Citrix NetScaler Insight Center logs a lot of information by default in the log files on the appliances. These can be very useful to determine issues with connection or information.
Note
Citrix has some very good and useful troubleshooting tips available. These troubleshooting tips can be found here: http://docs.citrix.com/en-us/netscaler-insight/11-0/ni-troubleshoot-tips-ref.html.
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