References and Bibliography
Foreword: Some useful references from the Internet are listed among the more traditional book and periodical references below; using their titles in search engines as starting points are more likely to lead to the types of articles you are looking for. While most of the references are cited where appropriate in the text, some are not. I found these noncited references to be useful in developing a general overview of major topics and many of them have good examples illustrating the use and processing of information to support business decisions.
Baltzan, P., Phillips, A., & Haag, S. (2009). Business driven technology (3rd ed.). New York, NY: McGraw-Hill/Irwin.
Beaseley, J. R. (no date). Materials requirements planning (MRP). Retrieved June 9, 2013 from http://people.brunel.ac.uk/~mastjjb/jeb/or/mrp.html
Bozarth, C. C., & Handfield, R. B. (2008). Introduction to operations and supply chain management (2nd ed.). Upper Saddle River, NJ: Prentice Hall.
Brain, M. (2013). How UPC bar codes work. Retrieved February 22, 2013, from http://electronics.howstuffworks.com/gadgets/high-tech-gadgets/upc1.htm
Chaffe-Stengel, P., & Stengel, D. N. (2011). Working with sample data. New York, NY: Business Expert Press.
Christensen, C. M. (1997). The innovator’s dilemma. Boston, MA: Harvard Business School Press.
Colburn, R. (2012). A correct prediction so surprising it would not be believed—UNIVAC and the 1952 Presidential Election. Retrieved March 23, 2013, from http://www.todaysengineer.org/2012/Oct/history.asp
Coldewey, D. (2012). There’s so much data that we’re running out of words to describe it. NBC NEWS. Retrieved December 12, 2012, from http://www.nbcnews.com/technology/futureoftech/theres-so-much-data-were-running-out-words-describe-it-1C7557410
Computer History Museum—Timeline of Computer History (2013). Retrieved February 14, 2013, from http://www.computerhistory.org/timeline/?category=cmptr
Cornwell, J. M. (2008). Morse code at 140 WPM. American Radio Relay League. Retrieved February 26, 2013, from http://www.arrl.org/news/morse-code-at-140-wpm
Denning, P. J., & Bell, T. (2012). The information paradox. American Scientist 100 (November–December), 470–477.
ERP Software Systems Index for Manufacturing. Top10ERP. Retrieved December 12, 2012, from http://www.top10erp.org/.
Evans, J. R. (2010). Statistics, data analysis, and decision modeling (4th ed.). Upper Saddle River, NJ: Prentice Hall
Felt, D. E (1916). Mechanical arithmetic, or the history of the counting machine. Chicago, IL: Washington Institute. Retrieved March 23, 2013, from http://archive.org/stream/mechanicalarithm00feltrich#page/n1/mode/2up
Fitzsimmons, J. A., & Fitzsimmons, M. J. (2011). Service management: Operations, strategy, information technology (7th ed.). New York, NY: McGraw-Hill.
Foster, F. G. (1966). Standard numbering in the book trade. Retrieved June 7, 2013, from http://web.archive.org/web/20110430024722/ http://www.informaticsdevelopmentinstitute.net/isbn.html
Fung, K. (2010). Numbers rule your world. New York, NY: McGraw-Hill.
Gertner, J. (2012). The idea factory. New York, NY: The Penguin Press
Harkins, S. (2009). Use Excel’s built-in features to simplify data entry. TechRepublic.com. Retrieved May 27, 2013, from: http://www.techrepublic.com/blog/msoffice/use-excels-built-in-features-to-simplify-data-entry/999
Harrison, G. (2010). 10 things you should know about NoSQL databases. TechRepublic.com. Retrieved May 27, 2013, from http://www.techrepublic.com/blog/10things/10-things-you-should-know-about-nosql-databases/1772
Harvy, G. (2007). Excel® 2007 All-in-one desk reference for dummies. Indianapolis, IN: Wiley Publishing Inc.
Hebb, N. (2013). Flowchart symbols defined. Breezetree.com. Retrieved May 24, 2013, from http://www.breezetree.com/article-excel-flowchart-shapes.htm
Heizer, J., & Render, B. (2008). Operations management (9th ed.). Upper Saddle River, NJ: Prentice Hall.
Held, B. (2007). Microsoft® Excel® functions & formulas. Plano, TX: Wordware Publishing, Inc.
Heyde, C. C., & Seneta, E., editors (2001). Statisticians of the centuries. New York, NY: Springer-Verlag.
Hillier, F. S., & Lieberman, G. J. (2010). Introduction to operations research (9th ed.). New York, NY: McGraw-Hill.
Holloway, S. (2006). RFID: An introduction. Retrieved June 6, 2013, from http://msdn.microsoft.com/en-us/library/aa479355.aspx
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Hubbard, D. W. (2010). How to measure anything (2nd ed.). Hoboken, NJ: John Wiley & Sons, Inc.
IBM (2006). RFID supermarket TV commercial. Retrieved June 6, 2013, from http://www.youtube.com/watch?v=eob532iEpqk
Information Software Application Vendors: Weblinks as of June 10, 2013, http://www.cybertec.it/en/index.html
http://www54.sap.com/solution.html
http://www.jda.com/solutions/solutions-index/
http://www.quintiq.com/solutions.aspx
International Organization for Standardization (May 2009). ISO DRG directives (2nd ed.). Retrieved December 11, 2012, from http://www.iso.org/iso/drginstr.pdf.
Jacobs, F. R., & Chase, R. B. (2011). Operations and supply chain management (13th ed.). New York, NY: McGraw-Hill.
Jelen, B. (2010). PowerPivot for the data analyst: Microsoft® Excel®2010. Indianapolis, IN: Que Publishing.
Jelen, B. (2011). Charts and graphs: Microsoft® Excel®2010. Indianapolis, IN: Que Publishing.
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Laguna, M., & Marklund, J. (2005). Business process modeling, simulation, and design. Upper Saddle River, NJ: Prentice-Hall
Laney, D. (2001). 3D data management: Controlling data volume, velocity, and variety. Application Delivery Strategies, META Group, File 949, February 6, 2001. Retrieved May 26, 2013 from: http://blogs.gartner.com/doug-laney/files/2012/01/ad949-3D-Data-Management-Controlling-Data-Volume-Velocity-and-Variety.pdf
Little, J. D. C. (1961). A proof of the queuing formula: L = λW. Operations Research 9(3), 383–387.
Lohr, S. (2013). Searching for origins of the term “Big Data.” New York Times, New York edition, B4, February 4, 2013. Retrieved May 26, 2013, from http://bits.blogs.nytimes.com/2013/02/01/the-origins-of-big-data-an-etymological-detective-story/
McMullen, B. S., & Monsere, C. (2010). Freight performance measures: Approach analysis. SPR 664 OTREC-RR-10-04 Retrieved February 26, 2013, from http://ntl.bts.gov/lib/33000/33000/33025/Freight_ Performance_Measures.pdf
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Ross, S. M. (2010). Introduction to probability models (10th ed.). Burlington, MA: Academic Press. Author’s note: This is a useful reference for those readers who are comfortable working with mathematic notation and concepts at a higher level than most of the content in this monograph.
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Shannon, C. E. (1948). A mathematical theory of communication. Bell System Technical Journal 27(3), July/October, 379–423.
Shannon, C. E., & Weaver, W. (1949). The mathematical theory of communication. Urbana and Chicago, IL: University of Illinois Press – www.press.uillinois.edu Reprinted 1998.
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Shostack, G. L. (1984). Designing services that deliver. Harvard Business Review, January-February, 133–139. Retrieved July 27, 2011, from http://www.semanticfoundry.com/docs/servicesThatDeliver.pdf
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Tufte, E. R. (1997). Visual explanations. Cheshire, CN: Graphics Press.
Tufte, E. R. (2001). The visual display of quantitative information (2nd ed.). Cheshire, CN: Graphics Press.
Tufte, E. R. (2006). Beautiful evidence. Cheshire, CN: Graphics Press.
Turing, A. M. (1936). On computable numbers, with an application to the Entscheidungs problem. Proceedings of the London Mathematical Society 2 42 (1): 230–265. United States Broadband Map. http://www.broadbandmap.gov/
Wailgum, T. (2009). 10 famous ERP disasters, dustups and disappointments. Retrieved June 9, 2013, from http://www.cio.com/article/print/486284
Walkenbach, J. (2010). John Walkenbach’s favorite Excel® 2010 tips & tricks. Indianapolis, IN: Wiley Publishing Inc.
Weida, N. C., Richardson, R., &Vazsonyi, A. (2001). Operations analysis using Microsoft® Excel. Pacific Grove, CA: Duxbury—Thomson Learning.
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Zelbst, P., & Sower, V. (2012). RFID for the operations and supply chain professional. New York, NY: Business Expert Press.
Zikopoulos, P. C., Eaton, C., deRoos, D., Deutsch, T., & Lapis, G. (2012). Understanding Big Data. New York, NY: McGraw-Hill.
Ziff-Davis Business to Business Network, http://b2b.ziffdavis.com/pages/index