Index
A
Accenture
Adaptive challenges, of strategic advocacy
Ambiguity
Amin, K.
Analogies, mapping
Answerthink Corporation
Applegate, L. M.
Automation
B
Balanced Scorecard
Batten, Joe D.
Benchmarks
Best practices
Big Data
Bourgeois, L. J.
BP (case study)
Business knowledge
Business process integration (BPI)
Business process reengineering (BPR)
c
Carr, Nicholas
Case studies
Change management, need for
Charan, Ram
Chesbrough, Henry
Chief executive officers (CEOs)
Chief information officers (CIO)
Chief IT executive
Chief knowledge officers (CKO)
Chief technology officers (CTO)
Cloud computing
Columbia University
Comfort zone, of CIOs
Communication
Compliance, future needs for
Conger, J.
Consequential interoperability
Cost containment
Covance (case study)
Credibility path
Currencies, utilizing
Cushman & Wakefield (case study)
Cuyar, Craig
D
Data analytics
Deasy, Dana
Decision-making, by CIOs
DeLuca, Joel
Developmental action inquiry (DAI) process
Dialogic processes
Driver functions, defined
E
Earl, M. J.
Eisenhardt, K. M.
Empowerment, of workforce
Ethics, effectiveness of CIOs and
Evaluation methods, for IT
Executive Master of Science in Technology Management program (Columbia University)
F
Factors of multiplicity
Fahey, L.
Ferrell, O. C.
Five Pillars of Benefits Realization
Flowing dependencies
G
“Garbage Can” model
Gardiner, Gareth
Gartner Group
Gavitte, G.
Generative challenges, of strategic advocacy
Grey Healthcare Group
H
Hackett Benchworking
Harvard Business Review
“High-velocity environments,”
“How Strategists Really Think” (Gavitte, Rivkin)
Human resources
I
Ilbury, Chantell
Information technology (IT)
Information Technology (Lucas)
Infrastructure management (IM)
Institute for High Performance, Accenture
Intel
IT business integration matrix
“IT Doesn't Matter” (Carr)
IT drivers and supporters
K
Kegan, R.
Knowledge management
Koster, Barbara
Krishnan, M. S.
Kudman, Warren
L
Langer, A. M.
“Language of technology,”
Leadership, without authority
Learning Window
Life cycle concept
Line managers, IT business integration and
Listening, importance of
Lucas, H. C.
M
“Management and Information Technology” (Schein)
Marchand, D. A.
Market, dynamics of
Marketing, future needs for
McFarlan, F. W.
Mediocrity, rejecting
Merck & Co. (case study)
Mezirow, J.
Middle managers
“Mindful use of speech,”
Mobility
Murphy, T.
N
Networks
New Age of Innovation, The (Prahalad, Krishnan)
“New House of Innovation” model
“New meaning perspectives,”
Nicolaides, A.
Nolan, R. L.
Nonaka, I.
O
O'Connor-Vos, Lynn
Open innovation
Organizational acumen
Organizational culture
Organizational structure. See political issues
Organized reflection model
Over Our Heads (Kegan)
Ownership, pride of
P
Passerini, Filippo
Personal development
PEST (Political factors, Economic factors, Social factors, Technological factors) Analysis
Pietersen, Willie
Pillar of Direct Return
Political issues
Prahalad, C. K.
Procter & Gamble (case study)
Profitability, driving
Prudential (case study)
R
Randall, R. M.
Ravell (case study)
“Reimagining Enterprise IT for an Uncertain Future” (Institute for High Performance, Accenture)
Relationship building
Repko, John
Responsive organizational dynamism (ROD)
Restructuring, of work process
Revalidation
Risk pillar
Risk taking, by CIOs
Rivkin, J. W.
S
Sales, future needs for
Sampler, J. L.
Santander v. Citibank
Scalet, Chris
Scenario learning
Schein, E. H.
Schrage, Michael
S-curve
Security
Self-generating organizations, responsive organizational dynamism (ROD) and
“Sense and respond” behaviors
Shared services
“Should CIOs Be Compliance Cops?” (Schrage)
Siemens
Situational analysis, of organization's position
Social capital networks, cultivating
Social media
SRI Consulting Business Technology
Storage management
Storyboarding
Strategic advocacy
Strategic Information Alignment (SIA) framework
Strategic integration
Sunter, Clem
Supporter functions, defined
SWOT (Organizations' Strengths, Weaknesses, Opportunities, Threats) Analysis
Systems management
Szulanski, G.
T
Talent management automation
Technological dynamism
Technology business cycle
Torbert, Bill
“Tough-minded” management
Toys ’R Us
Trust/agreement matrix
U
“Users,” of technology
V
Vince, R.
Virtual offices
W
Watson Wyatt
Wideman, R. Max
Y
Yorks, Lyle