Text credits

8 ROLLS-ROYCE PLC: ROLLS-ROYCE PLC 12 Michael Dell: Quoted by Michael Dell 16 Harper Business: Land, G., Jarman, B. (1993). Breaking Point and Beyond. San Francisco: Harper Business 18 Joachim Schoss: Quoted by Joachim Schoss 18 Theodor Niehaus: Quoted by Theodor Niehaus 29 Spiegel group: Seidler, C. (2006). Web-Händler Spreadshirt: Leipziger Klamotten-Kombinat. In: Spiegel Online – 23.02.2006. Available at www.spiegel.de/wirtschaft/web-haendler-spreadshirt-leipziger-klamotten-kombinat-a-402238.html, Accessed June 2014 31 McGraw Hill Education: Christensen, C., Grossman, J., Hwang, J. (2009). The Innovator’s Prescription: A Disruptive Solution for HealthCare. New York, NY: McGraw-Hill 37 Pericles: Quoted by Pericles 41 Henry Ford: Quoted by Henry Ford 52 Harvard Business Publishing: Porter, M. E. (1996). What is strategy? Harvard Business Review, 74(6), 61–80 59 Walmart Inc: Walmart Inc 73 Mahatma Gandhi: Quoted by Mahatma Gandhi 77 Hans Grohe: Quoted by Hans Grohe 83 Henry Ford: Quoted by Henry Ford 86 Terri Kelly: Quoted by Terri Kelly 87 W. L. Gore & Associates: Our Principles, W. L. Gore & Associates 93 Michael O’Leary: Quoted by Michael O’Leary 94 Elon Musk: Quoted by Elon Musk 103 Anita Roddick: Quoted by Anita Roddick 119 Zalando: Zalando 144 Taylor & Francis: Vladimir Zwass ‘Electronic Commerce: Structures and Issues’ International Journal of Electronic Commerce, Volume 1, Number 1, Fall, 1996, pp. 3–23. 164 Solusi Rumah: Tagline of Solusi Rumah 167 Fred Wilson: Quoted by Fred Wilson 224 Henry Ford: Quoted by Henry Ford’s (1922) ‘My Life and Work’ Garden City Publishing Company 226 Xiaomi: Xiaomi (2018) ‘MAKING QUALITY TECHNOLOGY ACCESSIBLE TO EVERYONE’

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