Appendix 2

Managing people – as seen in art and culture

The importance of work, employment and the management of people can readily be seen in popular culture in a variety of art and music as well as documentaries, television series and programmes, ‘docu-soaps’, ‘docu-dramas’, films and books. These forms indicate the historical and contemporary importance of employment issues, in various fashions, guises and ways. Those with a particular Asian aspect are highlighted with an asterisk (*).

Art

This includes the post-1930s paintings of the Soviet Union’s Socialist Realism era, with its art depicting themes of hard work and productivity. These include works such as In The Fields, Aeroplanes Overhead (1954) by Sergie and Aleksei Tkachev; several by Viktor Popv, such as Electricians (1958), Building Bratsk Hydroelectric Power Station (1960–61), Midday (1961); Nikolai Bashakov, such as The Metro Builders (1967); and Feodo Baranovsky, who painted workers in agriculture and construction.

Music

Employment, work and related issues appear in popular music. This can be heard in songs from artists ranging from folk musicians, Woody Guthrie and Pete Seeger, to Merle Haggard, Steve Earle, Billy Bragg and Bruce Springsteen, amongst very many others.

Documentaries

The Money Programme (from 1966, BBC2)

The Family (1974)

The Life and Times of Rosie the Riveter (1981) Documentary on women working in American industry during the Second World War.

Final Offer (1984, Toronto) UAW twists and turns to negotiate with both UAW International and GM.

Collision Course (mid-1980s, USA) The rescue and ultimate collapse of Eastern Airlines following deregulation, unitarism and workers’ participation.

* Manufacturing Miracles (late 1980s) Post-war story of Japan’s Mazda, women workers, company unions, quality circles, pay.

Roger and Me (1989, with Michael Moore) The life and times of GM in Flint, Michigan; political documentary, insightful and funny.

Trouble at the Top (1990s)

Blood on the Carpet (1990s)

Working Lunch (1994)

The Factory (1995, C4) Work and life in Robinson Willey, a Liverpool gas fire factory.

People’s Century (1995, BBC), episode ‘On the Line (1924)’ The development and impacts of the assembly line and mass production (cars, radios, biscuits) and countries (US, UK, France, Italy, Germany).

The House (1996, BBC) Covent Garden, especially with regard to negotiations on agreements.

Red Base One Four (1996, C4) Attempts by the London Ambulance Service to introduce new technology and change working practices.

The Ship (1996, C4) Management, work and employment relations at Swan Hunter shipyard in the North East of England.

When Rover Met BMW (1996, BBC) The area of recruitment and induction is especially interesting.

Hotel (1997, BBC1) The Adelphi Hotel in Liverpool, employment and management.

Airport (1999, BBC1) Behind the scenes at Heathrow airport.

Airline (1999, ITV) The workings of the easyJet airline at Luton.

Back to the Floor (1999–2001, BBC2) A series of job swaps within different sectors (e.g. rail, Gardner Merchant, Sainsbury’s, Wedgwood, hotels).

Troubleshooter (2000, BBC2) Sir John Harvey-Jones returns to earlier businesses.

*Bubble Trouble (2000, BBC2) Episode on Japanese management and changes in Japan, US and the UK (e.g. Toshiba, Matsushita, Nissan).

*Behind the Label: Garment Workers on US Saipan (2001) Demonstrates the exploitation of workers producing top-brand goods.

Startup.Com (2001) Charting the rise and fall of an online firm and workforce.

The Secret Life of the Office (2002, BBC2) Work at the Holiday Autos call centre under the close direction of the boss.

Boss Swap (2004, C4) The manager of a carrier-bag business switches with the boss of an advertising agency.

Strike: When Britain Went to War (2004, C4) The social and economic climate of the UK in the early 1980s, the lead up to and the strike itself.

The Miner’s Strike (2004, BBC2) Partly dramatised account focusing on the experiences of those living near Hatfield Main Colliery, Yorkshire.

I’ll Show Them Who’s Boss (2005, BBC2) Gerry Robinson gives advice to family firms.

*China Blue (2006) Made in secret on the reality of clothing production in China.

*Brits Get Rich in China (2007, Ch4) Follows three British entrepreneurs as they open businesses in China despite the financial risks involved.

Phone Rage (2008, C4) Tensions in call centres and practices at First Direct, Leeds.

What Britain Earns (2008, C4) A look at earnings and whether they reflect the job’s real worth to society.

Gerry’s Big Decision (2009, BBC2) Three-part series with Gerry Robinson helping struggling businesses during the economic crisis (e.g. micro breweries, a chair manufacturer, a pie and pastry firm, hotel and department store chains).

Undercover Boss (2009 and 2010, C4) Executives go undercover in a range of jobs to see what needs fixing, e.g. comparing Park Resorts caravan holiday company sites, Clugson construction and maintenance, Best Western Hotels, Harry Ramsden’s fish shop chain, the Jockey Club, Tower Hamlets council, Vividor recycling and waste management, the Crown Worldwide Group international relocation company, and their labour issues, including minimum wages, working conditions and redundancies.

I’m Running Sainsbury’s (2009, C4) Four-part series on employee suggestions and ideas, ‘The Big Pitch’, offering new fast-track management training scheme for shopfloor workers.

The Trouble with Working Women (2009, BBC2) Two-part series exploring attitudes to women in the workplace, especially towards success and rewards.

Can Gerry Robinson Fix Dementia Care Homes (2009, BBC2) Two-part series on attempts to turn around privately-run care homes with problems of culture, specialist training and staff.

Dispatches (2009, C4) ‘Britain’s Bankers’ episode; looks at complex rewards for failure.

Capitalism: A Love Story (2009) with Michael Moore. Explores the history of corporate America and impacts on lives.

Inside John Lewis f2010, BBC2) Three-part series on the Partnership, covering performance, sales and control.

The September Issue (2010, C4) Behind the scenes following US Vogue editor, meetings and conflicts.

Rhod Gilbert’s Work Experience (2010, BBC2) Four-part series as the comedian tries different jobs, including refuse collector, hairdresser and soldier.

‘Reality’ shows

The Apprentice (from 2004, BBC2) US-derived version dishing out advice.

In Good Company (2005, ITV) Business figures sent to help smaller companies.

Risking it All (2005, C4) The struggles of a family who give up their jobs to run a guesthouse.

Dragon’s Den (from 2007, ITV) Japanese-derived show involving aspiring entrepreneurs.

Tycoon (2007, ITV)

* Blood, Sweat and Tears (2009, BBC3) Young Britons learn about world fast-food production (e.g. from a tuna factory in Manos) and Indonesian labour conditions.

There are also several restaurant-themed shows that have work-related issues.

Comedies

The Fall and Rise of Reginald Perrin; The Return of Reginald Perrin, The Better World of Reginald Perrin (1976–79) Parody of office life.

The Office (2001 and 2002, BBC2) Mock ‘fly-on-the-wall’ documentary at a paper materials company, US and French version.

The Richard Taylor Interviews (2003, C4) Spoof recruitment for jobs, including consultants, security, bar managers, cabin crew and event organisers.

The Armstrongs (2004 and 2006, BBC2) Full of management speak; set in U-Fit, Coventry’s third largest double-glazing firm.

*Mumbai Calling (2007 and 2009, ITV) Sitcom with a British Indian accountant sent to turn around his boss’s newly acquired Mumbai call centre.

HR: An Appraisal (2007, BBC4) Assessment in advance of appraisal and listening to recorded client conversations.

Television dramas

The Lump (1967, BBC) Building industry working conditions; the sacking of a whistle blower on a unionised site.

Leeds United (1974, BBC) 1970 Leeds clothing workers strike, union issues and attacks on employers and union leadership that sold out.

Days of Hope (1975, BBC) Mini-series using labour history (First World War to the General Strike) to reflect on contemporary government.

Bill Brand (1976, Thames TV) New Labour MP interested in workers’ control, nationalisation and power to the people at the lower level.

Play for Today ‘The Spongers’ (1978, BBC) How welfare cuts affected daily lives.

Boys from the Blackstuff (1982, BBC) Backdrop of work and increasing unemployment in Thatcher’s Britain.

Our Friends in the North (1996, BBC) Covers the period 1964–94 and includes corruption in the Labour movement.

The Scar (1997) (with Charlie Hardwick) Drama of working-class life in the decimated Durham mining community in England.

Dockers (1999) Jimmy McGovern. Co-written by 14 of the participants in the Liverpool docks dispute.

The Navigators (2001) Ken Loach. The effects of rail privatisation on group of track workers; management and contractors in 1995.

The Battle of Orgreave (2002) Mike Figgis. A re-creation, with many veterans, of a pivotal coking plant conflict during the 1984 miners’ strike.

Hearts of Gold (2000, BBC1) Based on Catrin Collier’s novel, set in 1930s Wales; includes politics, feminism, unions, strike breaking.

Trouble at the Top (2003, BBC2) Latest run in the series of a range of sectors and industries.

Clocking Off (2003, BBC1) Latest run in the series set in a factory.

North and South (2004, BBC1) Based on Elizabeth Gaskell’s book, in several parts; includes working life and conditions and strikes.

*Still Life (2006) Dramatisation of the social tragedy caused by the Three Gorges dam project in China.

*Wu Yung (2007) Culture and consumerism in the Chinese clothing industry.

Sex, The City and Me (2007, BBC2) Real-life experiences used to show a high-flying investment banker sidelined following maternity leave.

*Japan, A Story of Love and Hate (2008, C4) Middle-aged, down on luck, part-time worker scraping by; showing a rigid work discipline.

The Last Days of Lehman Brothers (2009, BBC2) Inspired by the events of 2008 when one of the US’s largest investment banks failed.

Monday, Monday (2009, ITV) Drama series following employees, especially in HR, at the head office of a recently relocated supermarket chain.

Films

Labour’s Reward (1925)

The Passaic Textile Strike (1925)

Metropolis (1927) with Birgitte Helm

1920s vision of city and work conditions in 2000.

A Nous La Liberte (Give Us Our Liberty) (1932)

Satire of the assembly line in a gramophone factory: tyrannical managers, timid workers.

Black Fury (1936) with Paul Muni (originally banned in several US States)

Pennsylvanian miner forms a breakaway union, taking on owners and strikebreakers.

Modern Times (1936) with Charlie Chaplin

Classic; light-hearted view of Taylorism.

Stand-In (1937) with Leslie Howard

Efficiency expert and accountant sent to assess failing Hollywood studio.

The Stars Look Down (1939) with Michael Redgrave

Working-class life; the son of a Welsh coalminer uses his education to fight dangerous working conditions.

How Green Was My Valley (1941) with Walter Pidgeon

Welsh mining family, community and work at the turn of the nineteenth century; labour dispute and challenge owners.

The Devil and Miss Jones (1941) with Jean Arthur, Charles Coburn

Store owner, sensing union unrest, goes undercover on the shopfloor to uncover union activists.

Millions Like Us (1943) with Patricia Roc

*The Most Beautiful (1944) directed by Akira Kurosawa

A group of women in a wartime factory producing lenses for Japanese planes.

Fame is the Spur (1947) with Michael Redgrave (adapted from the novel, inspired by Labour Prime Minister, Ramsay Macdonald)

Labour politician’s story; socialist values eroded by seductive powers of establishment from the 1870s to the 1930s, with strikes, hunger marches, depression.

Cheaper by the Dozen (1950) with Clifton Webb, Myrna Loy

Efficiency expert tries to run his house along time-and-motion principles

Chance of a Lifetime (1950) with Basil Radford, Kenneth More

Workers in agricultural machinery factory set up a co-operative, until a currency crisis destroys credit.

The Man in the White Suit (1951) with Alec Guinness

Connivance of management and unions to perpetuate inefficiencies and halt technology.

On the Waterfront (1954) with Marlon Brando

Union corruption on New York’s docks in the 1940s with ‘D&D’ (deaf and dumb) code of longshoremen.

Hell Drivers (1957) with Stanley Baker

Driver rebels against employer practices and dangerous schedules in the world of trucking.

*Windom’s Way (1957)1 with Peter Finch (written by Jill Craigie)

Dispute between workers and plantation owners in Malaysia in the context of political conflicts between villages, government and communist rebels.

Cairo Station (1958) with Youssef Chahine

Lives of labourers and achieving unionisation during change in Egypt.

*The Hidden Fortress (1958) directed by Akira Kurosawa.

A son’s efforts to destroy the corporation that drove his father to suicide.

I’m All Right Jack (1959) with Peter Sellers

Classic satire on unions, the closed shop and management practice in post-war British employment.

The Angry Silence (1960) with Richard Attenborough

A worker defies a strike call in a Midlands factory, becoming a ‘blackleg’ and ‘sent to Coventry’.

The Apartment (1960) with Jack Lemmon

New York insurance clerk’s (‘Desk Number 861’) relations with bosses; ideas of the Orwellian workplace.

The Battle of the Sexes (1960) with Peter Sellers

A long-serving accountant in an Edinburgh tweed-making firm clashes with US consultant/efficiency expert.

Saturday Night and Sunday Morning (1961) with Albert Finney

Nottingham engineering factory worker; alienation and pay systems (piecework).

Flame in the Streets (1961) with John Mills, Sylvia Sims

An early attempt at dealing with racism and the aspirations of immigrants in Britain via standing as a trade union shop steward.

Memories of Underdevelopment (1968)

Critique of Castro’s Cuba.

The Molly Maguires (1970) with Sean Connery

Factual; Catholic miners fight Protestant employers over working conditions in nineteenth century Pennsylvania.

*Company Limited (1971)

A satire on Western capitalism’s effects on India as a sales manager saves the factory by creating a labour dispute.

*Manthan (1976) with Naseerudin Shah

Sharp political satire of Gujurati dairy co-op workers’ clash with middlemen exploiting villagers.

Harlan County, USA (1976)

Industrial conflict

Blue Collar (1978) with Richard Pryor, Harvey Keitel

Oppressive US factory jobs; car workers exploited by their own union.

Norma Rae (1979) with Sally Field

US textile worker turns union activist.

Used Cars (1980) with Kurt Russell

A satire on the US way of doing business with a car salesman drawn into an all-out trade war with a rival.

All Night Long (1981) with Gene Hackman

The frustration of demotion from the company’s HQ to night manager at a 24-hour drugstore in the US.

Kentucky Woman (1983) with Cheryl Ladd

Discrimination; the role of laws in the US as a woman fights to be accepted as a coal miner.

Silkwood (1983) with Meryl Streep

The true story of a worker campaigning against a US nuclear plant; includes trade unions and union decertification.

Congratulatory Speech (Shukuji) (mid-1980s) with R. Saotome

A satirical film of a ‘salaryman’s’ supreme dedication when asked to give a speech at the wedding of the VP’s son.

The Killing Floor (1984) with Damien Leake

Narrative of struggle of trade unionism birth in slaughter and packing houses in First World War Chicago.

Brazil (1985) with Jonathan Pryce

Satirical and blackly comic look at bureaucracy.

Door to Door (1985) with Arliss Howard and Ron Leibman

Vacuum cleaner salesmen (honest and con man) team up to hustle people out of money.

Wall Street (1986) with Michael Douglas and Charlie Sheen

Ruthless mergers and acquisitions.

*Gung Ho (1986) with Michael Keaton

Classic; xenophobic view of work and employee relations in a Japanese car plant in a US town.

Matewan (1987) with Chris Cooper

Labour, ethnic and racial troubles; violent clashes with striking miners in 1920s Virginia.

The Secret of My Success (1987) with Michael J. Fox

Mailroom worker in large US corporation establishes second identity as a wheeler-dealer company executive.

Tin Men (1987) with Richard Dreyfuss and Danny De Vito

Classic; rivalry between unscrupulous aluminum siding salesmen in Baltimore in 1963.

Tucker – The Man and his Dream (1988) with Jeff Bridges

A car designer battles to manufacture his revolutionary new automobile in post-war America.

Big Business (1988) with Bette Midler and Lily Tomlin

Set of twins mismatched at birth meet again later on opposing sides of a property development battle.

Prejudice (1989) with Grace Parr

Discrimination; impact of legislation in Australia; gender in newspapers; ethnicity in health care.

The Big Man (1990) with Liam Neeson

Set in post-miners’ strike Scottish town ravaged by unemployment, with an out-of-work miner forced to turn to illegal bare-knuckle boxing.

Spotswood (1991) with Anthony Hopkins

Efficiency expert examines work practices in a Melbourne shoe factory.

Hoffa (1992) with Jack Nicolson

History of (in)famous leader of the US Teamsters union.

Glengarry Glen Ross (1992) with Al Pacino and Jack Lemmon

Classic; view of work, teams and motivation via a day in the life of US real-estate salesmen.

Teamster Boss: The Jackie Presser Story (1992) with Brian Dennehy

One of US’s political power brokers using bribery, blackmail and murder to achieve ambitions.

Of Mice and Men (1992) with John Malkovich

Steinbeck’s tale of itinerant labour working the fields of California during the Depression.

Barbarians at the Gate (1993) with James Gardner

Power struggles in takeover bid against American conglomerate, Nabisco, in 1983.

Germinal (1993) with Gerard Depardieu

Help for oppressed miners, depicting a hellish coalmine at the centre of this tale of industrial exploitation.

Philadelphia (1993) with Tom Hanks

An organisation dealing with AIDS in the workplace.

*Rising Sun (1993) with Sean Connery and Wesley Snipes

The investigation of a death and nuances of Japanese etiquette at a conglomerate in the US.

Patent Pending (1994) directed by Meera

Dewan A study of the exploitation of small farmers in India by an MNC.

Disclosure (1994) with Michael Douglas and Demi Moore

Office politics and sexual harassment in the workplace, set in a hi-tech Seattle company.

The Scar (1996) with Charlie Hardwick and Bill Speed

A former miners’ union activist forms an unlikely relationship with the manager of a Durham coalmine.

Brassed Off (1996) with Tara Fitzgerald

Local communities set against the backdrop of the UK miners’ conflict and pit closures.

Daens (1996) with Jan Decleir

A priest tries to improve working conditions in a nineteenth century Belgian textiles industry.

Hostile Advance: The Kerry Ellison Story (1996) with Rene Sofer

True story of sexual harassment in the US workplace and a court case to stop the advances of a fellow employee.

Mother Trucker – The Diana Kilmury Story (1996) with Barbara Williams

Truck-driver pursuing long-term disability benefits after an accident discovers that the union is in the hands of the mafia in the US.

The Full Monty (1997) with Robert Carlyle

Changes in workforce gender composition and unemployment in the Sheffield steel industry.

Ivory Tower (1997) with Patrick Van Horn and Kari Wuhrer

Big-business politics as corporate marketing director has integrity tested on joining a hi-tech computer firm.

Among Giants (1998) with Pete Postlethwaite

Camaraderie among a gang of Northern England cash-in-hand workers painting electricity pylons.

Office Space (1999) with Ron Livingstone

The tedium of corporate office life and the tedious routines of work, with redundancies in a computing company.

Pushing Tin (1999) with John Cusack

Rivalry and a new recruit unsettle a close-knit team of New York air-traffic controllers.

The Insider (1999) with Russell Crowe and Al Pacino

A whistle-blower in a tobacco company exposes scandalous practices.

Ressources Humaines (Human Resource) (2000) with mainly nonprofessional cast, real workers and bosses

Management trainee scheme at a French factory where the father was a worker; protest over firings, 35-hour working week.

Billy Elliot (2000) with Julie Walters and Jamie Bell

Set against the backdrop of the 1984 miners’ strike.

Bread and Roses (2000) with Pilar Padilla

Illegal immigrant office cleaners, some from Mexico, in Los Angeles take collective action to secure benefits, better pay and the right to join a union.

Boiler Room (2000) with Giovanni Ribisi

The dreams of easy money of US salesmen (brokers selling worthless stock) are just as deluded as the people they fleece.

Antitrust (2001) with Ryan Phillippe

Set in Silicon Valley as software designer discovers a sinister secret behind the employer’s ambition.

The Closet (2001) with Daniel Auteuil and Gerard Depardieu

Office politics and PC pieties when accountant whose job is under threat pretends to be gay in the hope that the boss will not want to appear to be discriminatory.

L’Emploi du Temps (Time Out) (2001) with Aurelien Recoing and Karin Viard

A French consultant does not tell his family he has lost his job; covers work and the vacancy it fills in people’s lives.

Dirty Pretty Things (2002) with Chiwetel Ejiofor and Audrey Tautou

Behind the scenes of a smart London hotel and migrant workers who prop up the economic structure.

Night Shift (2002) with Gerald Laroche and Marc Barbe

Tensions in the workplace in a French provincial bottle factory and the atmosphere of modern factory routines.

The First $20 Million is Always the Hardest (2002) with Adam Garcia

Satirical and light-hearted take on the US dotcom boom as a top marketing man quits his job and teams up with software geeks to create a revolutionary new PC.

The Battle of Mary Kay (2002) with Shirley MacLaine

US cosmetic make-up company rivals with different views on worker motivation.

*Blind Shaft (2003)

Unregulated working practices flourishing in modern China via a tale of a scam at an independent coal mine.

Life and Debt (2003) by Stephanie Black

An account of the costs of globalisation, IMF and ‘free’ trade using the example of the Jamaican economy.

Bartleby (2004) (modern dramatisation of Herman Melville’s story)

An enigmatic clerk achieves existential autonomy by doing only the work he feels like doing in a grim office.

The Corporation (2004)

History of the US corporation, obsessed by profit, devoid of social responsibility, and exploiting.

*Lost in Translation (2004) with Bill Murray and Scarlett Johansson

Colliding cultures when a US movie actor shoots a whisky commercial in Tokyo.

Mondays in the Sun (2005) with Javier Bardem

Shipbuilding job losses and the demoralising effects of unemployment (i.e. hiding true age from interview panels).

The Take (2005)

An account of how Argentinean workers responded to the 1990s economic crisis by forming co-operatives.

In Good Company (2005) with Dennis Quaid

Modern corporate capitalism; concerns a middle-aged head of sales at a US magazine that has been taken over by a large corporation with a new, young whiz kid who comes to downsize, cut jobs and boost profits.

*Blind Mountain (2005) Shows the abandonment of free health care and education in China.

*Blind Mountain (2005)

Shows the abandonment of free health care and education in China.

On a Clear Day (2005) with Peter Mullen

Shows a bleak future after being laid off after three decades in a Glasgow shipyard.

The Aviator (2005) with Leonardo de Caprio

Presents Howard Hughes as an old-style businessman who is fanatically reluctant to delegate.

Wal-Mart: The High Price of Low Cost (2006)

The company’s rise and its practices, such as pay that is so low that full-time employees are on welfare, hours of unpaid overtime demanded, illegal workers locked in every night.

Enron: The Smartest Guys in the Room (2006)

North Country (2006) with Charlize Theron

A true story of a female iron miner fighting harassment in the workplace in a pioneering lawsuit – the first ever class action for sexual harassment.

True North (2006) with Peter Mullen

Tension among Scottish trawler crew smuggling Chinese immigrants into the UK from Belgium.

The Armstrongs: The Movie (2006)

A compilation of the best of the documentary following the trials and tribulations of husband-and-wife double-glazing entrepreneurs.

*7 Islands and a Metro (2006)

Life in Mumbai and tensions between different communities.

Employee of the Month (2006) with Dane Cook

Comedy about rivalry for the monthly award given to conscientious workers at a Wal-Mart-type store.

Fast Food Nation (2006) with Greg Kinnear

Working conditions in fast food suppliers and outlets; Mexican illegal workers in the US.

Ghosts (2007) acted by non-professionals

The drowning of 23 illegal Chinese cockle-pickers in Morecambe Bay in 2004, with examples of other low-paid jobs such as meat-packing, onion and fruit-picking, and gang masters.

The Pursuit of Happiness (2007) with Will Smith

The story of a homeless and almost penniless salesman whose ambition was a job on the trading floor of Dean Witter, the stockbroking firm, open to a 20-strong group of unpaid interns, only one of whom wins a trading job.

A Comedy of Power (2007) with Isabelle Huppert

An investigation of business corruption based on a disguised version of the Elf Aquitaine 1990s scandal in France.

The Heartbeat Detector (2008) with Mathieu Amalric

A corporate psychiatrist is hired to spy on the boss by a rival; the idea of ‘human resources’ and department treating humans as economic units.

*Tokyo Sonata (2008) with Teruyuki Kagawa

A salaryman loses his job but keeps his unemployment from his family.

Novels

Mary Barton, Elizabeth Gaskell (1848)

An account of the starving ‘wage slaves’ in 1840s Manchester.

North and South, Elizabeth Gaskell (1854)

An industrial novel that includes the reciprocal responsibilities of employers and employees.

The Jungle, Upton Sinclair (1906, Penguin)

An exposure of working conditions in the Chicago meat-packing industry, and the low-skilled and disadvantaged workers. It made such an impact that new legislation was introduced to reform food production.

The Financier, Theodore Dreiser (1912)

Set in the late nineteenth century, it recounts how power and wealth were achieved.

The Brass Check, Upton Sinclair (1919)

First use of the phrase ‘white collar worker’, describing the ‘petty underlings of the business world, … the poor office clerks … who, because they are allowed to wear a white collar, regard themselves as members of the capitalist class’. The author understood the appeal of the office to people whose boiler-suited fathers had known nothing other than dirty factory work.

Babbitt, Sinclair Lewis (1922)

A satirical portrait of ‘efficiency’ and business in a medium-sized city.

Brave New World, Aldous Huxley (1932, Penguin)

The portrayal of a brutal, standardised, emotionless society dominated by mass production.

The Big Money, John Dos Passos (1937)

The pursuit of the ‘American Dream’; the dehumanising effects on workers in the age of mechanisation, ‘efficiency’, mass production and assembly lines.

Point Of No Return, John P. Marquand (1949)

The turbulent inner life of a banker searching for identity in his chosen profession.

The Ragged Trousered Philanthropists, Robert Tressell (1955, Lawrence and Wishart)

Classic novel of working conditions in the nineteenth century; important to the labour movement.

The Man in the Gray Flannel Suit, Sloan Wilson (1955)

Executives ready to bury emotions and values in the name of corporate uniformity.

Last Exit To Brooklyn, Hubert Selby, Jnr. (1957, Paladin)

Highlights the often brutal nature of early post-war US labour relations.

Office Politics, Wilfred Sheed (1968)

A novel about inter-personal conflicts in a publishing house.

Smallcreep’s Day, Peter Currell-Brown (1977, Picador)

Alienation and frustration on the shopfloor.

The Fall and Rise of Reginald Perrin, David Nobbs (1977, Penguin)

Includes a portrayal of the tedium of organisational life and parody of the self-important boss.

Survivors of Steel City: A Portrait of Sheffield, Geoffrey Beattie (1986, Chatto & Windus)

An anthropological account of people in Sheffield after the decline of the steel industry.

Nice Work, David Lodge (1989, Penguin)

Compares industrial and academic worlds.

Something Happened, Joseph Heller (1989, Dell)

Black comedy about corporate culture and executives in an office.

Rivethead: Tales From The Assembly Line, Ben Hamper (1986–1992, Fourth Estate)

A fascinating record of working life by an assembly worker in a GM plant.

The Road to Nab End (formerly Billy Boy), William Woodruff (1993, Ryburn Press/Little, Brown)

Childhood in the Lancashire cotton town of Blackburn in the 1920s.

Human Resources: A Business Novel, Floyd Kemske (1996, Nicholas Brealey Publishers)

HR manager and ‘strange’ turn-around specialist; differences on company reorganisation.

Fictions of Business: Insights on Management from Great Literature, Robert A. Brawer (1998, Wiley)

Insights into the various human problems of management indicated in novels and plays.

You Look Nice Today, Stanley Bing (2003, Bloomsbury)

HR manager in a multinational conglomerate in Chicago involves a clinically insane temporary secretary who brings a sexual harassment claim. It illustrates how the office provides comfort, laughter, reassurance, and even drinks and food, and how unsettling it is to be sacked by a blue-chip employer.

Vodka, Boris Starling (2004, HarperCollins)

Set against the backdrop of the hasty and symbolic privatisation of a fictional Moscow vodka factory after the collapse of the Soviet Union. Depicts the way in which factory bosses reared in the planned economy turned into ruthless market-minded owner-managers and what their colleagues and workers thought. Also involves organised crime, which turns out to have been running the factory for years with the tacit consent of the authorities; the overlap between business, government and gangsterdom in Russia’s move to capitalism.

Bonjour Paresse (Hello Laziness: The Art and Importance of Doing the Least Possible in the Workplace) Corinne Maier (2004, Editions Michalon)

French corporate life and how to work less hard, by a part-time economist and manager at state-owned Electricité de France. This challenges managers with a damning portrayal of the futility of work and the absurdity of organisational life.

Martin Lukes: Who Moved my Blackberry?, Lucy Kellaway (2005, Viking)

A satirical take on corporate culture born from the author’s FT column documenting the travails of Chief Personal Ethics Champion at a-b global (UK) – self-aggrandising, cliché-sprouting Martin Lukes.

*Death of a Salaryman, Fiona Campbell (2007, Chatto & Windus)

Centres on a salaryman at a Japanese TV network whose life is thrown into disarray when he is fired on his 40th birthday.

London and the South East, David Szalay (2007, Jonathan Cape)

The failure of a telesales person working for a London publisher selling advertising space in publications who ends up stacking shelves at a supermarket.

Then We Came to the End, Joshua Ferris (2007)

A study of boredom and disaffection in an advertising agency.

The Imperfectionists, Tom Rachman (2010)

A group of journalists plug away pointlessly on a doomed newspaper.

Books

Shifts, A. Lively (2000, Cape)

A collection of stories on a range of occupations/work, geographical and historical locations.

Nickel and Dimmed: On (Not) Getting by in America, Barbara Ehrenreich (2001, Granta)

A look at low-wage work in the US; the author assumed a new identity working as a waitress, a shelf stacker at Wal-Mart and a housekeeper.

The No-Nonsense Guide to Fair Trade, David Ransom (2001, Verso).

Working Class Hollywood, Steven J. Ross (2002, Princeton)

A trawl through films depicting labour-capital conflicts.

Fast Food Nation, Eric Schlosser (2002)

Exposing the fast-food industry around the world; includes low-wage immigrant labour and workplace injury.

IBM and the Holocaust, Edwin Black (2002, Time/Warner)

Demonstration of technology coupled with effective bureaucratic organisation and a strategic alliance with the Nazis using Hollerith tabulating machines to conduct a census later used for other purposes.

Hard Work: Life in Low-Pay Britain, Polly Toynbee (2003, Bloomsbury)

A journalist working in, and living on, low-paid work (e.g. hospital porter).

TAXI: Cabs and Capitalism in New York City, Biju Mather (2005, The New Press)

The labour struggles of taxi drivers and the grim economics of driving yellow cabs, where most of the money goes to cab company owners and where even minor problems, such as a few tickets or a short illness, can spell disaster. It notes the former mayor’s staunch opposition to organised labour. The plight of individual drivers is described, mainly recent immigrants, facing an enormous bureaucracy and strong business interests.

Bait and Stitch: The (Futile) Pursuit of the American Dream, Barbara Ehrenreich (2005)

This takes the same approach as her book above (Nickel and Dimmed) but this time focuses on the white-collar world – the middle managers and account executives who toil at the corporate coalface, ‘who did everything right’ (e.g. earned degrees, postponed child-bearing and dedicated themselves to climbing career ladders) but who are now in trouble. The author set out to find a job as a PR director or speech-writer and found a white-collar ‘netherworld’ full of people who were downsized or outsourced or were still employed but heard ‘the drumbeats of layoffs’; or had survived cuts but were burning out doing the jobs of two people.

Wall Street Noir, Peter Spiegelman (2007, Akashic Books)

A collection of short stories recounting the human side and wide spread of the financial world on Wall Street, tackling issues such as working conditions in a Honduras factory.

Factory Girls, Leslie T. Chang (2008, Spiegel and Grua)

Exposes the poor conditions and pay and long hours in China’s factories and Dongguan’s assembly lines through the workers’ eyes – for example, the Yue Yuen factory employs 70,000 to make Nike and Adidas shoes – and the role of migrant labour and hence the remittance economy.

Biographies, memoirs and company histories

Aneurin Bevan, Michael Foot (1962, Paladin) Working conditions in mining.

Twenty One Dog Years – Doing Time at Amazon.Com, Mike Daisey (2002, Fourth Estate)

Organisational socialisation and culture; the author’s experience of being recruited and inducted.

Other People’s Money: The Corporate Mugging of America, Nomi Prins (2004, New Press)

The tale of a Goldman Sachs insider of how Wall Street went off the rails during the 1990s stock market bubble and the pernicious effects of failure to manage conflicts of interest at the heart of the financial system.

The King of Sunlight: How William Lever Cleaned up the World, Adam Macqueen (2004, Bantam)

The story of one of Britain’s greatest brand makers.

*Mr China: A Wall Street Banker, an Englishman, an ex-Red Guard and $418,000,000 Disappearing Day By Day, Tim Clissold (2004, Constable & Robinson)

A shocking, funny and culturally sympathetic tale of the perils of doing business in Asia’s ‘wild west’. A first-hand account of one of the most expensive forays.

House of Lies, Martin Kihn (2005, Warner Business Books)

A management consultant exposes the consulting firm he worked for.

Rip-Off: The Scandalous Inside Story of the Management Consulting Money Machine, David Craig (2005, The Original Book Company)

The author (whose real name is Neil Glass) exposes his former work in consultancy and the tricks used, such as creating ‘client dependency’; includes the example of the UK’s NHS.

The Accidental Investment Banker: Inside the Decade that Transformed Wall Street, Jonathan Knee (2006, Oxford University Press)

An entertainingly indiscreet memoir of the author’s years with large investment banks as corporate financiers lost their influence and independence to financial trading.

The Last Tycoon: The Secret History of Lazard Freres & Co., William D. Cohan (2007, Doubleday)

A tale of investment banking and Wall Street; it confirms the worst fears.

*The Romance of Tata Steel, R.M. Lala (2008, Penguin)

The rise of the symbol of India’s transformation.

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