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Book Description

Need to put it in writing? Don’t type a word without this crucial resource! Your company’s identity, products, services, and strengths are all represented by its written communications. From business plans and sales presentations to newsletters and e-mail marketing, the way the company comes across on a page or screen can make the difference between big success and big trouble. The AMA Handbook of Business Documents takes the guesswork out of preparing firstclass written pieces of every type. Packed with dozens of sample documents and practical tips, this handy guide is everything you need to create: Proposals • Memos • E-mails • Press releases • Collection letters • Speeches • Technical, research and lab reports • Sales letters • Policies and procedures • Warning letters • Announcements • And much more Suited equally to executives, entrepreneurs, managers, and administrative staff—anyone charged with putting a business’s intentions into words—The AMA Handbook of Business Documents is a versatile, powerful, and indispensable toolbox.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Introduction
  6. Acknowledgments
  7. Sample Business Documents
    1. Abstracts
    2. Acceptance Letter
    3. Acknowledgment Letter
    4. Adjustment Letter
    5. Announcement Letter
    6. Annual Report
    7. Application Letter
    8. Brochures
    9. Business Letter
      1. Business Letter Writing Style
      2. Business Letter Format
    10. Business Plan
    11. Collection Letter
    12. Commendation Letter
    13. Complaint Letter
    14. Cover Letters
    15. Directives
    16. Email
    17. Endorsement Letter
    18. Forms
    19. Fund-Raising Letter
    20. Grant Proposals
    21. Instructions
    22. Introductions
    23. Inquiry Letter
    24. Job Descriptions
    25. Job Offer Letter
    26. Meeting Agenda
    27. Meeting Minutes
      1. Corporate Minutes
      2. Corporate Resolutions
    28. Memorandum
    29. Mission Statements
    30. Newsletters
      1. Newsletter Articles
    31. Notices
    32. Permission Letter
    33. Policies, Rules, or Guidelines
    34. PowerPoint Presentations
      1. Planning a Presentation
    35. Press Releases
    36. Procedures
    37. Progress Reports
    38. Proposals
    39. Questionnaires and Surveys
    40. Reference Letters
    41. Refusal Letter
    42. Reports
      1. Memorandum Report
      2. Letter Report
      3. Short Report
      4. Formal Report
    43. Request Letters
    44. Research Report
    45. Resignation Letter
    46. Résumés
    47. Sales Letters
    48. Seasonal Correspondence
    49. Specifications
    50. Speeches and Oral Presentations
    51. Summaries
    52. Termination of Employment Letter
    53. Training Manual
    54. Trip Report
    55. User Guide
    56. Warning Letter
    57. Web Sites
    58. White Papers