Appendix C

Memory Table Answers

Chapter 2

Table 2-1 Decimal 2 to 1024 in Binary and Power of Two

Decimal

Binary

Power of Two (Exponent)

Power of Two (Multiplication)

2

10

21

2

4

100

22

2×2

8

1000

23

2×2×2

16

10000

24

2×2×2×2

32

100000

25

2×2×2×2×2

64

1000000

26

2×2×2×2×2×2

128

10000000

27

2×2×2×2× 2×2×2

256

100000000

28

2×2×2×2× 2×2×2×2

512

1000000000

29

2×2×2×2×2×2×2×2×2

1024

10000000000

210

2×2×2×2×2×2×2×2×2×2

Table 2-2 Decimal 2 to 1024 in Binary and Hexadecimal

Decimal

Binary

Hexadecimal

2

10

2

3

11

3

5

101

5

9

1001

9

15

1111

F

16

10000

10

32

100000

20

33

100001

21

64

1000000

40

65

1000001

41

128

10000000

80

129

10000001

81

255

100000000

FF

256

100000000

100

511

111111111

1FF

1024

10000000000

400

Chapter 6

Table 6-1 Binary KB–PB Capacity in Bytes

Measurement

Name

Size (Bytes)

1KB

Kilobyte

1,024

1MB

Megabyte

1,048,576

1GB

Gigabyte

1,073,741,824

1TB

Terabyte

1,099,511,627,776

1PB

Petabyte

1,125,899,906,842,620

Table 6-2 Common Data File Types and Typical Sizes

File Type

Details

Size (Bytes)

Size (Binary KB/MB)

Notes

JPG

Digital photo taken with smartphone

2,981,608

2.84MB

5312×2988 resolution*

CR2

RAW (uncompressed) image file taken with Canon digital SLR (DSLR) camera

29,593,050

28.2MB

5184×3456 resolution*

XLS

Microsoft Excel file (single worksheet), with 500 rows and 12 columns

89,777

86.6KB

 

DOCX

Microsoft Word file (one page, text with styles)

30,578

28.8KB

 

DOCX

Microsoft Word file (five pages, including two charts and one color photo optimized for printing)

2,246,151

2.14MB

 

PDF

Five-page Adobe Reader file containing text, two charts, and one color photo optimized for printing converted from a DOCX file

448,102

437KB

 

MP3

Digital music file

13,785,280

13.1MB

5:44** 320Kbps^

MP3

Digital music file

21,161,54

20.1MB

44:04** 64Kbps^

MP3

Digital music file

3,079,105

2.93MB

3:12** 128Kbps^

* number of pixels (horizontal×vertical) in still image

** Duration (minutes:seconds)

^ Quality (compression setting, where lower quality = smaller file size)

Chapter 7

Table 7-1 Computer and Peripheral Subsystems and Their Components

Subsystem or Process

Hardware

Software (App)

Firmware

Data Files

What to Test/Check

Starting (booting) the computer

Hard drive or SSD, CMOS battery (motherboard)

Operating system startup configuration

BIOS/UEFI startup boot order

(None)

BIOS/UEFI settings, battery (if settings lost), operating system startup files, test system drive.

Running an office app (word processing, spreadsheet, presentation)

Storage used for app (local or network); storage used for data

App, operating system files, Windows Registry

(None)

Word processing, spreadsheet, presentation data files

Repair app; test system drive; uninstall-reinstall app; research any error messages displayed.

Running a database

Storage used for app (local or network); storage used for data

Database app

(None)

Database tables, queries, reports, indexes

Test data drive, network connection; repair database; repair database app.

Opening a website

Network adapter, storage used for app (local or network)

Web browser

(None)

(None)

Check a different website; refresh website; check wired or wireless connection; research any errors displayed; try a different web browser.

Printing

Printer, cable, USB port (local)

Network connection

Printer driver in the operating system, print spooler

BIOS/UEFI configuration of port

Network configuration on printer

Files being printed, temporary print spooler files

Cable, port, driver, test print, printhead, toner level, ink level.

Scanning

Scanner or multifunction unit, cable, USB port (local)

Network connection

Scanner driver in the operating system; scanner app

BIOS/UEFI configuration of port

Network configuration on scanner

Image or document files created by scanner

Cable, port, driver, test scan, connection to transparency unit; test ADF (Automatic Document Feeder).

Display

Graphics card, monitor, cables, port type, motherboard (integrated video), digitizer (touchscreen)

Video drivers in the operating system; 3D games or other apps using display

Video BIOS, BIOS configuration of video type, boot priority

(None)

Clean touchscreen; check cable, video card, video port, drivers, motherboard.

Audio

Sound card, speakers, microphone, cables, motherboard (integrated audio)

Audio drivers in the operating system; music recording or playback apps

BIOS configuration of integrated audio

Audio, A/V files created by audio apps or played back

Mute and volume controls, speaker and microphone cables; move speaker positions; reconfigure speakers and mouse settings; swap speaker; swap microphone; try different audio apps.

Webcam

Webcam drivers in the operating system; webcam or IM app

Webcam drivers in the operating system; webcam or IM app

BIOS USB port configuration

(None)

Plug in webcam; adjust microphone; adjust webcam settings for color, brightness

Mouse and pointing device

Mouse or pointing device, USB port

Mouse driver in the operating system

BIOS port configuration, USB legacy configuration

(None)

Mouse settings (pointer size, speed, color), hardware; swap mouse; try a different USB port.

Keyboard

Keyboard, PS/2 or USB port, ribbon cable (laptop)

Keyboard driver in the operating system, accessibility settings

BIOS keyboard configuration, USB legacy configuration

(None)

Keyboard, devices controlled with the keyboard (Wi-Fi, brightness, etc.).

Touchscreen

Touchscreen cable, USB port (if external)

Touchscreen driver in operating system

USB configuration (if external)

(None)

Swap display; run touchscreen diagnostics; check USB cables (if external); check cable (if internal).

Storage

Drives, data cables, power connectors, USB, SATA, or add-on card ports

Storage drivers in operating system

BIOS drive configuration, BIOS configuration of built-in USB or SATA ports

OS, program, data, temporary file

Drive diagnostics; move drives to other ports and retest.

Power

Power supply, splitters, fans

Power-management software in operating system

BIOS power-management configuration

(None)

Check voltage in BIOS or with multimeter; replace power supply; replace splitters; check front-panel wires; check outlet voltage and wiring.

CPU

CPU, motherboard

System devices

BIOS cache and CPU configuration

(None)

Reset CMOS to defaults; swap CPU or motherboard.

Motherboard

Motherboard, add-on cards, CPU, RAM, built-in ports (USB, SATA, etc.)

System devices, drivers for add-on cards

CPU, memory settings, port settings

(None)

Reset CMOS to defaults; swap SATA, USB headers; check front panel wires; swap motherboard.

Cooling

Power supply fan, CPU active heatsink, GPU active heatsink, case fans, power/speed monitoring cables from fans to motherboard or power supply, case vents

CPU throttling driver in the operating system

Fan speed display in BIOS

Fan/temperature alarms in BIOS

(None)

Clean fans, case vents; replace power lead extensions/splitters; check fan speeds; adjust temperature alarms; replace power supply, case fans, active heatsinks.

RAM

RAM, motherboard

System devices

BIOS RAM configuration

(None)

Swap RAM; run RAM diagnostics; reset CMOS to defaults.

Network (wired)

NIC, motherboard, USB port (for USB devices), network cable, switch, router

Network configuration files and drivers in operating system

BIOS PnP and power management, BIOS configuration of integrated network port or USB port

(None)

Check TCP/IP configuration; check/swap cable; swap NIC or USB network adapter; check router configuration; check switch.

Network (wireless)

NIC, motherboard, USB port (for USB devices), antenna cables (internal), wireless router or access point

Network configuration files and drivers in operating system

BIOS PnP, power management, BIOS port configuration

(None)

Check TCP/IP configuration; swap USB network adapter; check router configuration; check USB port; check internal card connection; check antenna connections on card, router.

Chapter 8

Table 8-1 Ethernet Cable Grade and Supported Networks

Ethernet Speed

Also Known As

Recommended Cable Grade

10Mbps

10Mbps Ethernet

CAT 3 or higher

100Mbps

Fast Ethernet

CAT 5 or higher

1000Mbps

Gigabit Ethernet

CAT 5e or CAT 6

10000Mbps

10G BASE-T Ethernet

CAT 6, CAT 6e, CAT 7*

CAT is short for “category.”

*Other types of 10G Ethernet use fiber optic cable.

Table 8-3 Current USB Versions

USB Version

Also Known As

Maximum Speed

Color Marking on Computer*

2.0

Hi-Speed USB

480Mbps

Black

3.0**

SuperSpeed USB

5Gbps

Blue

3.1 Gen 2

SuperSpeed+ USB

10Gbps

Red

*High-amperage USB 3.0 ports for charging tablets are marked in yellow.

**Also known as USB 3.1 Gen 1

Table 8-4 Thunderbolt Versions

Version

Maximum Speed

Connection Type

Thunderbolt 1

10Gbps

Mini DisplayPort*

Thunderbolt 2

20Gbps

Mini DisplayPort*

Thunderbolt 3

30Gbps

USB-C

*The connectors are the same shape, but the cables are not interchangeable.

Table 8-5 Graphic Device Ports

Name

Signal Type

Number of Displays Supported per Port

Recommended Use and Notes

VGA

Analog

1

When other port types are not supported by a display, or for an additional display.

DVI

Digital (DVI-D)

Analog/Digital (DVI-I)

1

For displays that support digital connections; can be adapted to HDMI.

HDMI***

Digital*

1

Supports digital audio as well as video; good choice for home theater connections.

DisplayPort**

Digital*

Varies with display resolution

Versions 1.2a and above support 4K Ultra HD home theater; supports digital audio and video; great for multidisplay gaming.

*Powered adapters are available to enable connection to DVI or VGA.

**Mini DisplayPort supports all DisplayPort features.

***Mini HDMI port supports all HDMI features.

Chapter 10

Table 10-1 Wired Versus Wireless Ethernet Connection Speeds

Connection Type

Standard

Maximum Speed

Wired

Ethernet

10Mbps

Wireless (Wi-Fi)

802.11b

11Mbps*

Wireless (Wi-Fi)

802.11a

54Mbps**

Wireless (Wi-Fi)

802.11g

54Mbps*

Wired

Fast Ethernet

100Mbps

Wireless (Wi-Fi)

802.11n

150Mbps*

450Mbps**

Wired

Gigabit Ethernet

1000Mbps

Wireless (Wi-Fi)

802.11ac

1200Mbps**

*2.4GHz frequency band

**5.0GHz frequency band (optional with 802.11n)

Chapter 11

Table 11-1 Internet Service Comparison

Service Type

Maximum Download Speeds

Self-install

Data Cap

Mobile

Shareable

Fiber optic

1Gbps

No

No

No

Yes*

Cable

500Mbps

Varies

Varies

No

Yes*

DSL

6Mbps**

500Mbps

Varies

Varies

No

Yes*

Fixed wireless

768Kbps–

1Gbps^

No

Varies

No

Yes*

Satellite

25–50Mbps

No

Yes

No

Yes*

Cellular

Up to 36Mbps

Yes

Yes

Yes

Yes***

*Use wireless router or router with switch.

**Based on AT&T traditional DSL services.

^See https://broadbandnow.com/Fixed-Wireless-Providers for details.

***Use mobile hotspot device or enable mobile hotspot feature on cellular-equipped device such as a smartphone.

Chapter 13

Table 13-1 Smartphone Core Features

Feature

Details

Processor

ARM 32 bit or 64 bit

RAM

Non-expandable System on a Chip (SoC)

Storage

Flash memory up to 256GB

Expansion slot

MicroSD-family card slot or none

Expansion port

(See “Charging”)

Charging

Micro-USB, USB-C, or Lightning

Display

Built in

External video output

N/A

Interface

Touchscreen

Wireless network(s)

Bluetooth, cellular, Wi-Fi

Wired network

N/A

Operating system(s)

iOS, Android, Windows Mobile

Table 13-2 Tablet Core Features

Feature

Details

Processor

ARM 32 bit or 64 bit, x86 32 bit

RAM

Non-expandable System on a Chip (SoC) up to 2GB

Storage

Flash memory up to 256GB

Expansion slots

MicroSD-family card slot or none

Expansion port

(See “Charging”)

Charging

Micro-USB, USB-C, or Lightning

Display

Built in

External video output

N/A (iOS, Android)

Varies (Windows)

Interface

Touchscreen

Keyboard*

Wireless network

Bluetooth, Wi-Fi, cellular*

Wired network

N/A

Gigabit Ethernet**

Operating system(s)

iOS, Android, Windows 10

*Optional

**Via USB-Ethernet adapter

Table 13-3 Laptop Core Features

Feature

Details

Processor

64 bit

RAM

4GB to 16GB RAM; may be expandable

Storage

Hard disk or SSD

Expansion slots

SD-family card slot

Expansion port

USB (two or more)

Charging

Proprietary or USB Type C

Display

Built in

External video output

Yes

Interface

Keyboard, touchpad

touchscreen*

Wireless

Bluetooth, Wi-Fi cellular*

Wired network

Gigabit Ethernet

Operating system(s)

Windows 10, macOS

Linux*

*Optional

Table 13-4 Workstation Core Features

Feature

Details

Processor

x64 64-bit processor

RAM

4–8GB RAM

Storage

Hard disk and/or SSD, optical drive (DVD)

Expansion slots

PCIe for I/O, networking

Expansion port

USB (four or more)

Charging

N/A

Display

External

External video output

Yes, built-in video port

Video card*

Interface

Keyboard

Mouse, touchpad, touchscreen*

Wireless

Bluetooth, Wi-Fi*

Wired network

Gigabit Ethernet

Operating system(s)

Windows 10

macOS

Linux*

Form factor

Small form-factor horizontal or vertical case

*Optional

Table 13-5 Server Core Features

Feature

Details

Processor

x64 64-bit multicore server class (one or more)

RAM

16GB or more RAM

Storage

Hard disk and/or SSD array

Expansion slots

PCIe for I/O, networking

Expansion port

USB (2 or more)

Charging

N/A

Display

External

External video output

Built-in port or none

Interface

Keyboard

Mouse*

Wireless

N/A

Wired network

Gigabit Ethernet or 10G Ethernet (one or two ports)

Operating system(s)

Windows Server

Linux server

Form factor

Tower, rack mount, blade

*Optional

Table 13-6 Computing Device Feature Comparison

Feature

Phone

Tablet

Laptop

Workstation

Server

Game

Upgradeable RAM

No

No

Varies

Yes

Yes

No

Upgradeable storage

Varies

Varies

Varies

Yes

Yes

Yes

Expansion slots

No

No

Varies

Yes

Yes

No

Charging

Yes

Yes

Yes

No

No

No

Built-in display

Yes

Yes

Yes

No

No

No

Upgradeable video output

No

No

No

Varies

Yes

No

Keyboard

Soft

Soft

Built in

Add-on

Add-on

No

Touchpad

No

No

Built in

No

No

No

Mouse

No

No

Add-on

Add-on

Add-on

No

Wi-Fi

Yes

Yes

Yes

Add-on

Add-on

Yes

Bluetooth

Yes

Yes

Varies

Add-on

Add-on

No

Wired network

No

No

Yes

Yes

Yes

Varies

Optional operating systems

No

No

Yes

Yes

Yes

No

Chapter 14

Table 14-1 Common Network Protocols

Protocol

How Used

TCP Port Number(s)

HTTP/S

Web browser traffic

80 (HTTP)

443 (HTTPS)

POP3

Receiving email

110

IMAP

Receiving email

143, 993*

SMTP

Sending email

25, 587*

*Varies according to the encryption method used

Chapter 17

Table 17-1 File System Limitations

File System

Max Volume Size

Max File Size

Number of Files per Volume

Number of Files per Folder

FAT32

32GB*

4GB

Approx. 268 million

65,536**

NTFS

256TB***

256TB

Approx. 4 trillion

Approx. 4 trillion

HFS

2TB

2GB

65535

65535

HFS Plus

8EB

8EB

Approx. 4 trillion

Approx. 4 trillion

Ext4

1EB

16 trillion bytes

Approx. 4 billion

Approx. 4 trillion

*Limit for formatting the drive using Windows; larger sizes up to 2TB available with third-party formatting tools.

**When long filenames are used, each file uses two directory entries, so this number could be reduced by up to 50% if all files have long filenames plus MS-DOS (8.3) aliases.

***Limit in Windows Server 2012 and 2016; larger sizes supported by file system.

Chapter 34

Table 34-1 RAID Levels

RAID Level

Number of Drives

Notes

Capacity*

0

2

Data striped across both drives; good performance but no redundancy (fault tolerance).

Total of both drives.

1

2

Data mirrored from one drive to the other for redundancy.

Half the total of both drives.

5

3 or more

Data and parity information striped across all drives; array can be rebuilt if a single drive fails, but performance suffers during the rebuild process.

For a three-drive array, 1-1/3=2/3 total capacity of all drives.

For a four-drive array: 1-1/4=3/4 total capacity of all drives (and so on).

10

4

Two pairs of drives have data striped across them, but each pair of drives is mirrored.

Half the total of all drives.

*Assumes all drives in array have identical capacities. If one of the drives in the array is smaller, the smaller drive’s capacity is used to determine the array’s capacity.

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