Table of Contents

Cover image

Title page

Copyright

List of figures and tables

Preface

About the authors

Chapter 1: Playing broken telephone with student feedback: the possibilities and issues of transformation within a South African case of a collegial rationality model of evaluation

Abstract:

Contextual background

Institutional context

Academic perceptions and the use of student feedback

Improving quality

Enabling student ‘voice’

Increasing student ownership

Educational value for students

Conclusion: critical concerns arising from this context

Chapter 2: Listening to students’ voices to enhance their experience of university

Abstract:

Introduction

Method

Findings

Discussion

Conclusion

Chapter 3: Feedback cycles or evaluation systems? A critical analysis of the current trends in student feedback in Austrian social sciences

Abstract:

Introduction

The ‘peculiar sector’: an overview of the Austrian higher education system

From ‘teaching censorship’ to ‘quality assurance’: a brief historical tour of Austrian feedback mechanisms in higher education

Emerging trends

Relevance of student feedback in Austrian social sciences

Chapter 4: Synchronous feedback: receiving feedback from international students

Abstract:

Introduction

Interactive communication

Delivering feedback

Problems with synchronous online feedback

Conclusion

Chapter 5: Using programme-level student feedback: The Chinese University of Hong Kong

Abstract

Introduction

To what end: quality education

Institutional context

Feedback mechanisms and processes

Student feedback (how, when and to whom)

Comparative practices in selected programmes

Response to student feedback

Key features and future actions

Reflections on practice

Chapter 6: Usefulness of student feedback: the Singapore experience

Abstract:

Introduction

Types and importance of student feedback

Emotional aspects of learning, personal growth and identity

Student support and context

Background to NIE study

Methodology of NIE study

Findings of NIE study

Discussion and implications of NIE study

Conclusion

Acknowledgement

Chapter 7: Teacher perceptions of the introduction of student evaluation of teaching in Japanese tertiary education

Abstract:

Introduction

The introduction of student evaluation of teaching (SET) in Japanese tertiary education

The present study

Discussion of findings

Implications: how can evaluation be improved?

Chapter 8: Improvements to formative feedback: views of staff and students

Abstract:

Introduction

Background to the study

Definitions of feedback

Staff views on formative feedback provided to students

Student views on formative feedback provided to them

Suggestions for improvement in the provision of formative feedback

Conclusion

Chapter 9: Emerging trends and approaches in the student voice in the social sciences

Abstract:

Introduction

Key trends, issues and approaches

Concluding remarks

Index

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