- JIRA 5.2 Essentials
- Table of Contents
- JIRA 5.2 Essentials
- Credits
- About the Author
- About the Reviewers
- www.PacktPub.com
- Preface
- 1. Getting Started with JIRA
- 2. Project Management
- 3. Issue Management
- 4. Field Management
- 5. Screen Management
- 6. Workflows and Business Processes
- Mapping business processes
- Understanding workflows
- Managing workflows
- Creating a workflow
- Editing a workflow
- Publishing a draft
- Steps and issue statuses
- Transitions
- Configuring a transition
- Using the workflow designer
- Deleting a workflow
- Copying a workflow
- Importing/exporting a workflow
- Using the JIRA workflow sharing plugin
- Using other workflow plugins
- Workflow schemes
- The Help Desk project
- Summary
- 7. E-mails and Notifications
- JIRA and e-mail
- Mail servers
- Working with outgoing mails
- Mail queues
- Manually sending e-mails
- Events
- Notifications
- The notification scheme
- Troubleshooting notifications
- Incoming e-mails
- Adding an incoming mail server
- Mail handlers
- Creating a new issue or adding a comment to an existing issue
- Adding a comment with the entire e-mail body
- Adding a comment from the non-quoted e-mail body
- Creating a new issue from each e-mail message
- Adding a comment before a specified marker or separator in the e-mail body
- Adding a mail handler
- Editing and deleting a mail handler
- The Help Desk project
- Summary
- 8. Securing JIRA
- 9. Searching, Reporting, and Analysis
- 10. General Administration
- 11. Advanced Features
- Index
If you want to get started with JIRA and learn how to install, use, and manage your instances, then this is the perfect book for you.
You will need to be familiar with the basic computer operations, specifically the system on which you will use JIRA, and software project management. For the first chapter, it's assumed that you are familiar with the operating system you are going to install JIRA on.
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