PART III

CONCLUDING THOUGHTS

The previous four chapters were devoted to drilling down into very specific ways to improve the four capabilities of CQ. But I want to conclude with a big-picture view of cultural intelligence and its associated strengths for helping you succeed.

The concluding material highlights several key strengths embedded in the cultural intelligence approach. You’ll see how many organizations are leveraging these strengths, including an air transport company, a youth travel organization, a university, and the Canadian military. Finally, there are some concluding exercises to help you pull together your action plan for improving your CQ.