Part 5
Assertiveness in Your Personal Life

The chapters in this section cover a variety of personal situations in which being assertive can keep you safe, make others notice you, and even save you money! It’s not that recommendations for assertiveness prior to this section don’t relate to your personal life. Rather, here I tackle highly specific subjects, such as those in Chapters 17 and 18.

In Chapter 19, I offer you a variety of ways to ensure that you get the product or service satisfaction that you pay for and that your tax dollars work in the ways they’re supposed to; that is, you get bureaucrats to be responsive when you have an issue, question, or need.