Index
Symbols
tablet experience, 100
4K resolution, 287
@ (at sign) on Twitter, 250
# (hashtag) on Twitter, 254
A
AARP Fraud Watch Network, 196
AARP website, 177
healthcare information, 179
travel section, 175
abbreviations in Twitter tweets, 253
ABC website, 291
accent color, personalizing, 59–60
accepting
Facebook friend requests, 241
Skype contact requests, 225
accessibility
Ease of Access features, 85, 94
high-contrast mode, 89
mouse pointer visibility, 90
Narrator utility, 92
On-Screen Keyboard, 93
viewing, 86
external keyboards, attaching, 95
web pages, reading, 88
accessing
editing view (Photos app), 267
email accounts from web browser, 215
home network computers, 126
medical records online, 181
web pages, troubleshooting problems with, 341
account picture, changing, 68
accounts (email)
accessing from web browser, 215
setup
in Gmail, 216
switching in Mail app, 209
accounts (Facebook), creating, 240
accounts (Microsoft), creating, 30
accounts (Twitter), creating, 249
accounts (user)
adding existing accounts, 75–76
child accounts, 80
creating new, 77
sign-in options
switching users, 83
AccuWeather website, 174
Acorn TV, 290
Action Center, viewing in Tablet mode, 99
adding
user accounts with existing accounts, 75–76
addresses
for email, 133
street, 133
for web pages, 132
Adobe Photoshop Elements, 273
airline reservations, 176
Airplane mode, 129
alarms, setting with Cortana, 155
albums
creating/viewing in Photos app, 265–266
saving to OneDrive, 266
all-in-one PCs, 12
setting up, 18
All Recipes website, 178
Amazon, 289
Amazon Digital Music Store, 306–307
Amazon Fire TV, 294
Amazon Music Unlimited, 305
Amazon Prime membership, 278
American Airlines website, 176
American Medical Association website, 180
Ancestry website, 187
Anniversary Update (1607), 34
Apple Music, 305
Apple Safari, 142
Apple TV+, 290
Application key, 24
applications, 15. See also apps
cloud-based, 38
desktop shortcuts, creating, 105
downloading, 121
finding, 121
frozen, troubleshooting, 342–343
Help system, 24
installing, 121
on lock screen, personalizing, 66–67
minimizing open, 33
with Cortana, 153
from Start menu, 31
in Tablet mode, 99
from taskbar, 32
photo-editing software, 273
pinning
to Start menu, 104
to taskbar, 104
searching for, 33
switching in Tablet mode, 99
in taskbar icons, 33
unnecessary, deleting, 335–336
viewing in Tablet mode, 98
viewing open, 33
windows
closing, 106
maximizing, 106
menu bars, 109
minimizing, 106
moving, 108
resizing, 107
ribbons, 110
scrolling, 108
snapping, 107
toolbars, 109
viewing full screen, 108
in Windows S Mode, 38
applying
photo effects in Photos app, 272
photo filters in Photos app, 269
appointments
creating with Cortana, 154
medical, scheduling online, 181
viewing with Cortana, 154
apps. See also applications
built-in
Calculator, 118
News, 113
Weather, 114
desktop shortcuts, creating, 105
frozen, troubleshooting, 342–343
integration with Cortana, 153–155
with Cortana, 153
OneDrive file management, 328
pinning
to Start menu, 104
to taskbar, 104
unnecessary, deleting, 335–336
windows
closing, 106
maximizing, 106
menu bars, 109
minimizing, 106
moving, 108
resizing, 107
ribbons, 110
scrolling, 108
snapping, 107
toolbars, 109
viewing full screen, 108
April 2018 Update (1803), 36
April 2020 Update (2004/20H1), 37
arrow keys, 24
asking. See querying
at sign (@) on Twitter, 250
attaching
images in text messages, 235
photos/videos to email messages, 274–275
attachments to email messages
AVG Internet Security website, 200
Avira Antivirus website, 200
B
Backblaze website, 337
background
of desktop, personalizing, 57–59
of lock screen, personalizing, 64
setting photo as, 265
choosing backup drive, 337
Backspace key, 7
banking online, 185
Bcc (in email messages), 213
Better Business Bureau website, 198
bill paying online, 185
Bing, searching with, 144
Blink Health website, 182
boards (Pinterest), creating, 245–246
booting up, 27
breadcrumbs, 315
BritBox, 290
BroadwayHD, 290
browsers, 131
accessing email accounts, 215
Apple Safari, 142
Google Chrome, 142
Internet Explorer, 142
Microsoft Edge, 131
changing default search engine, 144
InPrivate Browsing mode, 139
launching, 133
opening web pages in History list, 137
printing web pages, 141
returning to Favorite web pages, 137
saving web pages as Favorites, 136
sharing web pages between phone and PC, 237
tabs, 135
versions, 135
viewing web pages in Immersive Reader, 140
zooming web pages, 134
Mozilla Firefox, 142
OneDrive file management, 327
phishing filters, 191
browsing
Microsoft Store, 120
built-in apps
Calculator, 118
News, 113
Weather, 114
buttons on mice/touchpads, 8, 22
buying
from Craigslist, 165
music
Amazon Digital Music Store, 306–307
Google Play Music, 308
on-demand video, 289
prescription drugs online, 182
products at online retailers, 162
bytes, 4
C
Calculator app, 118
creating/viewing events with Cortana, 154
calls
video calls
group video conferences, 237
voice calls
cameras
deleting photos from, 263
transferring photos from, 260–263
webcams, 227
canceling
operations, 24
photo edits in Photos app, 273
Carbonite website, 337
CBS website, 291
Cc (in email messages), 213
cell phones
photos, deleting, 263
sharing web pages with PC, 237
transferring photos
from cloud, 258
YouTube videos, uploading, 296
central processing unit (CPU), 5
changing
account picture, 68
default search engine, 144
lock screen background, 64
mouse pointer color/size, 90
transparency of desktop elements, 59
users, 83
visibility on Facebook posts, 243
chatting. See text messages
child accounts, 80
Choice Hotels website, 176
choosing
backup drives, 337
Chrome, 142
Clarity control (Photos app), 272
classified advertising. See Craigslist
clicking
double-clicking, 22
Start button, 32
clocks, Alarms & Clock app, 116–118
closing
tabs in Microsoft Edge, 136
windows, 106
cloud, transferring photos from, 258
cloud-based applications, 38
cloud DVR services, 292
cloud storage, 326. See also OneDrive
color controls for photos in Photos app, 271
colors
inverting, 87
of mouse pointer, changing, 90
of text cursor, changing, 90–91
Comedy Central website, 291
commenting
on Facebook posts, 243
when retweeting (Twitter), 255
computers. See PCs (personal computers)
computer viruses, 199
configuring. See also personalizing
Windows with Settings tool, 69–70
connecting
all-in-one PCs, 18
to Internet
on airplanes, 129
requirements, 123
troubleshooting, 340
via Wi-Fi hotspots, 127
peripherals
keyboards, 95
larger monitors, 91
printers
to TV
contacting Craigslist sellers, 166
contacts, 217
accepting requests in Skype, 225
adding
importing, 218
Contrast control (Photos app), 270
controlled folder access, 203–204
cooking, websites for, 177–178
copying
email messages to other recipients, 213
files, 322
Corel PaintShop Pro, 273
corporate data breaches, 192–193
Cortana, 149
app productivity with, 153–155
launching, 150
querying
via keyboard, 150
via voice commands, 150
cost
Acorn TV, 290
Amazon Digital Music Store, 307
Amazon Prime, 278
Amazon Prime Video, 278
Apple TV+, 290
BritBox, 290
BroadwayHD, 290
CBS All Access, 280
Criterion Channel, 290
Disney+, 282
ESPN+, 290
fuboTV, 292
Google Play Music, 308
HBO Max, 284
Hulu, 285
Hulu + Live TV, 293
Microsoft Store apps, 119
Netflix, 286
on-demand video, 289
OneDrive, 327
Pandora, 300
Peacock, 289
Philo, 293
SiriusXM, 306
Skype calls, 229
Sling TV, 293
Spotify, 303
YouTube, 295
YouTube TV, 293
CPU (central processing unit), 5
Crackle, 290
Craigslist, 164
buying items, 165
safety, 168
creating
events with Cortana, 154
Facebook accounts, 240
folders, 319
Microsoft accounts, 30
Pandora stations, 302
photo albums in Photos app, 265–266
reminders with Cortana, 155
Twitter accounts, 249
user accounts, 77
Creators Update (1703), 35
credit cards, security, 159
Criterion Channel, 290
cropping photos in Photos app, 268
cursor, changing color/size, 90–91
customizing. See personalizing
CVS website, 182
CW website, 291
D
default search engine, changing, 144
delaying Windows updates, 351
Delete (Del) key, 7
deleting
desktops, 112
files, 324
folders, 324
photos
from phones/cameras, 263
in Photos app, 264
Delta website, 176
desktop
personalizing
shortcuts, creating, 105
digital cameras
deleting photos from, 263
transferring photos from, 260–263
digital music
listening with Groove Music app, 309–310
purchasing
Amazon Digital Music Store, 306–307
Google Play Music, 308
streaming, 299
list of services, 305
personalized versus on-demand, 300
radio stations, 303
DirectRX website, 182
Discord, 237
Disk Cleanup utility, 342
displaying. See viewing
doctors, finding, 180
double-clicking, 22
Download.com website, 199
downloading
software, 121
dragging and dropping, 22
DVD rental via Netflix, 287
E
Ease of Access features, 85, 94
high-contrast mode, 89
mouse pointer visibility, 90
Narrator utility, 92
On-Screen Keyboard, 93
viewing, 86
Edge. See Microsoft Edge
editing photos
applying effects, 272
applying filters, 269
canceling edits, 273
color controls, 271
cropping, 268
editing software, 273
light controls, 270
removing red eye, 269
retouching, 270
rotating, 268
saving edits, 272
editing view (Photos app), accessing, 267
effects, applying to photos in Photos app, 272
email accounts
accessing from web browser, 215
setup
in Gmail, 216
switching in Mail app, 209
email addresses, 133
email messages, 207
attachments
in Gmail, 217
formatting in Mail app, 212
moving to folder in Mail app, 214
replying
in Gmail, 216
in Mail app, 211
scams versus spam, 196
security in Mail app, 211
sending
with Cortana, 153
in Gmail, 217
viewing
with Cortana, 154
in Gmail, 216
in Mail app, 210
emojis, inserting
in Skype text messages, 230
in text messages, 235
enlarging. See also resizing
mouse pointer, 90
text on web pages, 134
Enter key, 24
Epicurious website, 178
Equifax website, 198
ESPN+, 290
Ethernet, 10
events
creating with Cortana, 154
viewing with Cortana, 154
examining products at online retailers, 161
existing accounts, adding as user accounts, 75–76
expanding Start menu, 31
Expedia website, 177
Experian website, 198
Exposure control (Photos app), 270
Express Scripts website, 182
external hard drives, 337
external keyboards, 7
attaching, 95
external mice, 7
external monitors for laptops, 6
F
F1 key, 24
F2 key, 24
Facebook, 240
accounts, creating, 240
friends
accepting/rejecting requests, 241
tagging, 242
hiding personal information, 193–194
status updates
posting, 242
Fall Creators Update (1709), 35
FamilySearch website, 187
Fandango Now, 289
Favorites
returning to, 137
saving, 136
Favorites bar (Microsoft Edge), 137
feature updates, 348
Federal Trade Commission (FTC) website, 198
File Explorer
breadcrumbs, 315
files
copying, 322
deleting, 324
moving, 323
restoring, 325
folders
creating, 319
organizing, 321
renaming, 320
sorting, 318
OneDrive file management, 328–329
files, 313
choosing backup drive, 337
copying, 322
deleting, 324
downloading to OneDrive, 329–330
emptying from Recycle Bin, 325–326
managing in OneDrive
via File Explorer, 328
via OneDrive app, 328
via web browser, 327
moving, 323
opening, 24
organizing, 321
searching for, 33
sorting, 318
synchronizing with OneDrive, 330–331
unnecessary, deleting, 334–335
uploading to OneDrive, 329
filters, applying to photos in Photos app, 269
financial management websites
banking and bill paying, 185
safety, 186
finding
doctors online, 180
products at online retailers, 160–161
software, 121
technical support, 344
Find My Past website, 187
Firefox, 142
fixing computer problems. See troubleshooting
flight reservations, 176
Fodor’s website, 175
folders, 313
creating, 319
deleting, 324
moving email messages to, 214
organizing, 321
primary Windows folders, copying to, 322
renaming, 320
sorting, 318
views available in File Explorer, 316–318
following Twitter users, 250–251
Food Network website, 178
formatting email messages in Mail app, 212
Fox website, 291
free streaming video services, 290
free trials of video streaming services, 280
friends (Facebook)
accepting/rejecting requests, 241
tagging, 242
viewing status updates, 243–244
Frommer’s website, 175
frozen computer, troubleshooting, 343
frozen programs, troubleshooting, 342–343
FTC (Federal Trade Commission) website, 198
fuboTV, 292
fullscreen mode for YouTube videos, 295
full screen windows, viewing, 108
function keys, 7
G
gateways, 124
GB (gigabytes), 4
Genealogy.com website, 187
genealogy websites, 187
gestures for touchscreens, 100–101
GIFs, inserting in text messages, 235
gigabytes (GB), 4
Gmail, 215
account setup, 216
messages
attachments, 217
replying, 216
sending, 217
viewing, 216
Google, searching with, 143
Google Chrome, 142
Google Duo, 224
Google Meet, 237
Google Photos website, 258
Google Play, 289
graphic links, 132
grayscale, viewing colors in, 88–89
group calls
with Skype, 227
video conference applications, 237
group chats with Skype, 230
group video conferencing, 237
H
hard disk drives, 4
hardware, 15
hashtags (#) on Twitter, 254
HBO Max, 284
HDMI (high definition multimedia interface), 10
healthcare websites
accessing medical records, 181
finding doctors, 180
ordering prescription drugs, 182
researching medical conditions, 179
researching physician reviews, 180
Healthgrades website, 181
HealthWarehouse website, 182
Help system for applications, 24
hiding
personal information on Facebook, 193–194
ribbons, 110
high-contrast mode, 89
high-definition resolution, 287
Highlights control (Photos app), 270
Hilton website, 176
History list, opening web pages in, 137
history with Timeline, 112
home networks, 124
accessing network computers, 126
home pages, 132
Hopper website, 177
hotel reservations, 176
hotspots
on airplanes, 129
Internet connections via, 127
hovering, 23
Hulu + Live TV, 293
Hyatt website, 176
hyperlinks, 132
I
iCloud website, 258
icons
in taskbar, 33
in toolbars, 109
identifying online scams, 196–197
identity theft, 189
corporate data breaches, 192–193
Facebook privacy checkup, 194–195
hiding private information on Facebook, 193–194
private information online, 191–192
IDrive website, 337
iHeartRadio, 303
images. See also photos
attaching in text messages, 235
as lock screen background, 64
as lock screen slideshow, 65–66
on web pages, saving to Pinterest, 247–249
IMDb TV, 290
importing contacts, 218
increasing text size in Microsoft Edge, 88
InPrivate Browsing mode, 139
input devices
external, attaching, 95
On-Screen Keyboard, enabling, 93
querying Cortana, 150
gestures on, 101
touchscreen gestures on, 6
inserting
email attachments, 213–214, 217
emojis
in Skype text messages, 230
in text messages, 235
GIFs in text messages, 235
pictures/videos in Facebook posts, 242
Instagram, 255
installing
software, 121
internal hard disk drives, 4
Internet connections
on airplanes, 129
requirements, 123
troubleshooting, 340
via Wi-Fi hotspots, 127
Internet Crime Complaint Center website, 198
Internet Explorer, 142
Internet service providers (ISPs), 123
inverting colors, 87
investments, tracking online, 186–187
Iobit Malware Fighter website, 200
ISPs (Internet service providers), 123
J
Justice in Aging website, 183
K
Kaspersky Lab antimalware software, 201
KAYAK website, 177
KB (kilobytes), 4
external, attaching, 95
On-Screen Keyboard, enabling, 93
querying Cortana, 150
keyboard shortcuts
for Magnifier tool, 86
for Narrator utility, 92
renaming files/folders, 320
kilobytes (KB), 4
L
external keyboards/mice, 7
external monitors, 6
Sleep mode, 30
launching. See opening
LawHelp.org website, 183
LegalAdvice.com website, 184
legal advice websites, 183
LegalZoom website, 184
lettered storage drives, 4
light controls for photos in Photos app, 270
liking
Facebook posts, 243
Pandora songs, 302
Twitter tweets, 252
YouTube videos, 295
LinkedIn, 255
links, 132
listening to music
list of streaming services, 305
radio stations, 303
live information in lock screen apps, 67
live tiles, 57
fuboTV, 292
Hulu + Live TV, 293
Philo, 293
Sling TV, 293
YouTube TV, 293
LiveXLive, 306
local radio stations, 303
local user accounts, 74
local weather websites, 173–174
locking taskbar, 63
lock screen
described, 64
information on, 28
personalizing
account picture, 68
background, 64
setting photo as, 265
viewing, 65
Lonely Planet website, 175
M
Mail app, 207
accounts
switching, 209
messages
formatting, 212
moving to folder, 214
replying, 211
security, 211
viewing, 210
photos/videos, sharing, 274–275
window, resizing, 210
maintenance, 333
unnecessary files, deleting, 334–335
unnecessary programs, deleting, 335–336
MarketWatch website, 187
Marriott website, 176
maximizing windows, 106
May 2019 Update (1903/19H1), 36–37
MB (megabytes), 4
McAfee Total Protection website, 200
medical conditions, researching, 179
medical records, accessing online, 181
Medicare website, finding doctors, 181
megabytes (MB), 4
memory, 5
memory cards, transferring photos from, 260–263
menu bars, 109
messages (email), 207
attachments
in Gmail, 217
formatting in Mail app, 212
moving to folder in Mail app, 214
replying
in Gmail, 216
in Mail app, 211
scams versus spam, 196
security in Mail app, 211
sending
with Cortana, 153
in Gmail, 217
viewing
with Cortana, 154
in Gmail, 216
in Mail app, 210
messages (text)
receiving on PC, 234
microphones, querying Cortana, 150
Microsoft accounts, creating, 30
Microsoft Edge, 131
default search engine, changing, 144
Immersive Reader, 88
launching, 133
tabs, 135
text, increasing size, 88
versions, 135
web pages
in Immersive Reader, 140
InPrivate Browsing mode, 139
opening in History list, 137
printing, 141
returning to Favorites, 137
saving as Favorites, 136
sharing between phone and PC, 237
zooming, 134
mini HDMI connectors, 52
minimizing
open applications, 33
windows, 106
Mint website, 185
mirroring PC screen to TV, 52–53
modems, 124
connecting to PC, 91
resolution, 287
Motley Fool website, 187
mouse
pointer visibility, 90
replacing touchpad with, 94
mouse over, 23
movies on YouTube, 295
Movies & TV app, viewing videos, 266–267
moving
email messages to folder, 214
files, 323
taskbar, 63
tiles on Start menu, 56
windows, 108
within windows, 23
Mozilla Firefox, 142
multiple users, sign-in options, 82–83
music
listening with Groove Music app, 309–310
purchasing
Amazon Digital Music Store, 306–307
Google Play Music, 308
streaming, 299
list of services, 305
personalized versus on-demand, 300
radio stations, 303
muting Skype calls, 227
My Recipes website, 178
N
naming desktops, 112
Napster, 306
Narrator utility, 92
National Consumers League (NCL) Fraud Center website, 198
National Institute on Aging website, 179
navigating
Windows
navigation pane (File Explorer), 315
NBCUniversal, 288
NBC website, 291
NCL (National Consumers League) Fraud Center website, 198
network security keys, 125
network TV programming, 291
new features. See updates to Windows
News app, 113
News Feed (Facebook), viewing, 243–244
Nick website, 291
Norton 360 website, 200
notebooks. See laptops
notification area, 33
November 2019 Update (1909/19H2), 37
numbering for Windows updates, 34
O
October 2018 Update (1809), 36
on-demand music services, 300
on-demand video, buying/renting, 289
one-button wireless setup, 125
OneDrive, 326
file management
via File Explorer, 328
via OneDrive app, 328
uploading files, 329
via web browser, 327
saving photo albums to, 266
online backup services, 337
online bill paying, 185
online fraud, 195
fixing damage from, 198
online radio stations, 303
online shopping
Craigslist, 164
buying items, 165
safety, 168
products
buying, 162
examining, 161
online user accounts, 74
On-Screen Keyboard, enabling, 93
open applications
minimizing, 33
viewing, 33
opening
with Cortana, 153
from Start menu, 31
in Tablet mode, 99
from taskbar, 32
Cortana, 150
files, 24
Microsoft Edge, 133
Quick Access menu, 32
Start menu, 31
tabs in Microsoft Edge, 135
Task Manager, 342
in History list, 137
Windows Action Center, 33
Orbitz website, 177
ordering prescription drugs online, 182
organizing
files, 321
folders, 321
P
PageDown key, 24
PageUp key, 24
parental controls for child accounts, 80
passwords
network security keys, 125
as sign-in option, 82
Patch website, 172
patches, 204
pausing
Windows updates, 351
YouTube videos, 295
paying
bills online, 185
PCs (personal computers)
components
hard disk drives, 4
processors, 5
RAM (random access memory), 5
fixing problems
finding technical support, 344
frozen computer, 343
Internet connection problems, 340
printing problems, 341
slow computer, 342
web page access, 341
on home network, accessing, 126
preventing problems. See maintenance
setting up
all-in-one PCs, 18
sharing web pages with phone, 237
text messages
receiving, 234
transferring photos
from cloud, 258
from digital camera/memory card, 260–263
turning off, 30
TV connections
types of
all-in-one, 12
Peacock, 288
People app, 217
contacts
importing, 218
first-time setup, 218
window, resizing, 218
connecting
keyboards, 95
larger monitors, 91
personal computers. See PCs (personal computers)
personalized music services, 300
personalizing. See also configuring
account picture, 68
lock screen background, 64
Philo, 293
phishing scams, avoiding, 190–191
phone call scams, 197
phone calls
phones
photos, deleting, 263
sharing web pages with PC, 237
transferring photos
from cloud, 258
YouTube videos, uploading, 296
photos. See also images
applying effects in Photos app, 272
applying filters in Photos app, 269
as Lock screen/background picture, setting, 265
canceling edits in Photos app, 273
changing account picture, 68
color controls in Photos app, 271
cropping in Photos app, 268
deleting
from phones/cameras, 263
in Photos app, 264
editing software, 273
inserting in Facebook posts, 242
light controls in Photos app, 270
as lock screen background, 64
as lock screen slideshow, 65–66
removing red eye in Photos app, 269
retouching in Photos app, 270
rotating in Photos app, 264, 268
saving to OneDrive, 266
saving edits in Photos app, 272
sending via email, 213
sharing
transferring
from cloud, 258
from digital camera/memory card, 260–263
viewing
in Facebook, 244
on Twitter, 253
with Your Phone app, 235
zooming in Photos app, 264
Photos app
accessing editing view, 267
applying effects, 272
applying filters, 269
canceling edits, 273
color controls, 271
cropping photos, 268
deleting photos, 264
light controls, 270
organizing photos in albums, 265–266
removing red eye, 269
retouching photos, 270
saving edits, 272
setting photos as Lock screen/background picture, 265
zooming photos, 264
Physician Compare website, 181
physician reviews, researching, 180
physicians, finding, 180
pictures. See photos
pinching, 101
Pin It button on web pages, 249
pinning apps/software
to taskbar, 104
PINs, as sign-in option, 82
pins (Pinterest)
saving from web pages, 247–249
Pinterest, 245
pins
saving from web pages, 247–249
playing videos in Facebook, 244
Pluto TV, 290
Popcornflix, 290
pop-up menus. See right-clicking
ports, 9
posting
status updates on Facebook, 242
tweets on Twitter, 254
powering down. See turning off PCs
powering on. See turning on PCs
prescription drugs, ordering online, 182
preventing computer problems. See maintenance
prices
Acorn TV, 290
Amazon Digital Music Store, 307
Amazon Prime, 278
Amazon Prime Video, 278
Apple TV+, 290
BritBox, 290
BroadwayHD, 290
CBS All Access, 280
Criterion Channel, 290
Disney+, 282
ESPN+, 290
fuboTV, 292
Google Play Music, 308
HBO Max, 284
Hulu, 285
Hulu + Live TV, 293
Microsoft Store apps, 119
Netflix, 286
on-demand video, 289
OneDrive, 327
Pandora, 300
Peacock, 289
Philo, 293
SiriusXM, 306
Skype calls, 229
Sling TV, 293
Spotify, 303
YouTube, 295
YouTube TV, 293
primary Windows folders, copying to, 322
printers, connecting
printing problems, troubleshooting, 341
printing web pages, 141
privacy checkup on Facebook, 194–195
private information
corporate data breaches, 192–193
Facebook privacy checkup, 194–195
problem-solving. See troubleshooting
processors, 5
productivity assistant, Cortana as, 153–155
products (online)
buying, 162
examining, 161
cloud-based, 38
desktop shortcuts, creating, 105
downloading, 121
finding, 121
frozen, troubleshooting, 342–343
Help system, 24
installing, 121
on lock screen, personalizing, 66–67
minimizing open, 33
with Cortana, 153
from Start menu, 31
in Tablet mode, 99
from taskbar, 32
photo-editing software, 273
pinning
to Start menu, 104
to taskbar, 104
searching for, 33
switching in Tablet mode, 99
in taskbar icons, 33
unnecessary, deleting, 335–336
viewing in Tablet mode, 98
viewing open, 33
windows
closing, 106
maximizing, 106
menu bars, 109
minimizing, 106
moving, 108
resizing, 107
ribbons, 110
scrolling, 108
snapping, 107
toolbars, 109
viewing full screen, 108
in Windows S Mode, 38
protecting yourself online. See security
public hotspots
on airplanes, 129
Internet connections via, 127
purchasing
from Craigslist, 165
music
Amazon Digital Music Store, 306–307
Google Play Music, 308
on-demand video, 289
prescription drugs online, 182
products at online retailers, 162
Q
quality updates, 348
querying Cortana
via keyboard, 150
via voice commands, 150
Quick Access menu, opening, 32
R
radio stations, 303
RAM (random access memory), 5
RateMDs website, 180
reading
text aloud with Narrator utility, 92
web pages, 88
RealPatientRatings website, 180
rebooting, 27
receiving text messages on PC, 234
Recycle Bin, emptying, 325–326
Redbox, 289
red eye, removing from photos, 269
refining web page searches, 146
rejecting Facebook friend requests, 241
reminders, creating with Cortana, 155
removing
red eye in photos in Photos app, 269
startup programs, 342
tiles on Start menu, 57
renaming
desktops, 112
folders, 320
renting
DVDs via Netflix, 287
on-demand video, 289
replying
to email messages
in Gmail, 216
in Mail app, 211
to Twitter tweets, 252
requirements for Internet connections, 123
researching
genealogy online, 187
medical conditions, 179
physician reviews, 180
travel destinations, 175
reservations for travel, 176
resizing
enlarging
mouse pointer, 90
text on web pages, 134
Start menu, 56
tiles on Start menu, 57
windows, 107
in Mail app, 210
in People app, 218
resolution, standard versus high definition, 287
restoring files, 325, 339, 353
retailers (online), finding, 159–160
retouching photos in Photos app, 270
returning to Favorite web pages, 137
retweeting Twitter tweets, 255
ribbons, 110
Start button, 32
Rite Aid website, 182
Roku, 294
rotating photos in Photos app, 264, 268
routers, 124
S
Safari, 142
safety. See security
saving
photo albums to OneDrive, 266
photo edits in Photos app, 272
themes, 61
web page images to Pinterest, 247–249
web pages as Favorites, 136
scams. See online fraud; phishing scams
scheduling
medical appointments online, 181
Windows updates, 350
inverting colors, 87
with keyboard, 24
with scroll wheel, 23
windows, 108
scroll wheel, 23
search engines, 142
Bing, 144
changing default, 144
Google, 143
refining searches, 146
searching
for files/applications from taskbar, 33
in Groove Music app, 310
Microsoft Store, 120
web pages
with Bing, 144
changing default search engine, 144
with Google, 143
refining searches, 146
for YouTube videos, 295
security
child accounts, 80
Craigslist sales, 168
credit cards, 159
downloading software, 121
email messages in Mail app, 211
identity theft, 189
corporate data breaches, 192–193
Facebook privacy checkup, 194–195
hiding private information on Facebook, 193–194
private information online, 191–192
malware, 199
online banking, 186
online fraud, 195
fixing damage from, 198
public Wi-Fi hotspots, 128
selecting. See choosing
sellers (Craigslist), contacting, 166
selling on Craigslist, 167–168
sending
email messages
with Cortana, 153
in Gmail, 217
Twitter tweets, 254
Settings tool, configuring Windows with, 69–70
setting up
all-in-one PCs, 18
Shadows control (Photos app), 270
sharing
photos
web pages between phone and PC, 237
YouTube videos, 296
shopping carts, 162
shopping online
Craigslist, 164
buying items, 165
safety, 168
products
buying, 162
examining, 161
shortcuts, creating, 105
sign-in options
switching users, 83
SiriusXM, 306
contacts
accepting requests, 225
costs, 229
Sleep mode, 30
slideshow on lock screen, viewing, 65–66
Sling TV, 293
slow computer, troubleshooting, 342
smartphones
photos, deleting, 263
sharing web pages with PC, 237
transferring photos
from cloud, 258
YouTube videos, uploading, 296
Snapchat, 255
snapping windows, 107
Facebook, 240
accepting/rejecting friend requests, 241
creating accounts, 240
hiding personal information, 193–194
posting status updates, 242
tagging friends, 242
viewing friends’ posts, 243–244
Instagram, 255
LinkedIn, 255
Pinterest, 245
saving pins from web pages, 247–249
shielding private information, 191–192
Snapchat, 255
Twitter, 249
creating accounts, 249
hashtags, 254
limitations on tweets, 253
posting tweets, 254
retweeting tweets, 255
Softpedia website, 199
cloud-based, 38
desktop shortcuts, creating, 105
downloading, 121
finding, 121
frozen, troubleshooting, 342–343
Help system, 24
installing, 121
on lock screen, personalizing, 66–67
minimizing open, 33
with Cortana, 153
from Start menu, 31
in Tablet mode, 99
from taskbar, 32
photo-editing software, 273
pinning
to Start menu, 104
to taskbar, 104
searching for, 33
switching in Tablet mode, 99
in taskbar icons, 33
unnecessary, deleting, 335–336
viewing in Tablet mode, 98
viewing open, 33
windows
closing, 106
maximizing, 106
menu bars, 109
minimizing, 106
moving, 108
resizing, 107
ribbons, 110
scrolling, 108
snapping, 107
toolbars, 109
viewing full screen, 108
in Windows S Mode, 38
songs. See music
sorting files/folders, 318
SOS Online Backup website, 337
Southwest website, 176
spam messages, scams versus, 196
speaking to Cortana, 150
spyware, 199
standard resolution, 287
Start button, right-clicking, 32
Start menu
apps/software, pinning, 104
viewing, 24
in Tablet mode, 98
startup programs, removing, 342
stations (Pandora), creating, 302
status updates (Facebook)
posting, 242
stopwatches, Alarms & Clock app, 117
storage
hard disk drives, 4
lettered drives, 4
RAM (random access memory), 5
units of (bytes), 4
Storage Sense utility, 334
stores (online), finding, 159–160
streaming music, 299
list of services, 305
personalized versus on-demand, 300
radio stations, 303
streaming video, 278
Acorn TV, 290
Apple TV+, 290
BritBox, 290
BroadwayHD, 290
Criterion Channel, 290
ESPN+, 290
free services, 290
free trials, 280
HBO Max, 284
network TV programming, 291
Peacock, 288
on TV, 294
street addresses, 133
subscriptions to online newspapers, 173
surge suppressors, 16
swiping, 100
switching
applications in Tablet mode, 99
email accounts in Mail app, 209
to Tablet mode, 98
users, 83
Windows S Mode to Windows Home, 38–40
synchronizing files with OneDrive, 330–331
system units, 5
T
tablet experience, 100
tablets, 13
transferring photos from, 258–260
tabs in Microsoft Edge, 135
tagging Facebook friends, 242
tapping, 100
taskbar
apps/software, pinning, 104
locking, 63
moving, 63
taskbar icons, 33
Task Manager, 342
Task View
Timeline, 112
TB (terabytes), 4
technical support
finding, 344
when to contact, 344
tech support scams, 197
television. See TV
terabytes (TB), 4
text
increasing size in Microsoft Edge, 88
reading aloud with Narrator utility, 92
on web pages, enlarging, 134
text messages
receiving on PC, 234
theme of desktop, personalizing, 61–62
TIDAL, 306
tiles (Start menu)
live tiles, 57
moving, 56
removing, 57
resizing, 57
Timeline, 112
timers, Alarms & Clock app, 117
Tint control (Photos app), 272
TNT website, 291
toolbars, 109
ToolTips, 23
gestures on, 101
touchscreen gestures on, 6
touchscreens, 6
trackball controllers, 95
tracking investments online, 186–187
traditional PCs. See desktop PCs
transferring photos
from cloud, 258
from digital camera/memory card, 260–263
transparency of desktop elements, changing, 59
TransUnion website, 198
travel websites
making reservations, 176
researching destinations, 175
Trend Micro Antivirus+Security website, 200
TripAdvisor website, 175
troubleshooting
finding technical support, 344
frozen computer, 343
Internet connection problems, 340
printing problems, 341
slow computer, 342
web page access, 341
Tubi, 291
TuneIn, 303
turning off PCs, 30
TVs
connecting
resolution, 287
streaming video on, 294
TV shows
fuboTV, 292
Hulu + Live TV, 293
Philo, 293
Sling TV, 293
YouTube TV, 293
streaming video, 278
Acorn TV, 290
Apple TV+, 290
BritBox, 290
BroadwayHD, 290
Criterion Channel, 290
ESPN+, 290
free services, 290
free trials, 280
HBO Max, 284
network TV programming, 291
Peacock, 288
tweets (Twitter), 249
limitations on, 253
posting, 254
retweeting, 255
Twitter, 249
accounts, creating, 249
hashtags, 254
tweets
limitations on, 253
posting, 254
retweeting, 255
U
uniform resource locators (URLs), 132
uninstalling Windows updates, 349–350
United States Newspaper Listing website, 172
United website, 176
universal serial bus (USB), 9
device connections with, 43–44
printer connections with, 45–47
unnecessary files, deleting, 334–335
unnecessary programs, deleting, 335–336
updates
Anniversary Update (1607), 34
April 2018 Update (1803), 36
April 2020 Update (2004/20H1), 37
Creators Update (1703), 35
delaying, 351
Fall Creators Update (1709), 35
May 2019 Update (1903/19H1), 36–37
November 2019 Update (1909/19H2), 37
numbering, 34
October 2018 Update (1809), 36
scheduling, 350
uploading
files to OneDrive, 329
URLs (uniform resource locators), 132
USA Network website, 291
USB hubs, 44
USB (universal serial bus), 9
device connections with, 43–44
printer connections with, 45–47
user accounts
adding existing accounts, 75–76
child accounts, 80
creating new, 77
sign-in options
switching users, 83
V
versions
of Microsoft Edge, 135
of Windows
list of, 41
viewing in Settings, 39
video calls
group video conferences, 237
videos
inserting in Facebook posts, 242
fuboTV, 292
Hulu + Live TV, 293
Philo, 293
Sling TV, 293
YouTube TV, 293
on-demand, buying/renting, 289
playing in Facebook, 244
sharing from Mail app, 274–275
streaming, 278
Acorn TV, 290
Apple TV+, 290
BritBox, 290
BroadwayHD, 290
Criterion Channel, 290
ESPN+, 290
free services, 290
free trials, 280
HBO Max, 284
network TV programming, 291
Peacock, 288
on TV, 294
viewing in Movies & TV app, 266–267
YouTube
sharing, 296
viewing, 295
viewing
Action Center in Tablet mode, 99
applications in Tablet mode, 98
Ease of Access features, 86
email messages
with Cortana, 154
in Gmail, 216
in Mail app, 210
events with Cortana, 154
folders in File Explorer, 316–318
lock screen, 65
open applications, 33
photo albums in Photos app, 265–266
photos
in Facebook, 244
on Twitter, 253
with Your Phone app, 235
ribbons, 110
Start menu, 24
in Tablet mode, 98
status updates on Facebook, 243–244
videos in Movies & TV app, 266–267
web pages in Immersive Reader, 140
windows, full screen, 108
Windows versions in Settings, 39
YouTube videos, 295
Vignette control (Photos app), 272
viruses, 199
visibility, changing on Facebook posts, 243
Vitals website, 180
voice calls
voice commands, querying Cortana, 150
Vudu, 289
W
Walgreens website, 182
Warmth control (Photos app), 272
watching
Acorn TV, 290
Apple TV+, 290
BritBox, 290
BroadwayHD, 290
Criterion Channel, 290
ESPN+, 290
free streaming video, 290
HBO Max, 284
fuboTV, 292
Hulu + Live TV, 293
Philo, 293
Sling TV, 293
YouTube TV, 293
network TV programming, 291
Peacock, 288
streaming video on TV, 294
Weather app, 114
Weather Channel website, 173
Weather Underground website, 174
web browsers, 131
accessing email accounts, 215
Apple Safari, 142
Google Chrome, 142
Internet Explorer, 142
Microsoft Edge, 131
changing default search engine, 144
InPrivate Browsing mode, 139
launching, 133
opening web pages in History list, 137
printing web pages, 141
returning to Favorite web pages, 137
saving web pages as Favorites, 136
sharing web pages between phone and PC, 237
tabs, 135
versions, 135
viewing web pages in Immersive Reader, 140
zooming web pages, 134
Mozilla Firefox, 142
OneDrive file management, 327
phishing filters, 191
webcams, 227
WebMD website, 180
web pages, 131
addresses for, 132
in Facebook posts, viewing, 243
images, saving to Pinterest, 247–249
in Immersive Reader, 140
InPrivate Browsing mode, 139
in History list, 137
Pin It button, 249
printing, 141
reading, 88
returning to Favorites, 137
saving as Favorites, 136
searching
with Bing, 144
changing default search engine, 144
with Google, 143
refining searches, 146
sharing between phone and PC, 237
troubleshooting access problems, 341
zooming, 134
web search engines, 142
Bing, 144
changing default, 144
Google, 143
refining searches, 146
websites, 132
financial management
banking and bill paying, 185
safety, 186
genealogy, 187
healthcare
accessing medical records, 181
finding doctors, 180
ordering prescription drugs, 182
researching medical conditions, 179
researching physician reviews, 180
legal advice, 183
travel
making reservations, 176
researching destinations, 175
troubleshooting access problems, 341
printer connections with, 47–49
troubleshooting, 340
Wi-Fi hotspots
on airplanes, 129
Internet connections via, 127
windows
closing, 106
maximizing, 106
menu bars, 109
minimizing, 106
moving, 108
moving within, 23
resizing, 107
in Mail app, 210
in People app, 218
ribbons, 110
snapping, 107
toolbars, 109
viewing full screen, 108
Windows
configuring with Settings tool, 69–70
mouse/touchpad operations, 21–23
navigating
personalizing
account picture, 68
lock screen background, 64
primary folders, copying to, 322
Anniversary Update (1607), 34
April 2018 Update (1803), 36
April 2020 Update (2004/20H1), 37
Creators Update (1703), 35
delaying, 351
Fall Creators Update (1709), 35
May 2019 Update (1903/19H1), 36–37
November 2019 Update (1909/19H2), 37
numbering, 34
October 2018 Update (1809), 36
scheduling, 350
versions
list of, 41
viewing in Settings, 39
Windows Action Center, opening, 33
Windows Education, 41
Windows Enterprise, 41
Windows Home, 41
Windows key, 24
Windows Mail app. See Mail app
Windows Pro, 41
Windows S Mode
switching to Windows Home, 38–40
version availability, 41
wireless gateways, 124
wireless home networks, 124
accessing network computers, 126
wireless mirroring to TV, 52–53
wireless printer connections, 47–49
wireless routers, 124
X
Xumo, 291
Y
Yahoo! Finance website, 186
Yelp website, researching physician reviews, 180
Your Phone app, 231
pictures, viewing, 235
text messages
receiving, 234
Your Phone Companion app, 231–233
YouTube, 294
videos
sharing, 296
viewing, 295
YouTube TV, 293
Z
zooming
photos in Photos app, 264
text in Microsoft Edge, 88
with touch gestures, 101
web pages, 134