If you are in any kind of leadership position at work and want to find a more effective method of dealing with conflict at work, this book is for you. Whether people management is one of your core responsibilities or something that you value as an important part of business leadership, I will help you get a strong understanding of what mediation is and, more importantly, how to do it quickly and effectively to build a stronger team and minimize negative conflicts. Once you have a strong grasp on the principles of negotiation, the core skills and ideas you will learn in this book will strengthen your leadership skills more generally.