Contents

INTRODUCTION

CHAPTER 1: THE BUSINESS OF PROJECT MANAGEMENT

Defining Projects

The Triple Constraints of Project Management

Moving Through a Project Life Cycle

Exploring the Project Management Life Cycle

Linking Quality to Profit

The Possibility of Very Profitable Projects

CHAPTER 2: INITIATING A PROJECT

Defining the Project Purpose

Considering the Internal Costs of Project Initiation

Evaluating and Selecting Projects

Completing Projects for Others

Managing Projects for Customers

Creating a Project Statement of Work

How Procurement Works

Choosing a Contract Type

CHAPTER 3: PLANNING A PROFITABLE PROJECT

Gathering the Project Requirements

Creating the Project Scope Statement

Developing the Work Breakdown Structure

Producing the Project Activity List

Selecting Your Project Management Software

Building a Project Management Plan

CHAPTER 4: MANAGING PROJECT COSTS

Building a Cost Management Framework

Creating Project Cost Estimates

Creating a Chart of Accounts

Utilizing Estimating Methods

Spending the Project Budget

Controlling Project Costs

Examining the Cost of Quality

CHAPTER 5: SCHEDULING PROJECT WORK

Linking Schedule, Costs, and Scope

Creating the Project Schedule

Sequencing Activities

Developing the Schedule

Compressing the Schedule

Controlling the Schedule

CHAPTER 6: CONTROLLING THE PROJECT

Protecting the Project Scope from Changes

Controlling Costs

Managing the Schedule

Creating a Project Change Control System

Controlling Project Quality

CHAPTER 7: MANAGING PROJECT RISK

Exploring Risk and Reward

Identifying and Documenting Project Risk

Analyzing Risk Events

Creating Risk Responses

Monitoring and Controlling Project Risks

CHAPTER 8: COMMUNICATING WITH PROJECT STAKEHOLDERS

Identifying Project Stakeholders

Analyzing Stakeholders

Establishing a Communications Management Plan

Tracking and Reporting Project Performance

Conferring with Stakeholders

CHAPTER 9: MANAGING PROJECT WORKFLOW

Exploring Your Project Work

Identifying the Phases of the Project

Identifying and Managing Cost-Laden Project Phases

Managing the Project Team

Coordinating Efforts

CHAPTER 10: CLOSING A PROJECT

Completing Scope Verification

Managing Project Claims

Closing Project Procurements

Officially Closing the Project

Rewarding the Project Team

Managing Invoices and Project Payments

INDEX

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