We are grateful to many people for their help and support during the writing of this book. In particular, we would like to thank:
Our clients who willingly provided examples of their experiences with 360-degree feedback: Lauren Ashwell, Vince Baglio, Marie-Claire Barker, Deb Capolarello, Jeff Crane, Marianne Gattinella, Hope Greenfield, Gail Howard, Susan Kushnir, Toni La Belle, Janis Lane, Paul Leone, Joelle Marquis, Allan Polak, Hy Pomerance, Pat Rech, Rick Sawyer, Doug Trainor, and Sean Woodroffe.
The practitioners, Kim Cromwell, Laura Daley-Caravella, David DeVries, Marc Kaplan, Penny Nieroth, Marilyn Puder-York, Harold Scharlatt, Sheryl Spanier, Randy White, and Gary Yukl, for their insights in this and our previous edition on how to successfully implement 360 initiatives.
Our professional associates at the Center for Creative Leadership, DDI, Korn/Ferry, Kouzes and Posner, and PDI for their willingness to provide examples of high-quality tools and processes in today’s market.
Our colleagues, Jennifer Forgie, Laurie Mapes, and Darleen DeRosa, for their behind-the-scenes assistance on this project.
The feedback recipients, not cited in the text, who provided us with their perspectives on what 360 feedback meant to them.
Our friends and family members, and especially our spouses, Bonnie Uslianer and Al Keiser, who, once again, provided encouragement and made it easy for us to do the work we love.