List of Illustrations
Preface
Acknowledgments
Introduction
Chapter 1
Changing Role of Processes and Information
Chapter 2
Nature of Information
Chapter 3
Modeling Integrated Information and Processes
Chapter 4
Use and Acquisition of Information
Chapter 5
Alphabet Soup—Big Data, Cloud Computing, DSS, ERP, VoIP
Chapter 6
Managerial Considerations
Appendix A
Glossary
Appendix B
Acronym and Symbol Definitions
Appendix C
Excel Tips and Useful Functions
Notes
References and Bibliography
Index