Intelligent Automation with IBM Cloud Pak for Business Automation

BIRMINGHAM—MUMBAI

Intelligent Automation with IBM Cloud Pak for Business Automation

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First published: November 2022

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To my wife, Sylvia, and children, Ella and Leo, for their constant support and inspiration.

– Allen Chan

To my father, who inspired me to start writing books. To Laura, for her constant support.

– Guilhem Molines

To Marsha, who inspired me to be fearless in our fifties.

– Stephen Kinder

Contributors

About the authors

Allen Chan works as an IBM Distinguished Engineer and CTO for IBM Business Automation and Watson Orchestrate. He is responsible for defining and directing the technical strategy of IBM Cloud Pak for Business Automation. His educational background includes B.Sc., Computer and Electrical Engineering at Purdue University, United States, and M.Sc., Electrical and Computer Engineering at the University of Toronto, Canada.

I want to thank my colleagues, friends, and many mentors at IBM for their support and advice. I want to thank Ed Lynch especially, for his guidance both as a mentor and a friend, and also Jerry Cuomo for inspiring me to take on a book project. Last but not least, the reviewers (Zack and Pierre) and editors at Packt, who helped make this book possible.

Kevin Trinh works as the Chief Architect for IBM Cloud Pak for Business Automation Adoption and Deployment. He is a member of the IBM Business Automation CTO Office and is responsible for defining the cloud adoption strategy for IBM Cloud Pak for Business Automation. His work experience includes 3 years as a cloud integration architect, and 18 years in FileNet development. His educational background includes a Bachelor of Science in Accounting, from the University of the Pacific, United States.

Guilhem Molines works as the Chief Architect for IBM Decision Services as a Senior Technical Staff Member, and is a member of the IBM Business Automation CTO Office. He has been working in the Automation/Decision industry for the last 15 years. His educational background includes an M.Sc, in Computer Sciences and Artificial Intelligence, from the University of Paris VI, France.

I want to thank my colleagues at IBM and practitioners in the Decision world who have inspired me and supported me in this endeavor.

Suzette Samoojh works as an IBM Architect and is a member of the IBM Business Automation CTO Office. She led the architecture and product roadmap for IBM Blueworks Live and is currently leading the SaaS and digital onboarding strategy for IBM Watson Orchestrate. Her educational background includes a B.Sc. in Computer Science from the University of Toronto, Canada.

I want to thank Allen Chan for including me in this project, and my other co-authors and IBM colleagues who supported and generously provided time and insight.

Stephen Kinder works as an RPA Architect and is a member of the IBM Business Automation CTO office. His work experience includes WebSphere Architecture, IBM SOA Foundation, and WebSphere as a Service SaaS Architect. His educational background includes B.S. Computer Science, California State University, Sacramento, United States.

I also would like to thank our IBM colleagues and our reviewers for their hard work and encouragement in producing this book.

About the reviewers

Zach Silverstein is a business automation professional with deep experience in the architecting, delivery, and technical sales of business automation solutions. In his free time, he enjoys problem-solving and inventing, where he has submitted over 180 patents to the US Patent Office and holds the IBM Designation of Master Inventor.

Pierre Berlandier has more than 25 years of experience developing complex automation and optimization solutions for large organizations. He is currently a Senior Technical Staff Member at IBM, helping businesses modernize their business processes using the capabilities of the Cloud Pak for Business Automation, and is regularly sharing his experience through professional conferences, articles, and blog posts. Pierre received a Ph.D. in Computer Science from INRIA in France, where he started working on the synergy between the rules and the constraint programming paradigms.

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