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Library of Congress Cataloging-in-Publication Data
Manns, Mary Lynn.
Fearless Change: patterns for introducing new ideas / Manns, Mary Lynn,
Linda Rising.
p. cm.
Includes bibliographical references and index.
ISBN 0-201-74157-1 (pbk. : alk. paper)
1. Organizational change. 2. Technological innovations. 3. Industrial
management. I. Manns, Mary Lynn, 1955 II. Title.
HD58.8.R57 2005
658.4—dc22 2004013261
Copyright © 2005 by Pearson Education, Inc.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior consent of the publisher. Printed in the United States of America.
Published simultaneously in Canada.
Chapter opener illustrations by Rich “Fack” Fackrell.
For information on obtaining permission for use of material from this work,
please submit a written request to:
Pearson Education, Inc.
Rights and Contracts Department
75 Arlington Street, Suite 300
Boston, MA 02116
Fax: (617) 848-7047
ISBN 0-201-74157-1
Text printed on recycled paper
2 3 4 5 6 7 8 9 10 11—CRW—0908070605
Second printing, February 2005