About the author
Acknowledgements
Introduction
part 1 What’s it all about?
1 What does being assertive really mean?
2 Why we do too much for people
3 What we’re told to do
4 So who are you really?
5 Over-assertiveness and over-compensation
part 2 Taking charge of it all
6 Talking the talk
7 Walking the walk
8 You are worth it
9 Working with what you know
10 Tips ‘n’ tricks
11 Changing your assertiveness habits for good in 14 days
Conclusion
Index