Perform the following steps to create and use global transitions in your workflow:
- Select and edit the workflow you will be adding the global transition to.
- Select Diagram mode.
- Select the Frozenstatus.
- Check the Allow all statuses to transition to this one option.
- Click on Publish Draft to apply the change.
The following screenshot depicts the preceding steps:
- Once you have created a global transition for a status, it will be represented as an All transition, as shown in the following screenshot:
After the global transition is added to the Frozen status, you will be able to transition issues to FROZEN regardless of their current status.
You can only add global transitions in Diagram mode.