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I. Preparing to Run Getting BTM on the Executive Agenda
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I. Preparing to Run Getting BTM on the Executive Agenda
by Zmud, Trainer, Hoque, Sambamurthy, Wilson
Winning The 3-Legged Race: When Business and Technology Run Together
Copyright
Dedication
Acknowledgments: Authors
Acknowledgments: Contributing Authors
Acknowledgments: Research and Leadership Insights
Preface: Our Journey So Far
Introduction: The Convergence of Business and Technology
The “whole brain”
Working together
Winning the race
I. Preparing to Run Getting BTM on the Executive Agenda
1. What Is BTM?
Companies can move beyond alignment
The role of BTM
BTM has four critical dimensions
Governance & Organization
Managing Technology Investments
Strategy & Planning
Strategic Enterprise Architecture
The BTM Maturity Model measures a firm’s progress
BTM can be implemented in five steps
2. Strategic Positions
Firms engage in two general types of strategic actions
Exploitation: being lean
Exploration: being agile
BTM informs and enables a firm’s strategic investments
Firms can have two types of strategic learning
Business technology investment changes with strategic positioning
Notes
3. Making the Right Investments
Required business capabilities must be identified
Required business capabilities start with strategic positioning
Exploitative capabilities leverage stable platform resources
Explorative capabilities and the dynamic leverage of options
Notes
4. Governance: Who’s in Charge?
Boards face significant challenges in overseeing business technology
Business technology shapes business strategy in four ways
Boards need a process for managing technology decisions
Notes
5. Is Your Organization Ready?
Five principles should guide organization design
Organize to foster coordination between business and technology
Nurture relationship networks for visioning, innovation, and sourcing
Organize to explicitly manage three categories of processes
Develop a modular organizing logic
Develop a strategic sourcing logic
A more sophisticated logic is needed
Notes
II. Leading the Pack Realizing Critical BTM Capabilities
6. Buy, Hold, or Sell?
PPM elevates decision making
PPM plays a strategic role
The anatomy of a portfolio
PPM involves four activities
Notes
7. The Age of Process
How firms develop business agility
Agility introduces new challenges
How process perspectives have evolved
Processes enable real-time business networks
Business networks must be managed
Notes
8. Considering Risk
The nature of risks in technology is broad
The environment for managing project risk is becoming more dynamic
Partnerships increase the risk
Risk mitigation approaches
Notes
9. Measuring Success
How should executives make sense of the business value of business technology?
How are metrics to assess business value derived?
What are the various roles of business technology?
How do we develop the capability to monitor and use business technology?
How can firms increase the value of business technology investment?
Methods, mechanisms, and tactics to measure business technology’s contribution
Getting the payoff
Notes
Conclusion: Peering Into the Future
Notes
Profiles: About the Authors and Contributors
Contributing Authors
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Introduction: The Convergence of Business and Technology
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1. What Is BTM?
Part I. Preparing to Run Getting BTM on the Executive Agenda
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