Services lose their purpose if they are not exposed or published to internal or external entities. Services are rated by their usage and by the number of customers using the service, regardless of its consumption by external or internal customers. It is challenging to find the available services even within internal teams, but with utmost care and effort, we can bring best practices on discoverability. Standardization of services also helps to achieve better discoverability.

If the services are not exposed or published to internal or external entities, then they have lost their purpose. Services evaluated by their usage and number of customers using the service could be internal or external. Challenges still exist in finding the available services to consume even within internal teams, and utmost care and effort to bring best practices to ensure this principle is followed is the key so that the services evolve and the organization keeps getting its ROI iteratively.