Acknowledgements

The ECCHo project was conducted as a collaboration between the University of Technology Sydney (as the lead institution) and WA Health, ACT Health, NSW Health, SA Health, Curtin University, Flinders University, the University of Adelaide, the University of Melbourne and the University of Queensland.

The project was funded jointly by the Australian Research Council linkage grant scheme (Project ID – LP 1110035) and WA Health, SA Health, ACT Health, NSW Health and the WA Office of Nursing and Midwifery. We thank the Australian Research Council and each of these health organizations for their generous financial contribution and material support.

The ECCHo team would also like to thank the following people who made significant contributions to the project:

Roger Dunston for his professional support and assistance on a pilot study into clinical handover (MacGregor et al. 2011); Dr Matthew Chu for his enthusiastic support of both the pilot and the ECCHo study; Elizabeth Trickett for her support and vision throughout the project; Claire Gallagher and Lyn O’Connell, two very gifted clinicians and managers, for their enthusiastic support and collaboration; the clinicians, educators, students and patients on the student training ward at hospital C and the clinical and research staff at the hospital; Professor Bryant Stokes for his vision commitment and support to improving health communication research and practice; John Hill, former Minister of Health and Ageing for his critical support in the early stages of the project; Dr Tarun Bastiampillai and Professor Malcolm Battersby who facilitated the research and were part of the management group.

We would also like to thank and acknowledge Sophie Wang who was the administrative manager for most of the ECCHo project. Sophie was at all times extremely diligent, remarkably patient and great company.