This book is dedicated to our friends and family, whose support made this effort possible.
About the Authors
Michael Jacot (Senior Principal Consultant, Oracle Consulting) has more than 13 years of experience working with JD Edwards clients all over the world. Michael is currently a Senior Principal Consultant for Oracle Consulting Services. In this role, he assists clients in the design, setup, and tuning of advanced technical architectures. These efforts have provided him with experience on multiple platforms (Windows, HP, Sun, AIX, Linux) and databases. Michael has had the unique opportunity to assist Oracle clients with specialized tuning to meet their JD Edwards business requirements.
Allen Jacot (Director of Technology, Capscient) has more than a decade of JD Edwards EnterpriseOne implementation experience and worked with the product since its original base release in 1996. Allen currently serves as the Directory of Technology at Capscient. During his career, he has had the opportunity to design, implement, and tune implementations for small to very large/complex projects. This experience has provided Allen with a unique view into what it takes to design, configure, and maintain a system over the life span of an implementation. This holistic view has assisted Allen in provided unmatched support to his client base.
Frank Jordan (Director JD Edwards Technology Consulting, ERP Suites) has more than 30 years of experience in technology, ranging from implementing JD Edwards EnterpriseOne client/server systems, IBM iSeries and mainframe application systems, to software installation, performance tuning, database installation/administration, technology assessments, and project management. He has worked with the JD Edwards EnterpriseOne CNC technology since 1996 from the first release. He has been involved in all technology phases of a project life cycle from a customer and consulting perspective. He has experience working with all supported JD Edwards EnterpriseOne operating systems and databases. Frank has assisted more than 250 small to large customer accounts in a variety of technology engagements. Frank currently works for ERP Suites as a Director of JD Edwards Technology Consulting. He previously worked for Oracle Corporation as a Consulting Technical manager for more than 12 years. He enjoys spending time with his wife, Angela, and two daughters, Hally and Hunter, with their various activities. One of his hobbies involves creating computerized animated lighting shows at his home for the Halloween and Christmas seasons.
Gurbinder Bali (Senior Manager, Oracle Development) currently serves as the Senior Manager of the Foundation Tools Development Team at Oracle in Denver, Colorado. Gurbinder is an industry-leading developer with more than 11 years of experiences with the JD Edwards application set and was one of the founding team members that built the web-based architecture utilized in the JD Edwards application today. During the course of his career, Gurbinder has accumulated extensive performance-tuning expertise. Gurbinder and his team assist large customers with problem diagnosis and isolation in complex computing environments. This has provided Gurbinder a unique multifaceted view of performance issues from the operating system level, the database level, and the JD Edwards kernel/application level. It is this experience that has made Gurbinder Bali an industry leader.
Patrick Scott (Senior Developer, Oracle Development) has experienced a wide and varied career that has exposed him to many of the components required for effective performance tuning. In his career, Pat has been a Unix administrator, a JD Edwards field consultant, and a developer. This wide breadth of experience and Pat’s 12 years of experience with the JD Edwards product line has given him a unique set of skills to assist clients in performance tuning in a multilevel approach. Pat brings his expertise with Unix operating systems and the Oracle database to bear to assist clients in meeting their performance requirements.
Kyle Kinder (Software Engineer, Oracle Development) has worked in the computer software industry for more than 15 years. His jobs have included customer support, training, documentation, management, and software engineering. Currently he works as a support software engineer for the Oracle JD Edwards EnterpriseOne product line. He specializes in backend technologies for web-based applications.
About the Technical Editor
Scott Watson has more than 14 years of information technology experience with ERP systems and financial software. For more than 11 of those years, he has provided CNC support for JD Edwards EnterpriseOne. During this time, Scott has been involved with a variety of projects, including installations, upgrades, disaster recovery configurations, architecting high availability solutions, and general support for a number of clients in a variety of industries. These projects have included all releases from Xe to 9.1 on Unix, AS/400, and Windows platforms. To complement his experience, Scott has a Masters degree in Computer Information Systems from the University of Denver and a B.S. in Financial Accounting from Colorado State University.
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