, 115–117, 116
- expense report, defending, 119–121, 120
- giving notice, 167–170, 168–169
- going over supervisor's head, 79–82, 80–81
- job recommendation request, 159–162, 160–161
- meeting new supervisor, –5,
- micromanaging issue, 95–98, 96–97
- part‐time job, downgrading to, 155–157, 156
- pay reduction, 11–13, 12
- problems with client or customer, 107–110, 108–109
- problems with vendor or supplier, 111–114, 112–113
- project relief request, 49–52, 50–51
- projects with more exposure, request for, 27–30, 28–29
- promotion request, 19–22, 20–21
- raise request outside of annual review, –9,
- responsibilities, request for boost in, 35–36, 37–38
- on responsibilities increase without pay increase, 39–41, 40
- salary advance request, 15–18, 16–17
- schedule change to accommodate school, request for, 87–90, 88–89
- severance negotiations, 163–166, 164–165
- shadowing in other departments, requests for, 31–34, 32–33
- staffing, request for boost in, 63–66, 64–65
- staffing reductions, 67–69, 68
- staff turnover rapidity, 103–106, 104–105
- termination as company icon, 135–137, 136
- termination by friend, 139–141, 140
- termination close to retirement, 143–145, 144
- termination when personally burdened, 147–149, 148
- termination with transition period, 151–153, 152
- transfer request, 57–58, 59–61
- turning down assignment, 43–47, 44–46
- types of supervisors, 91
- unjust criticism, ending, 131–134, 132–133
- verbal abuse, ending, 127–129, 128
- work from home, request for, 83–86, 84–85
- workload assistance request, 23–26, 24–25
- Suppliers. See Vendors or suppliers
T
- Tattling on peer, 313–316, 314–315
- Teasing of child, ending (lifescript adaptation), 369
- Technology
- business communication and, xvi
- improper use during meetings, 247–250, 248–249
- Internet, personal use of, 223–225, 224
- social media, problematic posts on, 251–254, 252–253
- Teleconference/Skype manners (lifescript adaptation), 250
- Telephones
- manners, improvement in, 239–241, 240
- personal use of, 223–225, 224
- Termination
- close to retirement, 143–145, 144
- of company icon, 135–137, 136
- endangered job, warning coworker about, 449–452, 450–451
- by friend, 139–141, 140
- of friend, 307–309, 308
- non‐business relationship (lifescript adaptation), 170
- termination agreements, ,
- transition period after, 151–153, 152
- voluntary resignation, hinting at need for, 303–306, 304–305
- when personally burdened, 147–149, 148
- Theft
- idea theft, reporting to supervisor, 317–320, 318–319
- pilfering by coworker, 401–403, 402
- Threat by coworker (lifescript adaptation), 341
- Time management. See Deadlines; Workload
- Time off requests, 185–188, 186–187
- Title change request (lifescript adaptation), 183
- Transfer
- asking supervisor for, 20–21, 22, 57–58, 59–61
- putting through transfer (lifescript adaptation), 302
- responding to direct report's request (lifescript adaptations), 183, 199
- temporary transfer (lifescript adaptation), 34
V
- Vacation time
- coworker, asking to switch, 429–432, 430–431
- denying request for, 193–195, 194
- Vendors or suppliers
- exclusivity, ending (lifescript adaptation), 293
- leaving (lifescript adaptation),
- potential problems with, 111–114, 112–113
- Verbal abuse, 127–129, 128
- Volunteer or charity work (lifescript adaptations)
- correcting volunteer's mistakes, 400
- extra hours, request for, 289
- financial resources reduction, 77, 297
- lethargic efforts by volunteer, 262
- new tasks for, 41
- new volunteer meeting, 175
- relief from a project, 52
- staffing/help reduction, 69
W
- Warnings, to supervisors, 111–114, 112–113
- Workload
- acceleration of coworker's pace, asking for, 405–407, 406
- asking for help with, 23–26, 24–25
- assignment, turning down, 43–47, 44–46
- extra hours, asking coworker for, 387–391, 388–389
- project relief request, 49–52, 50–51
- projects with more exposure, request for, 27–30, 28–29, 36
- work/life balance, xix, 58, 83. See also Scheduling
- work quality improvement by coworker, 393–396, 394–395
- work redo, asking of coworker, 409–411, 410
- Workspace
- appearance of (lifescript adaptation), 216
- size and privacy of (lifescript adaptation), 86
- size of, 267–270, 268–269
- Wrongful accusation of direct report (lifescript adaptation), 274
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