Table of Contents
Chapter 1. Project Properties and Phases
“Do I Know This Already?” Quiz
Project as Part of a Portfolio
Work Breakdown Structure (WBS)
Scope Baseline and Scope Statement
Requirements and the Requirements Management Plan
Monitoring and Controlling Phase
Performance Measuring and Reporting
Chapter 2. Project Roles, Responsibilities, and Team Structures
“Do I Know This Already?” Quiz
Project Roles and Responsibilities
Project Management Office (PMO)
Chapter 3. Project Cost Control
“Do I Know This Already?” Quiz
Expenditure Tracking and Reporting
To-Complete Performance Index (TCPI)
“Do I Know This Already?” Quiz
Work Breakdown Structure (WBS)
Determine Task Durations and Start/Finish Dates
Set Predecessors and Dependencies
Chapter 5. Personnel and Physical Resource Management
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Team Building and Trust Building
Shared Versus Dedicated Resources
Resource Shortage Versus Overallocation
Interproject Dependencies and Resource Contention
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Iterative and Incremental Processes
Requirements Gathering and User Stories
Self-Organized and Self-Directed Teams
Part II: Project Constraints, Infl uences, and Risks
Chapter 7. Project Constraints and Influences
“Do I Know This Already?” Quiz
Time and Scheduling Constraints
Interaction Between Constraints
Stakeholder, Sponsor, and Management Influences
Chapter 8. Risk Activities and Strategies
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Risk Quantification and Prioritization
Part III: Communication and Change Management
Chapter 9. Communication Methods and Influences
“Do I Know This Already?” Quiz
Virtual Versus In-Person Meetings
Scheduled Versus Impromptu Meetings
Instant Messaging and Text Messaging
Time Zones and Geographical Factors
Interorganizational and Intraorganizational Differences
Building Rapport and Relationships
Message Content and Criticality Factors
Stakeholder Communication Requirements
Chapter 10. Communication Triggers and Target Audiences
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Incident Responses and Business Continuity Responses
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Identify and Document the Change
Evaluate Impact and Provide Justification
Identify Approval Authority and Obtain Approval
Validate Change and Check Quality
Business Merger/Acquisition and Demerger/Split
Part IV:Project Tools and Documentation
Chapter 12. Project Management Tools
“Do I Know This Already?” Quiz
Key Performance Indicator (KPI)/Key Performance Parameter (KPP)
Chapter 13. Project Documentation
“Do I Know This Already?” Quiz
Chapter 14. Vendor Documentation
“Do I Know This Already?” Quiz
Non-Disclosure Agreement (NDA)
Letter of Intent (LOI) and Memorandum of Understanding (MOU)
Part V: Getting Ready for the Exam
Take Advantage of the Tools in This Book
Retake the “Do I Know This Already?” Quizzes
Prepare for Vocabulary Differences on the Project+ Exam
Work Through the “Exam Preparation Tasks” Sections
Complete the Memory Tables Appendixes
Practice with Pearson Test Prep
Appendix A. Answers to the “Do I Know This Already?” Quizzes and Review Questions
Elements Available On the Book’s Website
Appendix C. Memory Tables Answer Key