A block of time you schedule on your calendar that has a defined start time and end time, and to which you do not invite other attendees.

The program window displaying the form in which you enter information about an appointment.

Moving older or unused items to a secondary location for the purpose of backing up or long-term storage.

The order in which Microsoft Office Outlook displays messages or other items.

An Outlook feature that automatically archives items meeting specific age and location criteria at regular intervals.

A personal journal posted online to share information, thoughts, and opinions with the general public.

A feature of Outlook that creates local copies of your mailbox and address book on your computer and keeps them synchronized. Cached Exchange Mode monitors your connection status and speed and optimizes data transfer accordingly.

Collectively refers to the program windows displaying the forms in which you enter information about appointments, meetings, and events.

A group to which you can assign Outlook items for the purpose of sorting or filtering related items together.

Or client-side rule. Rules that Outlook applies to messages after they arrive on your computer (as opposed to server rules).

An Outlook feature in which category names are linked to color icons to provide a quick visual representation of information.

A person whose contact information you record in your address book.

A body of information you collect about a contact and store as an Outlook item.

The program window displaying the form in which you enter information about a contact to create a contact record.

Or address book. A storage folder within your mailbox, containing contact records and distribution lists.

The framework providing the functionality to display and manage address books.

A file consisting of data in the form of text, numbers, or graphics, from a program file of commands and instructions.

The small calendar that appears next to the appointment area in the Outlook Calendar. The Date Navigator provides a quick and easy way to change and view dates.

A person given permission to read, reply to, and delete your messages in one or more folders.

A notification that appears on your desktop when a new e-mail message, meeting request, or task request appears in your Inbox.

A component of Windows with which you can connect your computer to a network server through a modem using a phone line.

A button found in the lower-right corner of a group of commands on the Ribbon when an associated dialog box or task pane is available. Clicking the dialog box launcher opens the dialog box or task pane.

A security mechanism used on the Internet that relies on two keys, one public and one private, which are used to encrypt messages before transmission and to decrypt them on receipt.

A temporary space, usually on a Microsoft SharePoint site, dedicated to a single document. It provides a forum where everyone can work from a single location.

A temporary copy of a message that has not yet been sent, located in the Drafts folder.

Short for electronic mail; messages sent between defined entities over the Internet.

A network computer running Microsoft Exchange Server or another mail server program, responsible for the routing and storage of e-mail messages and other information.

A block of text that is appended to the end of a message you send.

An e-mail message and all responses to that message. When an individual message receives multiple responses, the e-mail trail can branch into multiple trails. You can view all the branches of an e-mail trail in Conversation view.

The process of converting content based on code stored in a private key for the purpose of preventing unauthorized access. After validating his or her identity, the intended recipient can decrypt the content by using a public key.

A block of time you schedule on your calendar that does not have a defined start time and end time.

The program window displaying the form in which you enter information about an event.

A toolbar that is not docked on any side of the program window. You can move a floating toolbar to any location on your screen, within or outside of the program window.

The framework within which you enter information into an Outlook item. Standard forms include those for contacts, messages, and appointments. You can design custom forms of one or more pages, containing the specific fields, buttons, and commands you want.

A meeting place for public discussion, often moderated.

A central address book created and maintained through Exchange Server, containing information about people and managed resources within the organization. The Exchange administrator creates and maintains this address book.

A theme or style applied to an entire document.

In an Outlook 2007 item window, a set of buttons on the Ribbon representing commands related to a common task or feature.

A view of the free/busy information for multiple people and resources within a domain.

See Hypertext Markup Language (HTML)

See Hypertext Transfer Protocol (HTTP)

In Outlook, an e-mail message format that supports paragraph styles, character styles, and backgrounds. Most e-mail programs support the HTML format.

A protocol used to access Web pages from the Internet.

See Internet Message Access Protocol (IMAP)

The property defining the urgency of a message or other Outlook item. The default setting is Normal; you can optionally change the setting for an individual item or for all items to High or Low.

A functionality that helps users have greater control over who can open, copy, print, or forward information created in many Microsoft Office products. Users must validate their identity against a server-based system.

An e-mail–handling protocol that organizes messages on the server, and you choose messages to download by viewing their headers.

An Outlook module containing journal entries of activities that you choose to have Outlook track.

Unsolicited advertisements, sometimes containing dangerous attachments.

A key or combination of keys that when pressed perform an action within an application that would normally require several user actions, such as menu selections.

Formatting applied at the text or paragraph level.

A message generated by Outlook to invite people to attend a meeting.

The program window displaying the form in which you enter information to place a meeting on your calendar.

A shared site for planning a meeting and tracking related tasks and results.

Basic information identifying an e-mail message, such as the date, time, sender, subject, and size. When working on a slow connection, you can first download message headers and then optionally download the entire message.

The program window displaying the form in which you create or respond to an e-mail message.

The messaging and collaboration server system from Microsoft.

A button that displays a menu listing commands related to managing Outlook settings and items (rather than managing the content of those items).

A toolbar of formatting commands that appears when you select text.

An address book containing contact records that include mobile phone numbers, which is automatically created if you have an Outlook Mobile Service account.

Areas of Outlook in which you can work with specific functions, such as the Calendar module, the Contacts module, and the Mail module. Modules are represented as folders in the Navigation Pane.

A topic-specific online discussion forum consisting of messages and replies posted by newsgroup users.

A program or Web-based interface to a newsgroup.

Unstructured information you store in the Outlook Notes module. You can categorize and organize notes as you can other Outlook items.

The menu displayed when you click the Microsoft Office Button. The Office menu includes commands for working with Outlook and with Outlook items, rather than with the item content.

A local copy of an address book, usually a Global Address List, stored on your computer.

An Outlook feature through which you can automatically reply to messages from specified groups of senders while you are away from your desk. Available functions vary based on the version of Exchange.

System-level address books created by Outlook.

A way to connect from Outlook to Exchange Server over the Internet. Formerly referred to as RPC over HTTP.

An e-mail message format that supports paragraph styles, character styles, backgrounds, borders, and shading, but is compatible with only Outlook and Exchange Server. Outlook converts RTF messages to HTML when sending them outside of your Exchange network.

Restrictions set on user accounts, networks, or information that control what other users can do.

A data file stored locally on your computer. You can open one or more data files within Outlook in addition to your usual mailbox; each appears in the Navigation Pane as a root-level folder.

E-mails falsely claiming to be from a legitimate enterprise in an attempt to scam the recipient into surrendering private information that will be used for identity theft.

Web sites where users are asked to update personal information, such as bank accounts and passwords, which will be used for identity theft.

An e-mail message format that does not support character or paragraph formatting. All e-mail programs support Plain Text.

See Plain Text

A common protocol used to retrieve e-mail messages from an Internet e-mail server.

The options governing the look of a document when printed. Outlook includes several item-specific print styles, and you can create custom print styles to save frequently used print settings.

A database for storing public folders in an Exchange server.

A customizable toolbar that appears in Outlook item windows. The default toolbar displays the Save, Undo, Repeat, and Print buttons, but you can customize it to include any command, even a legacy command not available from the Ribbon.

Formatting options that you can apply to individual elements of a message.

A subscription news feed that you can receive news from without visiting the site.

Instructing Outlook to delete or replace any unread copies of a message already sent.

Repeating on a regular basis. You can specify an appointment, meeting, or event as recurring, and specify the frequency of recurrence. Outlook then creates a series of items based on your specifications.

An optional message displayed by Outlook a specific amount of time prior to an appointment, meeting, event, or task milestone. You can dismiss the reminder, reset it for a later time, or open the item from the reminder window.

The method by which Outlook communicates with your organization’s Exchange server.

Creating a new version of an original message with none of the extra information that might be attached to a forwarded message.

The process of matching a user name to the information on a network server, resulting in the user name being replaced by a display name and the name underlined.

An area at the top of an individual item window from which you can access commands pertaining to that item and to Outlook as a whole. The Ribbon includes the Microsoft Office button, the Quick Access Toolbar, and the Microsoft Office Outlook Help button, as well as multiple function-specific tabs organized into action-specific groups of buttons.

See Outlook Rich Text Format (RTF)

See remote procedure calls (RPC)

See Really Simple Syndication (RSS)

A set of conditions, actions, and exceptions that process and organize messages.

A style of typeface with no ornamentation on the upper or lower end of the character.

A small text box that appears when you point to an icon, button, or other user interface element. A ScreenTip might display information such as the item’s name or a description of its function.

A standard specification for authenticating and encrypting e-mail.

An optional setting that indicates, by icons or words, that an item is Personal, Private, or Confidential.

Or server-side rule. A rule that Exchange applies when receiving or processing a message, before delivering it.

Attachments saved on a SharePoint document workspace Web site, where a group can collaborate to work on files and discuss a project.

See e-mail signature

A technology first introduced by Microsoft with the 2007 Office system, with which you can easily create professional business graphics within documents, spreadsheets, presentations, and messages.

See Secure Multipurpose Internet Mail Extensions (S/MIME)

Electronic junk mail. Unsolicited messages, usually containing advertising but often containing malicious content masquerading as advertising.

Copying changed items between a mailbox or address book on a server and its corresponding offline folder so that both are up to date.

An area below the title bar of the program window that displays buttons related to working with presentation content.

A representation of the items stored in the Outlook Tasks module, available from the Tasks module, the To-Do Bar, and Outlook Today.

The person who creates a task, specifically when assigning the task to someone else.

The person to whom a task is currently assigned. After a task has been assigned, the task originator can no longer update the information in the task window.

The program window displaying the form in which you enter information to create or manage a task.

A software program that extends the capabilities of a larger program created by another company.

A series of messages that have been sent as replies to each other.

The area at the top of a program window or item window containing the name of the file or application. You can often move a window by dragging the title bar.

The built-in task list of Outlook where you can add tasks, assign due dates, receive reminders, and mark tasks as complete.

An industry standard designed to allow text and symbols from all of the writing systems of the world to be consistently represented and manipulated by computers.

Uniform Resource Locator. Represents the address of Web pages and other resources available on the Internet.

Different ways in which the Outlook window can be arranged for viewing messages.

Folder that looks like and links to an original folder.

Used in conjunction with an Exchange Server account, this feature enables recipients to respond to a poll by clicking a button corresponding to a specific response option. Responses return to the sender in a format that allows easy collating and tabulation.

Links to remote graphic images, placed on Web sites or in e-mail messages, that are used to monitor the behavior of the user visiting the site or viewing the message.

The days and times you define within Outlook as available for work-related activities.