Appendix E
Content Tracking to IT Fundamentals Domains and Objectives
Domain 1.0: IT Concepts and Terminology
Objective # |
Objective |
Book Ch. #, Title |
Sections |
Pg. # |
1.1 |
Compare and contrast notational systems |
Ch. 2, How Computers Store Data: Notational Systems |
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Binary |
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Hexadecimal |
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Decimal |
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Data representation |
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1.2 |
Compare and contrast fundamental data types and their characteristics |
Ch. 3, Compare and Contrast Fundamental Data Types and Their Characteristics |
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Char |
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Strings |
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Numbers |
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Boolean |
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1.3 |
Illustrate the basics of computing and processing |
Ch. 4, Input, Output, and More: The Basics of Computing and Processing |
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Input |
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Processing |
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Output |
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Storage |
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1.4 |
Explain the value of data and information |
Ch. 5, Explain the Value of Data and Information |
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Data and information as assets |
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Importance of investing in security |
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Relationship of data to creating information |
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Intellectual property |
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Digital products |
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Data-driven business decisions |
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1.5 |
Compare and contrast common units of measure |
Ch. 6, Common Units of Measure: Storage, Throughput, and Speed |
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Storage unit |
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Throughput unit |
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Processing speed |
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1.6 |
Explain the troubleshooting methodology |
Ch. 7, Explain the Troubleshooting Methodology |
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Identify the problem |
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Research knowledge base/Internet, if applicable |
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Establish a theory of probable cause |
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Test the theory to determine the cause |
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Establish a plan of action to resolve the problem and identify potential effects |
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Implement the solution or escalate as necessary |
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Verify full system functionality and, if applicable, implement preventive measures |
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Document findings/lessons learned, actions, and outcomes |
Domain 2.0 Infrastructure
Objective # |
Objective |
Book Ch. #, Title |
Sections |
Pg.# |
2.1 |
Classify common types of input/output device interfaces |
Ch. 8, I/O: Input/Output Device Interfaces |
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Networking |
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2.2 |
Given a scenario, set up and install common peripheral devices to a laptop/PC |
Ch. 9, Connecting and Configuring Peripherals |
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Devices |
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Installation types |
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2.3 |
Explain the purpose of common internal computing components |
Ch. 10, Explain the Purpose of Common Internal Computer Components |
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Motherboard/system board |
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Firmware/BIOS |
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RAM |
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CPU |
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GPU |
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Storage |
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Cooling |
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NIC |
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2.4 |
Compare and contrast common Internet service types |
Ch. 11, Internet Service Types |
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Fiber optic |
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Cable |
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DSL |
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Wireless |
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2.5 |
Compare and contrast storage types |
Ch. 12, Compare and Contrast Storage Types |
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Volatile vs. nonvolatile |
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Local storage types |
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Local network storage types |
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Cloud storage service |
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2.6 |
Compare and contrast common computing devices and their purposes |
Ch. 13, Compare and Contrast Common Computing Devices and Their Purposes |
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Mobile phones |
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Tablets |
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Laptops |
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Workstations |
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Servers |
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Gaming consoles |
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IoT |
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2.7 |
Explain basic networking concepts |
Ch. 14, Explain Basic Networking Concepts |
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Basics of network communication |
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Device addresses |
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Basic protocols |
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Devices |
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2.8 |
Given a scenario, install, configure, and secure a basic wireless network |
Ch. 15, Given a Scenario, Install, Configure, and Secure a Basic Wireless Network |
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802.11a/b/g/n/ac |
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Best practices |
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Domain 3.0: Applications and Software
Objective # |
Objective |
Book Ch. #, Title |
Sections |
Pg.# |
3.1 |
Explain the purpose of operating systems |
Ch. 16, Explain the Purpose of Operating Systems |
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Interface between applications and hardware |
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Disk management |
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Process management/scheduling |
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Application management |
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Memory management |
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Device management |
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Access control/protection |
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Types of OS |
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3.2 |
Compare and contrast components of an operating system |
Ch. 17, Operating Systems 101: Features, Processes, UI, and Management |
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File systems and features |
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Features |
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File management |
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Services |
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Processes |
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Drivers |
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Utilities |
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Interfaces |
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3.3 |
Explain the purpose and proper use of software |
Ch. 18, Purpose and Proper Use of Software |
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Productivity software |
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Collaboration software |
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Business software |
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3.4 |
Explain methods of application architecture and delivery models |
Ch. 19, Getting Apps from Source to Your Device |
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Application delivery methods |
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Application architecture models |
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3.5 |
Given a scenario, configure and use web browsers |
Ch. 20, Configuring and Using Web Browsers |
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Caching/clearing cache |
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Deactivate client-side scripting |
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Browser add-ons/extensions |
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Private browsing |
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Proxy settings |
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Certificates |
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Pop-up blockers |
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Script blockers |
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Compatible browser for application(s) |
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3.6 |
Compare and contrast general application concepts and uses |
Ch. 21, Compare and Contrast General Application Concepts and Uses |
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Single-platform software |
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Cross-platform software |
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Licensing |
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Software installation best practices |
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Domain 4.0: Software Development Concepts
Objective # |
Objective |
Book Ch. #, Title |
Sections |
Pg.# |
4.1 |
Compare and contrast programming language categories |
Ch. 22, Compare and Contrast Programming Language Categories |
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Interpreted |
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Compiled programming languages |
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Query languages |
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Assembly language |
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4.2 |
Given a scenario, use programming organizational techniques and interpret logic |
Ch. 23, Using Programming Organizational Techniques and Interpret Logic |
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Organizational techniques |
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Logic components |
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4.3 |
Explain the purpose and use of programming concepts |
Ch. 24, Explain the Purpose and Use of Programming Concepts |
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Identifiers |
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Containers |
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Functions |
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Objects |
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Domain 5.0: Database Fundamentals
Objective # |
Objective |
Book Ch. #, Title |
Sections |
Pg.# |
5.1 |
Explain database concepts and the purpose of a database |
Ch. 25, Explain Database Concepts and the Purpose of a Database |
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Usage of database |
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Flat file vs. database |
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Records |
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Storage |
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5.2 |
Compare and contrast various database structures |
Ch. 26, Compare and Contrast Various Database Structures |
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Structured vs. semi-structured vs. non-structured |
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Relational databases |
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Non-relational databases |
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5.3 |
Summarize methods used to interface with databases |
Ch. 27, Summarize Methods Used to Interface with Databases |
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Relational methods |
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Database access methods |
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Export/import |
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Domain 6.0: Security
Objective # |
Objective |
Book Ch. #, Title |
Sections |
Pg.# |
6.1 |
Summarize confidentiality, integrity, and availability concerns |
Ch. 28, Confidentiality, Integrity, and Availability Concerns |
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Confidentiality concerns |
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Integrity concerns |
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Availability concerns |
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6.2 |
Explain methods to secure devices and best practices |
Ch. 29, Device Security Best Practices |
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Securing devices (mobile/workstation) |
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Device use best practices |
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Removal of malicious software |
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6.3 |
Summarize behavioral security concepts |
Ch. 30, Summarize Behavioral Security Concepts |
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Expectations of privacy when using: |
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Written policies and procedures |
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Handling of confidential information |
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6.4 |
Compare and contrast authentication, authorization, accounting, and nonrepudiation concepts |
Ch. 31, Compare and Contrast Authentication, Authorization, Accounting, and Nonrepudiation Concepts |
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Authentication |
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Authorization |
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Accounting |
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Nonrepudiation |
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6.5 |
Explain password best practices |
Ch. 32, Explain Password Best Practices |
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Password length |
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Password complexity |
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Password history |
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Password expiration |
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Password reuse across sites |
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Password managers |
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Password reset process |
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6.6 |
Explain common uses of encryption |
Ch. 33, Explain Common Uses of Encryption |
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Plain text vs. cipher text |
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Data at rest |
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Data in transit |
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6.7 |
Explain business continuity concepts |
Ch. 34, Explain Business Continuity Concepts |
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Fault tolerance |
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Disaster recovery |
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