Perform the following steps to create and use common transitions in your workflow:
- Select the workflow, and click on the Edit link to create a draft.
- Select the Diagram mode.
- Create a transition between two statuses, for example, Open and Closed.
- Create another transition from a different status to the same destination status, and click on the Reuse a transition tab, as seen in the following screenshot:
- Select the transition created in step 3 from the Transition to reuse drop-down menu, and click on Add.
- Click on Publish Draft to apply the change.