In this exercise, we will continue our setup for the project we have created in the previous chapter. We will add the following configurations to our project:
- A set of new issue types that are specific to our HR project
- Add our new issue types to the issue type scheme to make them available
Since our project is for the human resources team, we need to create a few custom issue types to augment the default ones that come with JIRA. For this exercise, we will create two new issue types, New Employee and Termination.
The first step to set up an issue type association is to create the two issue types we need, incident and ticket:
- Browse to the Issue Types page.
- Click on the Add Issue Type button.
- Type
New Employeein the Name field. - Click on Add button to create the new issue type.
You should now see the new issue type in the table. Now, let's add the Termination issue type:
- Click on the Add Issue Type button again.
- Type
Terminationin the Name field. - Click on Add to create the new issue type.
You should see both the New Employee and Termination issue types. However, this will only make our new issue types available, but will not make them the only options when creating a new issue for our project. If you remember the previous sections, we need to add the new issue types to the issue type scheme used by our project.
We want to limit the issue types to be only Incident and Ticket for our Global Help Desk project, but we do not want to affect the other projects that still need to have bug and other default issue types. So, we need to create a new issue type scheme specifically for support projects, which can be used by us and other teams:
- Browse to the Issue Type Schemes page.
- Click on the edit link for our issue type scheme. The default one created by JIRA should be called
HR: Task Management Issue Type Scheme. - Drag the
New EmployeeandTerminationissue types from the Available Issue Types panel to the Issue Types for Current Scheme panel. - Click on the Save button.
