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by Michelle L. Reina, Dennis S. Reina
Rebuilding Trust in the Workplace
Cover Page
Title Page
Copyright Page
Dedicaton
Contents
Preface
Introduction: Betrayal Is Universal
The Betrayal Continuum
The Impact of Betrayal
Betrayal: A Gift and a Teacher
The Three Vantage Points
The Seven Steps for Healing
Step 1: Observe and Acknowledge What Happened
When You Have Been Betrayed
When You Have Betrayed Others
When You Want to Help Others Rebuild Trust
Step 2: Allow Feelings to Surface
Ways to Surface Your Feelings
When You Have Been Betrayed
When You Have Betrayed Others
When You Want to Help Others Rebuild Trust
Step 3: Get and Give Support
Ways to Get Support
When You Have Been Betrayed
When You Have Betrayed Others
When You Want to Help Others Rebuild Trust
Step 5: Take Responsibility
Determine What Part You Own
Take Action
Realize What You Gain
When You Have Been Betrayed
When You Have Betrayed Others
When You Want to Help Others Rebuild Trust
Step 6: Forgive Yourself and Others
Forgive Yourself
Forgive Others
When You Have Been Betrayed
When You Have Betrayed Others
When You Want to Help Others Rebuild Trust
Step 7: Let Go And Move On
Accept What Is So
How You Know When You Are Ready to Move On
Moving On Is Choosing to Act Differently
Integrate and Celebrate
When You Have Been Betrayed
When You Have Betrayed Others
When You Want to Help Others Rebuild Trust
Conclusion: Renewing Confidence, Commitment, and Energy
The Healing Journey
The Outcome: Confidence, Commitment, and Energy
Transforming Others’ Lives: Helping Rebuild Trust
Notes
Acknowledgments
Index
About the Authors
Working with the Authors
Trust Building® Resources
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Rebuilding Trust in the Workplace
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Copyright Page
R
EBUILDING
T
RUST
IN THE
W
ORKPLACE
Seven Steps to
Renew Confidence,
Commitment, and Energy
Dennis Reina and Michelle Reina
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