Becoming
more effective
There is a basic set of skills that can help you become
more effective at everything you do. Like the oil in a
machine, skills such as listening, decision-making,
and communicating can help you work more
smoothly and be more successful
RE
ADING
AN
D
RE
MEMBE
RING
SAYIN
G
“N
O”
BE
I
NG
C
O
NFI
D
ENT
L
ISTENING
EFFECTIVELY
BEING
CR
E
ATIV
E
C
OMMUNICATIN
G
SUCCESSFULLY
MA
KING
D
ECI
S
IO
NS
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