Part-V

Measurements and Controls

23 Quantitative Techniques in Supply Chain

This chapter covers the scope and role of quantitative techniques in managing supply chain. The different quantitative techniques used in supply chain decision making are also covered. The techniques discussed are: linear programming, modeling, simulation, queuing theory, inventory models, forecasting methods, etc.

24 Supply Chain Risk Management

This chapter starts with the discussion on supply chain vulnerability and types of supply chain risks in general encountered in managing the supply chain. The chapter further includes the risk mitigation strategies, approach to risk mitigation, success factors in risk management and risk management models.

25 Pricing, Costing and Financial Decisions

This chapter covers product pricing decisions, costing techniques and methods and financial metrics in supply chain. The SCM and SCOR model are discussed in the chapter. The effect of supply chain performance on EVA is also covered.

26 Performance Measurement and Controls

In this chapter, the concept of benchmarking and gap analysis are discussed. The performance measurement metrics along with concept of balance scorecard to effectively manage supply chain are also covered here.