Figures
1.3 Small IT company: group or team?
1.4 BoL with personnel and job roles
1.6 PMA score patterns for BoL
1.8 Team Map Reward Strategies for Spirit as top motivator
2.1 Motivation and performance: four levels or zones
2.3 Performance and reward pattern
2.4 The stretch of performance levels
2.5 Three sources of motivation
2.6 Four levels of performance and reward
2.7 Duncan Brown’s total rewards model
2.8 Total rewards and Motivational Maps
2.9 Five team rewards for Builder motivator
3.2 The four levels of customer service
3.3 Ritz-Carlton Credo or remit or mission
3.4 The Ritz-Carlton three steps of service
3.5 Ten pointers for The Richer Way
3.7 Three elements of The Remit
3.8 RAG and the three elements of The Remit
3.9 Motivational distribution according to RAG
3.10 Team data table with Friend lowest
4.1 Making things happen in organisations
4.2 Rank order of over 5000 Maps in ten sectors
4.3 What We Do: Why, How and What
4.4 What We Do: Value, Process, and Content
4.6 Team Map with Friend lowest
4.8 Activating more belonging (Friend) for top performing teams
5.1 Team PMV scores for an organisation
5.2 Manageability versus Productivity quadrants
5.3 Motivation, Productivity, Manageability and Values
5.4 Organisational values and team top three motivators
5.5 Example of three top operational values for an organisation
5.6 Top three values, top three motivators and the lowest!
5.7 Values, organisational motivators, team motivators
5.8 Senior Team PMV assessments
5.10 Four quadrants of motivation and the PMV scores
5.11 The Senior Team’s Motivational Map
6.2 Recruitment, leadership and motivation
6.3 Four high-performance traits to recruit
6.4 Performance = Talent × Energy2
6.5a The Root and Check Questions for recruitment
6.5b (i) The Creative and Block Questions for recruitment: Growth Motivators
6.5b (ii) The Creative and Block Questions for recruitment: Achievement Motivators
6.5b (iii) The Creative and Block Questions for recruitment: Relationship Motivators
6.6 Three questions for team skills
6.7 FTSE 250 company motivational rank order
6.8 FTSE 250 Teams Yellow and Orange
6.9 Comparison: organisation with Teams Yellow and Orange
6.10 Map scoring for Team Yellow and Team Orange
6.11 Motivation numbers for team member I
7.2 NASA rank order decision form
7.3 Analysis of NASA rank ordering for individuals and team
7.4 Organisation and Admin motivational scores compared
7.5 Organisation and Admin motivators compared
7.6 Admin team Motivational Map year 1
7.7 Admin team Motivational Map year 2
7.8 (i) Admin team Motivational Map year 6
7.8 (ii) Admin team Motivational Map year 7
7.9 Calculating a motivator team satisfaction score
7.10 Satisfaction ratings Admin team years 1, 2, 6 and 7
7.11 Satisfaction range and averages for Admin team over a 7-year period
8.2 Motivational quadrant distribution of an organisational division
8.3 Teams in a division of the organisation
8.4 Rank motivators, rank satisfactions
8.7 Five consecutive organisational motivation scores
8.8 The organisational team results
8.9 Teams: down, steady-state, and up
8.10 Motivational Triangulation