Contents
Chapter 1: The Seven Aspects of Speaking
Chapter 2: Gathering Information and Materials
What Visual Aids Will You Use during Your Presentation? Will You Use Any Visual Aids?
Where Will You Stand during Your Presentation?
Presentation Preparation as a Process
Using Videos and Music during Your Presentation
Chapter 3: The Structure of a Presentation
Monroe’s Motivated Sequence—Special Format for Sales Presentations
The Dozen Deadly Dangers—Reasons for Poor Presentations
Performance Orientation versus Conversational Mode
Chapter 7: How to Handle Questions
The Five-Step Process for Answering Regular (Nondifficult) Questions
Dealing with Difficult or Hostile Questions
Chapter 8: The Effective Speech