QUOTATION 86


PETER DRUCKER ON THE VALUE OF THINKING AND REFLECTION

Use this as the ideal way to constantly improve your management skills.

Peter Drucker (1909–2005) was perhaps the most profound thinker that management science has produced. Therefore it’s hardly surprising that he said:

Follow effective action with quiet reflection. From the reflection will come even more effective action.

Peter Drucker

WHAT TO DO

  • Most managers are over-stretched and action-oriented. Reflection doesn’t come easily to them. They’d rather be dealing with the latest problem and not thinking about the last. But failing to set time aside every day for quiet reflection is a mistake. Reflection will help you become a more effective manager which will save time in the long run.
  • Keep a learning journal. Record in it significant incidents and decisions and very briefly analyse each one, e.g. What went well? What went badly? How can I improve on what I did next time? How can I build on the good stuff and eliminate the bad?
  • If you don’t have time to reflect on what you’ve done during work, spend ten or fifteen minutes on the commute home thinking about what happened during the day.
  • By undertaking regular reflections, you will learn from both your successes and failures, with the result that when you retire people will say to you, ‘The organisation is losing 45 years’ valuable experience.’ If you don’t reflect on and learn from your experiences, they will say, ‘There goes one year’s experience repeated forty-five times!’ Only not to your face.

QUESTIONS TO ASK

  • In a week how much time do I spend reflecting on what I have done?
  • Do I think reflection is for wimps? If so, why, when all the evidence shows it works?
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