INDEX

  • A
  • Academic researchers, life-cycle framework (usage), 164, 167–168
  • Accounting, 112–113, 133, 221, 224
    • accounting-based data, process variables (connection), 171
    • data, 134, 165, 175
  • Action, correlate, 66
  • Active portfolio managers, success (factors), 164–165
  • Adaptability, 181
  • Aha! moment, achievement, 69
  • Alibaba, e-commerce, 210
  • Allison, John, 230
  • Amazon, 93–96, 94f, 98, 115f, 184, 188
  • Amazon Web Services (AWS), innovation, 96
  • Ames Demonstrations, 36–37
  • Ames Distorted Room, 36–37
  • Ames, Jr., Adelbert, 35, 36
  • Anderson, William, 197–198, 221
  • Apple, 87, 182
  • Arbitrage Pricing Theory, 101, 104
  • Artificial intelligence (AI), usage, 193
  • Assets, 5, 134, 152, 156
    • asset-weighted CFROI, 88, 89f
    • depreciation, 111
  • Assumptions, challenge (importance), 62
  • Avon, 148–150, 149f
  • B
  • Backward-looking discount rate, 55
  • Balanced Scorecard, 172–173
  • Balance sheets, accountant calculation, 124
  • Barton, Dominic, 68
  • Batch manufacturing, bottlenecks, 63
  • Behavioral Theory of the Firm, A (Cyert/March), 10
  • Behavior (improvement), theory (usage), 50–51
  • Best practices, adoption, 234
  • Beta, usage, 5, 104, 155, 219
  • Bezos, Jeff, 93, 95, 142, 188
  • Black box, 8
  • Blockbuster, physical stores (usage), 184
  • Board of directors, impact, 71, 166
  • Boroditsky, Lera, 41
  • Brands, 121–122, 129–132
  • Business, 107, 132–133
    • firms, organizational structure (types), 199f
    • investments, 70–71
    • language, importance, 42
  • Business-as-usual assumption, 72
  • Business-as-usual avoidance, 133
  • Business-as-usual mindset, 26, 98
  • Business-as-usual reinvestment, 166, 197
  • Business-as-usual restructure, 166
  • Byrne, Art, 73
  • C
  • Capital, 85, 123
  • Capital Asset Pricing Model (CAPM), 5, 101, 105–106, 157, 218–219
    • CAPM/Beta cost of capital, 87–88, 116–117
  • Capitalism, 229, 235–237
  • Capitalism, Socialism, and Democracy (Schumpeter), 9
  • Capital stock, growth, 16–17
  • Carey, Dennis, 68
  • Caro, Tim, 50
  • Cash flow return on investment (CFROI), 83, 88–89, 89f, 158–159
  • Cash flow return on investment percentage (CFROI%)
  • Causality, 38–39, 158
  • Cause and effect, 48–49, 62–63, 66
  • Cause-and-effect logic, 157–164, 161f, 170–171
  • Chandler, Alfred, 11, 15
  • Charan, Ram, 68
  • Chief Engineers (CEs), role, 173–174
  • China, 209–211
  • Christensen, Clayton, 51, 160
  • Coase, Ronald, 8
  • Cohen, Lauren, 163
  • Colleague Letter of Understanding (CLOU), 202
  • Collison, Patrick, 214, 230
  • Command-and-control structure, 77
  • “Common Stocks at the Current Price Level” (Rose), 85
  • Common words, usage, 64
  • Compensation packages, design, 171–172
  • Competition, 12, 84
  • Competitive advantage, 4–5, 31, 217–218
  • Competitive decline, avoidance, 145
  • Competitive fade stage, 85–86, 188–189
  • Competitive life cycle, 84–90, 183f
  • Competitive threat, absence, 42–43
  • Competitors, impact, 165–166
  • Complex systems, performance (improvement), 41
  • Conflict resolution, achievement, 202
  • Connectivity-enabled business models, new economy (relationship), 123–126
  • Constraints, theory, 60–64
  • Consumer needs, range, 210
  • Conversations, role, 41
  • Corporate culture, impact, 153
  • Cost
    • accounting, design, 174–175
    • reduction, 74, 169
    • synergy rationale, 74
  • “Cost Accounting--Public Enemy Number One of Productivity” (Goldratt), 175
  • Costco, 145–148, 147f
  • Cost of capital, 5, 134, 139–140
    • businesses, investment, 166
    • earning failure, 98
    • economic returns, 86
    • long-term benchmark, 110
  • Covariance, term (usage), 105
  • Cowen, Tyler, 21, 214, 230
  • Creativity, keys, 69
  • Credit quality, independent variable, 102
  • Crony capitalism, term (usage), 216
  • Crossover, problem, 169, 170f
  • Culture, 28, 44–48, 75–78
  • Culture of Growth, A (Mokyr), 20
  • Cyert, Richard, 10
  • D
  • Daimler-Benz/Chrysler, merger of equals, 132
  • Dalio, Ray, 33–34, 40
  • Danaher Business System (DBS), 76–77
  • Danaher Corporation, 75–77, 159
  • Data, organization, 172
  • Decision making, improvement, 133, 171
  • Deficient asset pricing model, 156
  • Depreciation method, 114
  • Design thinking, 69
  • Dewey, John, 36
  • Diether, Karl, 163
  • Discounted cash flow (DCF), 97f, 157
  • Discount rate, 101–103, 116–120, 130f
  • Disney, streaming service, 187
  • Dissipation, cause, 92
  • Dividend payouts, 111
  • Dodd, Dominic, 53
  • Dot-com bubble, 103
  • Drucker, Peter, 10–11, 233
  • Duggan, William, 69
  • Dynamic capabilities, building, 16
  • E
  • Earnings, adherence, 135
  • Earnings/book ratio, 112–113, 113f
  • Eastman Kodak, bureaucracy, 72
  • Eccles, Robert, 139
  • Economic growth, 11, 16–24
  • Economic return, 111, 138, 141, 169, 175–176
  • Economic value added (EVA), 176–177
  • Education, purpose, 231
  • Effect-Cause-Effect logical tree, construction, 63
  • Efficiency, gains, 26, 106
  • Efficient market hypothesis, 104, 153–157, 167
  • Employees, 46–47, 57, 75
    • compensation, long-term value creation (relationship), 68–69
    • decision making, encouragement, 187
    • knowledge-building proficiency, improvement, 30
    • salaries, increase, 73
    • satisfaction, 128
  • End of Accounting and the Path Forward for Investors and Managers (Lev/Gu), 174
  • “Engineer as an Economist, The” (Towne), 7
  • Enron, 107–109
  • Entrepreneurs, term (usage), 209
  • Environmental, social, and governance (ESG), 24, 154–155, 160
  • Environment, protection/sustainability, 27, 107, 217
  • Equity cost of capital, CAPM basis, 105
  • Erhard, Werner, 45, 64, 234, 235
  • Evolutionary Theory of Economic Change, An (Nelson/Winter), 12
  • Excess return, question, 150
  • Exogenous shock, study, 163
  • Expenses, revenues (matching), 133
  • Experimentation, usefulness, 137
  • F
  • Facebook, platform value, 126
  • Factor zoo, 153–157
  • Fade rates, 85–86, 117–118, 138f
  • Failing business model stage, 86–87
  • Fama, Gene, 155–156
  • Favaro, Ken, 53
  • Feedback, 26, 145, 152, 226
    • absence, 43
    • generation, 69
    • knowledge-building loop component, 40
    • usefulness, 137, 194
  • Felin, Teppo, 40
  • Finance, roots, 103–106
  • Financial Accounting Standards Board (FASB), software development cost ruling, 126
  • Financial crisis (2007-2009), 230
  • Financial leverage, 111, 119–120
  • Financial performance, 162, 166
  • Fink, Larry, 24
  • Firm, pragmatic theory, 3, 7–16, 30–32
    • components, 31f
    • evaluation, 217–221
    • language, effectiveness, 168–177
    • new economy, relationship, 214–222
    • nucleus, 4–6
  • Firms, 71–73
    • analysis, 6, 215
    • assets, value (treatment), 99
    • competitive life cycle, 84–89
    • cost of capital, long-term benchmark, 110
    • earnings/book ratio, simulation, 113, 113f
    • financial performance, decomposition, 162–163
    • future investments (knowledge), stock price (usage), 99–101
    • global industrial firms, aggregate CFROIs, 89f
    • historical studies, 168
    • knowledge building, proficiency, 43, 219
    • life cycle, 32, 100f
    • life-cycle track record, importance, 223–224
    • long-term performance, cause, 30–31
    • low PE firms, investor purchase, 215–216
    • management, 46, 170–172
    • market valuation, understanding, 5, 218–219
    • market value, brands (impact), 129–132
    • operations/management decisions, data organization, 172
    • percentage future, 100f
    • performance, 30–35, 44–48, 153
    • projects, portfolio, 112f
    • purpose, 4, 24–30, 29f
    • purpose-based view, 77–78
    • return on investment (ROI), financial performance metric, 134
    • risk, 31, 81, 82f, 106–110
    • role, understanding, 23
    • stages, 85–86
    • stakeholders, win-win relationships (sustaining), 26–27, 107, 217
    • stock price, co-movement (beta), 5
    • success, 218
    • track record, usefulness, 111
    • transactions cost theory, 8–9
    • types, 200
  • Firth, Chris, 39
  • Fisher, Irving, 84
  • Flatley, Jay, 152
  • Flourishing, importance, 21–22
  • Flow, 61, 175
  • Focusing Capitalism on the Long Term (FCLT), 24
  • “Focus on the core” (management truism), 188
  • Ford, Henry, 16, 29, 55
  • Fortive Corporation, 76–77
  • Forward-looking discount rate, 54–55, 102
  • Forward-looking market-implied discount rate, 101–103
  • Free-market capitalism, 216, 229
  • Free-market economy, trust (importance), 237
  • French, K.R., 155–156
  • Frigo, Mark L., 81–82
  • Future cash flows, 99, 132
  • Future net cash receipts, 120, 175, –176
  • Future of Jobs Report (World Economic Forum), 214
  • G
  • GDP Deflator, usage, 111–112, 136
  • General Motors, Toyota (joint venture), 58–59
  • Geographical diversity, 210
  • George, Bill, 3, 4
  • Gerstner, Lou, 42–43, 196
  • Global industrial firms, aggregate CFROIs, 89f
  • Goal, The (Goldratt), 60, 234
  • Going concern, 136
  • Goldratt, Eli, 60–64, 175, 234
  • Gordon, Robert, 19, 20, 23
  • Grant, Robert, 14
  • Greeven, Mark, 211
  • Grove, Andy, 203
  • Growth, language (improvement), 18–19
  • Gu, Feng, 121, 173
  • Guthart, Gary, 191
  • H
  • Haier Group, 204–209, 205f, 218
  • Hamel, Gary, 53
  • Handbook for New Employees, 203
  • Harrington, Mike, 203
  • Hastings, Reed, 184
  • Hayek, Friedrich, 182
  • Hess, Edward D., 33, 40
  • High-innovation stage, 85
  • Holborn Gray, Hanna, 231
  • Hollis, Nigel, 121–122
  • Horizontal flows, usage, 171
  • “How Competitive Forces Shape Strategy” (Porter), 14
  • Human behavior, 44–48, 64–69
  • Human capital, treatment, 224
  • Human nature, control-theory version, 44
  • Human resources (HR), elevation, 68
  • Hypotheses, usage, 49–50
  • I
  • IBM, restructuring, 196
  • Ideas, usage, 18, 64–65
  • IDEO, 69
  • Illumina, 150–153, 151f, 160
  • Implementation obstacles, overcoming, 57
  • Indigenous innovation, impact, 22–23
  • Industrial firms, 89f, 101f
  • Inflation, 83, 97, 103, 136–137
  • Information limitation, 199
  • Information technology, 19–20, 128–129
  • Innovation, 26, 53, 69–71, 106
    • analysis, 64
    • case study (Amazon), 93–96
    • categorization, 70
    • evolutionary perspective, 12
    • flowchart, 54f
    • impact, 16–24, 31
    • requirement, 224
  • Intangible assets (intangibles), 121, 126–129, 133–142, 223–224
    • benefits, usage, 219
    • fade rates, relationship, 138f
    • importance, increase, 159
    • investment, decision making (improvement), 171
    • management overview, 141
    • value, quantification path, 137f
  • Integrated Reports, usage, 139–142, 174, 223
  • International Accounting Standards Board (IASB), IFRS control, 126
  • International Financial Reporting Standards (IFRS), 126
  • Internet of Things (IoT), exploitation, 193
  • Intuitive Surgical, 27, 188–191, 190f
  • Inventor CEOs, focus, 189
  • Investments, 25, 99, 116, 133
  • Investors, 107, 116–120, 134, 164–165
  • Iverson, Ken, 199, 202
  • J
  • Job classifications, elimination (Toyota proposal), 58
  • Job satisfaction/retention, 31
  • Jobs, Steve, 87, 182
  • Jobs to Be Done, theory (Christensen), 51–52, 160–161
  • John Deere, 191–193, 192f
  • Johnson, Tom, 168
  • Jones, Daniel, 56
  • Jung, Andrea, 150
  • K
  • Kaizen workshops, 57
  • Kanban mechanism, 61
  • Kaplan, Robert, 172
  • Klein, Peter, 8
  • Knowledge, 20, 37, 38f, 40, 119
  • Knowledge building, 30–44, 68, 213, 231
  • Koenderink, Jan, 40
  • Kraft Heinz, stock price drop, 130
  • Krueger, Joachim I., 40
  • Krzus, Michael, 139
  • L
  • Language, 41–42
    • choices, 96
    • effectiveness, 168–177
    • perception, relationship, 169
  • Leadership, 67, 211
  • Lean companies, flow (maximization), 175
  • Lean Thinking, 23, 47–48, 55–60, 68, 70, 220
    • expertise, 74
    • flowchart, 56f
    • sustaining, 77–78
    • waste elimination, comparison, 234
  • Learning, 15, 44, 76–77, 171
  • Learning-and-memory, 69–70
  • Lev, Baruch, 121, 135, 174
  • Life cycle (firms), 32f, 100
  • Life-cycle framework, 86f, 87, 164–168
    • advancement, research methodology, 111–116
    • knowledge building, relationship, 118f
  • Life-cycle guideposts, 182–183
  • Life-cycle performance, 32, 81, 123
    • flowchart, 82f
    • representation, stock prices (usage), 164
  • Life-cycle position, 181
  • Life-cycle reviews, 139–142, 167, 223
  • Life-cycle stages, 85–87, 158, 183f, 191
  • Life-cycle track records, 88, 165–167, 214, 218, 221–224
    • impact, 24
    • improvement, 118–119
    • purpose, 176–177
  • Life-cycle valuation model, 54, 83, 96–98, 97f, 136
    • forecasting process, 117
    • global database, usage, 83, 152
  • Linear business, customer gain, 125
  • Litman, Joel, 81–82
  • Lobbying, cessation, 227–228
  • Logan, Dave, 67
  • Long-term competitive advantage, source, 4–5
  • Long-term cost of capital, 88–89
  • Long-term economic return, 88
  • Long-term fade forecasts, adjustment, 138
  • Long-term forecasts, display, 165
  • Long-term investment, usage, 165
  • Long-term value, 171–172
  • Long-term value creation, 68–69, 133, 142, 223
  • Low PE firms, investor purchase, 215–216
  • M
  • Mackey, John, 24
  • Malloy, Christopher, 163
  • Management, 163–167, 225–228
    • accounting/quantitative methods, 232–233
    • behavior, consideration, 108
    • change adaptation, 193
    • employees, relationship (change), 46
    • improvements, organization, 171
    • investments, 71
    • principles, 134
    • strategic decisions, importance, 13
    • strategy, 141
    • tasks, 183f
    • truisms, 188
    • value creation skill, 223
  • Managerial decisions, improvement (source), 6, 220–221
  • Managerial skill, importance, 84
  • Manufacturing, societal benefits, 29–30
  • March, James, 10
  • Marginal costs, reduction, 125
  • Market
  • Marshall, Alfred, 7
  • Mass customization (Haier strategy), 208
  • Mass Flourishing (Phelps), 21
  • Mature stage, 86
  • McConnell, David, 148
  • McCoy, Bowen H., 3
  • McGovern, George, 225–226
  • McGrath, Rita, 81
  • Medinsky, Vladimir, 185
  • Merger of equals (Daimler-Benz/Chrysler), 132
  • Michelin, management assumptions, 182–183
  • Microeconomic theory, 12
  • Middle class, consumer demands (increase), 210
  • Miller, Merton, 103
  • Modigliani and Miller (M&M), 103
  • Modigliani, Franco, 103
  • Mokyr, Joel, 20, 21, 23
  • Money management, life-cycle framework (application), 164
  • Money managers, buy/hold/sell decisions, 164–165
  • Morning Star Company, 200–201
  • N
  • National Cash Register (NCR) Corporation, 194, 196–198, 221
  • “Nature of the Firm, The” (Coase), 8
  • Negative amortization loans, 229–230
  • Nelson, Richard, 12, 13
  • Neoclassical economics, impact, 8, 124–125
  • Neoclassical growth model, 17–18
  • Net cash receipts, 102, 116f, 117, 120
  • Netflix, 172, 183–188, 186f, 200
  • Net present value (NPV), 72, 73
  • Network connections, platform facilitation, 125
  • New Economy, 15, 71, 123–126, 224
    • firms, 159, 214–222
    • human capital/intangible asset domination, 219–220
    • management, information needs, 167
  • Newell, Gabe, 203
  • New United Motor Manufacturing, Inc. (NUMMI), 58–60
  • Nokia, 90–93, 91f
  • Nokia Siemens Networks (NSN), 92
  • Nonconstraint activities, subordination, 62
  • Nonlinear system complexities, impact, 38–39
  • Norton, David, 172
  • Nucor, 161–162, 199–200, 202–203
  • O
  • Office of Strategic Management, activities coordination, 173
  • Ohno, Tachi, 55, 56
  • Old Economy, 15, 71, 123
    • innovations, 159
    • tangible asset, 86, 124
  • Ongoing improvement, TOC process, 62
  • Ontological/Phenomenological Initiative, 235
  • Ontological/phenomenological model (OPM), 64–69, 65f, 220, 235
  • Operating performance, improvement (source), 5, 219–220
  • Oppenheimer, Franz, 227
  • Organizational (intangible) capital, development, 128
  • Organizational learning, 15
  • Organizational structure, 181, 198–204, 199f
  • Outlays, proposals, 72–73
  • Outperformance, trend, 89
  • P
  • Paranoid optimism, 92
  • Pasteur, Louis, 49
  • Patterson, John H., 196
  • Peloton Interactive, brand (usage), 131–132
  • Penman, Stephen, 105
  • Penrose, Edith, 9, 15
  • Percentage future (%future), 100f, 101f
  • Perception (knowledge-building loop component), 39
  • Perceptual control theory (PCT), 44–45
  • Perfection, pursuit, 57
  • Performance, 65, 67, 70, 134, 235
  • Phelps, Edmund, 21–23, 75
  • Platt, John, 49
  • “Politician's Dream Is a Businessman's Nightmare, A” (McGovern), 226
  • Politics, impact, 224–230
  • Porter, Michael, 14–15, 24
  • Powers, William T., 44
  • Preston, James, 150
  • Price variable, usage, 9
  • Principles of Economics (Marshall), 7–8
  • Principles of Scientific Management (Taylor), 7
  • Process insights, 70
  • Process variables, usage, 171
  • Productivity, 47–48, 162
  • Product prices, decrease, 72
  • Profitability, 32, 127
  • Progress, achievement, 213
  • Progress Studies, 214, 230–238
  • Project ROIs, time series, 111
  • Projects, portfolio, 112f
  • Prosperity, 21–22, 26, 106, 216–217
  • Q
  • Qualitative language, 222
  • QuickBooks, development, 51–52
  • R
  • Rajan, Raghuram G., 213, 216
  • Rales, Steven/Mitchell, 76
  • Randolph, Marc, 184
  • Real asset growth rate
  • Red Bull, launch, 130–131
  • Regression equation, financial leverage (usage), 119–120
  • Reinvestment, importance, 141
  • Reinvestment rates, 111, 175–177
    • deceleration, 86
    • fade, 117, 165
    • long-term fade forecasts, adjustment, 138
    • measurement, 141
  • Relative wealth index
  • Rendanheyi organizational structure, 207
  • Repeal and replace, 226
  • “Report of the Committee on Freedom on Expression” (Holborn Gray), 231
  • Research and development (R&D), 132–133, 141, 174, 211
  • Residual income, usage, 176
  • Resource allocation, 53, 54f, 71–75, 236
  • Resource-based view, focus, 13
  • Resource cost, 61
  • Resources consumed, historical cost, 134
  • Return on investment (ROI), 97, 111, 114, 134, 171
  • Return on net assets (RONA), 88, 114, 166, 169
  • Revenues, expenses (matching), 133
  • Rise and Fall of American Growth (Gordon), 19
  • Risk, 106, 109, 219
  • Romer, Paul, 17–18, 125–126
  • Rometty, Ginni, 229
  • Rose, Dwight C., 84–85
  • Rother, Mike, 58, 75
  • Rufer, Chris, 200–201
  • Ruimin, Zhang, 204, 206–208, 210
  • Rule-makers, 133, 134
  • Rumelt, Richard, 220
  • S
  • Samsung Electronics, quality control problems, 108
  • Scale and Scope (Chandler), 11
  • Scale insights, 70–71
  • Scenario-based thinking, usage, 92
  • Schein, Edgar, 181–182
  • Schultz, Howard, 143, 145
  • Schumpeter, Joseph, 9, 10, 15, 236
  • Schwab, Charles, 26
  • Securities and Exchange Commission (SEC), rules implementation, 136
  • Self-Management, philosophy, 201–202
  • Selim, Omar, 154
  • Selling, general, and administrative (SG&A) expenditures, 129, 133, 137
  • Setup times, order-of-magnitude reductions, 73–74
  • Shareholder returns, 121, 122f, 157–164, 161f
  • Shareholder Value Added (SVA), 193
  • Shareholder value, maximization, 25–26, 224–230
  • Short-term performance, long-term value (balance), 171–172
  • Siilasmaa, Risto, 90, 92
  • Simulations, usage, 167–168
  • Sinegal, James, 146
  • Sleeping money, usage, 73
  • Smart management, focus, 163
  • Smith, Adam, 11, 84
  • Smith, Brad, 28
  • Smith Corona, 194–198
  • Smith Premium Typewriter Company, Corona Typewriter Company (merger), 194
  • Solexa, acquisition, 152
  • Solow, Robert, 17
  • Specialized language, 57
  • Stakeholders, 26–28, 107, 217
  • Standard and Poor's 500 Index, performance, 160, 189
  • Starbucks, 129–130, 143–145, 144f
  • “Statement on the Purpose of a Corporation” (Business Roundtable), 224–225
  • State, The (Oppenheimer), 227
  • Steam (Valve), 203
  • “Stick to the knitting” (management truism), 188
  • Stimulus/response mindset, 45
  • Stock market, 84–85, 115–116, 150–153
  • Stock prices, 5, 99–101, 151f, 164, 219
  • Stock returns, predictability (difficulty), 157
  • STOXX Europe 600 stock index, Nokia performance (contrast), 90
  • Strategy and Structure (Chandler), 11
  • “Strong Inference” (Platt), 49
  • Supply chain software, 122–123
  • Survival, 26, 106, 217
  • Sustainability, 139
  • System constraint, identification, 62
  • System principles, 168–177
  • T
  • Tangible assets, 86, 126
  • Target condition, workplace focus, 58
  • Taylor, Frederick, 7
  • Technological change, 131–132
  • Technology, advancements, 236
  • Theories, usage, 48–49
  • Theory of Constraints (TOC), 42, 61f, 62–68, 70, 174, 220, 234
  • Theory of Jobs to Be Done (Christensen), 51, 160, 161
  • Theory of the Growth of the Firm (Penrose), 9
  • Thinking Processes, 62–64, 67–68
  • Three Laws of Performance, The (Zaffron/Logan), 67
  • Total assets, long-term economic return, 88
  • Towne, Henry R., 7
  • Toyota, 58, 173–174
  • Toyota Production System, 23, 47–48, 55, 61, 75
  • Trading liquidity, independent variable, 102
  • Transactions cost theory, 8–9
  • Transparency, increase, 228
  • True earnings, calculation, 133
  • Trust, importance, 237
  • T-shaped people, value, 203
  • U
  • Uber, efficiency, 126
  • Uchikawa, Susumu, 59
  • Unemployed, hiring, 73
  • Union Carbide, toxic chemical plant explosion, 107, 109
  • Unsystematic risk (idiosyncratic risk), 105
  • U.S. aggregate market-implied investor discount rates, 103f
  • U.S. equities, ownership (decline), 116
  • V
  • Valuation model, 96–98, 110–111
  • Valuation system, 117–118, 218–219
  • Value, 56–57, 74, 170–171
    • creators, impact, 209–211
    • distribution process, 14
    • value-relevant track records, 140–141
  • Value creation, 14, 125, 166, 213, 223–225
    • acquisition strategy, 73–74
    • cause, 92
    • opportunities, investment outlays (direction), 133
    • source, debate, 37
  • Valve, 203–204
  • Vertical silos, 171
  • Visible Hand, The (Chandler), 11
  • Vision, 26, 106, 217
  • Visual perception, 35–36
  • Volatility, 106, 156, 219
  • W
  • Waldron, Hicks, 148
  • Walker, Francis A., 84
  • Walmart, 98, 146, 184
  • Waste elimination, Lean Thinking (comparison), 234
  • Weighted average cost of capital (WACC), 119
  • Wei, Wei, 211
  • Winter, Sidney, 12, 13
  • Win-win partnership, confidence, 47
  • Win-win relationships, sustaining, 26–27, 107, 217
  • Wiremold Company, knowledge-building proficiency, 73–74
  • Womack, James, 56
  • Work, 47, 53–55, 54f
  • Work-in-process inventories, 56
  • Work-in-progress, 141
  • Workplace, value stream organization, 74
  • Worldview, 38–46, 118–119
    • focus, problems, 71–72
    • shaping, 104–105
  • Y
  • Yield-to-maturity, 102
  • Yip, George, 211
  • Z
  • Zaffron, Steve, 46, 67
  • Zero customer distance (Haier strategy), 208
  • Zingales, Luigi, 213, 216
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