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End User License Agreement
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End User License Agreement
by Gregory Wood, Carol Pollard, Efraim Turban
Information Technology for Management, 11th Edition
Cover
Title Page
Preface
What’s New in the 11th Edition?
Engaging Students to Assure Learning
Details of New and Enhanced Features of the 11th Edition
Supplemental Materials
Acknowledgments
CHAPTER 1: Disruptive IT Impacts Companies, Competition, and Careers
Introduction
1.1 Doing Business in the On-Demand Economy
1.2 Business Process Improvement and Competitive Advantage
1.3 IT Innovation and Disruption
1.4 IT and You
Key Terms
Assuring Your Learning
References
CHAPTER 2: Information Systems, IT Architecture, Data Governance, and Cloud Computing
Introduction
2.1 IS Concepts and Classification
2.2 IT Infrastructure, IT Architecture, and Enterprise Architecture
2.3 Information Management and Data Governance
2.4 Data Centers and Cloud Computing
2.5 Cloud Services and Virtualization
Key Terms
Assuring Your Learning
References
CHAPTER 3: Data Management, Data Analytics, and Business Intelligence
Introduction
3.1 Data Management and Database Technologies
3.2 Centralized and Distributed Database Architectures
3.3 Data Warehouses
3.4 Big Data Analytics and Data Discovery
3.5 Business Intelligence and Electronic Records Management
Key Terms
Assuring Your Learning
References
CHAPTER 4: Networks, Collaborative Technology, and the Internet of Things
Introduction
4.1 Network Fundamentals
4.2 Internet Protocols (IP), APIs, and Network Capabilities
4.3 Mobile Networks and Near-Field Communication
4.4 Collaborative Technologies and the Internet of Things
Key Terms
Assuring Your Learning
References
CHAPTER 5: Cybersecurity and Risk Management Technology
Introduction
5.1 The Face and Future of Cyberthreats
5.2 Cyberattack Targets and Consequences
5.3 Cyber Risk Management
5.4 Defending Against Fraud
5.5 Frameworks, Standards, and Models
Key Terms
Assuring Your Learning
References
CHAPTER 6: Search, Semantic, and Recommendation Technology
Introduction
6.1 Using Search Technology for Business Success
6.2 Organic Search and Search Engine Optimization
6.3 Pay-Per-Click and Paid Search Strategies
6.4 A Search for Meaning—Semantic Technology
6.5 Recommendation Engines
Key Terms
Assuring Your Learning
References
CHAPTER 7: Web 2.0 and Social Technology
Introduction
7.1 Web 2.0—The Social Web
7.2 Social Networking Services and Communities
7.3 Engaging Consumers with Blogs and Microblogs
7.4 Mashups, Social Metrics, and Monitoring Tools
7.5 Enterprise 2.0: Workplace Collaboration and Knowledge Sharing
Key Terms
Assuring Your Learning
References
CHAPTER 8: Retail, E-commerce, and Mobile Commerce Technology
Introduction
8.1 Retailing Technology
8.2 Business-to-Consumer (B2C) E-commerce
8.3 Business-to-Business (B2B) E-commerce and E-procurement
8.4 Mobile Commerce
8.5 Mobile Transactions and Financial Services
Key Terms
Assuring Your Learning
References
CHAPTER 9: Functional Business Systems
Introduction
9.1 Business Management Systems and Functional Business Systems
9.2 Production and Operations Management Systems
9.3 Sales and Marketing Systems
9.4 Accounting, Finance, and Regulatory Systems
9.5 Human Resource Systems, Compliance, and Ethics
Key Terms
Assuring Your Learning
References
CHAPTER 10: Enterprise Systems
Introduction
10.1 Enterprise Systems
10.2 Enterprise Resource Planning (ERP)
10.3 Supply Chain Management Systems
10.4 Customer Relationship Management Systems
10.5 Enterprise Social Platforms
Key Terms
Assuring Your Learning
References
CHAPTER 11: Data Visualization and Geographic Information Systems
Introduction
11.1 Data Visualization and Learning
11.2 Enterprise Data Mashups
11.3 Digital Dashboards
11.4 Geographic Information Systems and Geospatial Data
Key Terms
Assuring Your Learning
References
CHAPTER 12: IT Strategy, Sourcing, and Strategic Technology Trends
Introduction
12.1 IT Strategic Planning
12.2 Aligning IT with Business Objectives
12.3 IT Sourcing Strategies
12.4 Balanced Scorecard
12.5 Strategic Technology Trends
Key Terms
Assuring Your Learning
References
CHAPTER 13: Systems Development and Project Management
Introduction
13.1 System Development Life Cycle
13.2 Systems Development Methodologies
13.3 Project Management Fundamentals
13.4 Initiating, Planning, and Executing Projects
13.5 Monitoring/Controlling and Closing Projects
Key Terms
Assuring Your Learning
References
CHAPTER 14: IT Ethics, Privacy, and Sustainability
Introduction
14.1 IT Ethics
14.2 Privacy and Civil Rights
14.3 Technology Addictions and Focus Management
14.4 ICT and Sustainable Development
Key Terms
Assuring Your Learning
References
Glossary
Organization Index
Name Index
Author Index
End User License Agreement
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