APPENDIX 1

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Action Plan Evaluation Worksheet1

Note: This worksheet will help the organization assess the quality of its employee engagement action plan by scoring the plan in seven criteria areas: leadership and accountability, stakeholder engagement, robustness of plan, measures for progress and impact, communication plan, implementation, and feedback and review of plan.

LEADERSHIP AND ACCOUNTABILITY

Is there an executive champion for the improvement effort, and are senior leaders and implementing managers held accountable for implementation and progress?

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STAKEHOLDER ENGAGEMENT

Has the agency solicited or will the agency solicit feedback and ideas for improvement from stakeholder groups including senior leaders, supervisors, staff, and unions?

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ROBUSTNESS OF PLAN

Has the agency identified or will the agency identify key priority areas for improvement? Do action items reflect challenge areas as identified by survey data?

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MEASURES FOR PROGRESS AND IMPACT

Has the agency defined or will the agency define measurable indicators of progress and impact in both the short and long term? Does the agency plan for quick wins as well as long-term improvements?

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COMMUNICATION PLAN

Has the agency shared or will the agency share employee survey results with all staff? Has the agency shared/will the agency share plans for improvement with all staff? Does the agency intend to share measures of progress and impact?

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IMPLEMENTATION

Has the agency allocated financial resources and staff time to the improvement effort? Does the plan specify milestones and clearly assign responsibilities for implementation?

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FEEDBACK AND REVIEW OF PLAN

Has the agency made provisions to continuously review progress? Is there a defined mechanism to periodically assess progress and adjust plans accordingly?

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