List of Contributors

Karina Aase is professor in safety at the University of Stavanger, Faculty of Social Sciences. She is an engineering graduate from the Norwegian University of Science and Technology and holds a PhD in work environment and safety with a thesis on experience transfer within the petroleum sector. Aase has conducted research within safety and organisational learning within different sectors such as petroleum, transport, and healthcare during the last ten years. Her research topics are high-risk organisations, safety, learning, human–technology–organisation–society interfaces, change processes and socio-technical systems. Currently Aase manages research projects within aviation and patient safety.

Rene Amalberti is professor of medicine, physiology, and ergonomics. He joined the Air Force in 1977 and retired with the rank of general in February 2008. He is now Senior Advisor, Patient Safety, at the Haute Autorité de Santé, and risk manager in a medical insurance company. From 1982–1992, he was involved in several major European research programs on human error and risk management, and pioneered the concepts of pilot’s assistant, ecological safety, and Crew Resource Management. From 1992–2000 he studied risk management in the nuclear and oil industry, professional fishing, and public ground transportation. In the late 1990s, he undertook research in the medical field on medical errors, patient safety, system approach, and resilience.

Ion Berechet is an engineer and physicist. In 2002, he joined Air France Consulting. In 2003, Ion created and developed SISPIA (Intelligent System for Surveillance Inaccessible Parameters in Aeronautical process for risk management and performance). He is project leader for safety systems, risk analysis and control optimisation for aeronautical ground operations for Air France – KLM group. Ion has put in place a methodology and mathematical analysis of ASR for the definition of safety management systems for the risk of fatigue for short couriers with DGAC.

Johan Bergström has a MSc in Risk Management Engineering and is a PhD student in the field of Systems Safety at Lund University in Sweden. He is currently working on a research project concerning organisational resilience in escalating situations.

Matthieu Branlat is a PhD student at the Ohio State University, Columbus, OH. He received a MSc in Ergonomics from Conservatoire National des Arts et Métiers, Paris, France in 2006. His research interests include resilience engineering, system safety, decision making, human expertise and collaborative work. Recent or on-going projects have been conducted in domains such as disaster management, urban fire-fighting, intelligence analysis and healthcare.

Philippe Cabon is currently assistant professor in Human Factors at Paris Descartes University (France). He received his MSc in Psychology and Neuroscience and a PhD from Paris Descartes University. His main research interests include fatigue, workload and stress in Civil Aviation, Air Traffic Control and industry. For the last 15 years he has worked extensively on fatigue and sleep of aircrews in long and short-range flights in cooperation with the French Civil Aviation Authorities (DGAC), Airbus and several airlines. He is currently working on the implementation of Fatigue Risk Management System in civil aviation.

Lucie Cuvelier is a safety engineer and PhD candidate in Ergonomics at the Center for Research on Work and Development – Ergonomics Lab – within the Conservatoire National des Arts et Métiers (CNAM, Paris). Her research is in the field of patient safety and aims to develop new approaches of reliability and industrial risk-management. Its central theme concerns the identification and development of organisational pre-conditions that enable the anesthesiologists to cope with daily variabilities as well as with unforeseen situations.

Nicklas Dahlström is a Human Factors researcher and Crew Resource Management instructor at Lund University School of Aviation, Sweden, as well as a Human Factors specialist at Emirates Airlines in Dubai. He has been an officer in the Swedish Air Force, has a BSc in Meteorology from Stockholm University and a PhD in Technology from Lund University. His main research areas are mental workload, primarily with aviation but also in maritime and railway transportation, nuclear and chemical industry, medicine and rescue services.

Stephane Deharvengt is a civil aviation engineer with a PhD in Ergonomics. He spent more than 15 years with the French National Safety Authority, DSAC, as an expert in safety risk-management related to organisational and human factors for rulemaking, cockpit and cabin certification of aircraft, and implementation of safety management systems for airlines and maintenance and repair organisations. He is now deputy head of safety, quality and security for the French Air Navigation Service Provider, DSNA.

Sidney Dekker is professor of Systems Safety Factors & Aviation Safety at Lund University in Sweden. He gained his PhD in Cognitive Systems Engineering at the Ohio State University. His books include The Field Guide to Human Error Investigations and Ten Questions about Human Error. His latest book is Just Culture: Balancing Safety and Accountability. Sidney Dekker is also an airline pilot, flying the Boeing 737NG part-time, as well as a member of the Union of Concerned Scientists.

Pierre Falzon is professor of Ergonomics and Neurosciences of work at the Conservatoire National des Arts et Métiers (CNAM) in Paris, France. He heads the Ergonomics Lab, part of the Centre de Recherches sur la Travail et le Développement. His present research interests concern processes of competence development and knowledge construction and human and organisational reliability. On a more general level, he is interested in epistemological issues related to the practice of ergonomics and to ergonomics as a discipline. Pierre Falzon is past President of the International Ergonomics Association.

Pedro Ferreira is concluding a university placement program at Network Rail in London, to obtain a PhD from the University of Nottingham, UK. His research is based on the subject of resilience in the planning of rail-engineering work. Pedro holds a MSc from the Faculty of Human Kinetics, Technical University of Lisbon. He developed his thesis on the subject of human reliability and the occurrence of violations railway traffic control. He has worked on several industrial sectors as a human factors consultant and lectured Health and Safety courses at the Technical University of Lisbon.

Jean-Yves Grau started his career as a senior scientist in the French Military Institute of Aerospace Medicine (IMASSA). After completing his studies in Medicine and specialisation in aviation medicine, he specialised in aviation psychology. He was chief of IMASSA flight safety office and has, since 2001, managed a private consulting firm in Human Reliability in transport and risky industries. He is currently working within the STARE consortium in order to design methodology for managing ‘fatigue’ risk in air operations. He is a lecturer in Human Factors, Flight Safety and Risk Management.

Erik Hollnagel is professor and Industrial Safety Chair at MINES ParisTech (France) and Visiting Professor at the Norwegian University of Science and Technology (NTNU) in Trondheim (Norway). He has worked at universities and research centres, and in industry in several countries and with problems from many domains. His professional interests include industrial safety, resilience engineering, accident investigation, cognitive systems engineering and cognitive ergonomics. He has published widely and is the author/editor of 17 books, including four books on resilience engineering. The latest title from Ashgate is The ETTO Principle: Why Things That Go Right, Sometimes Go Wrong.

Daniel H. Hummerdal is a psychologist and currently studying for a PhD on the cost of safety at MINES ParisTech, France. After completing his commercial pilot training he worked as an instructor at flying schools in both Sweden and the US. He has also worked for five years as an accident investigator for the Swedish Civil Aviation Authority. As a guest lecturer at Lund University he carried out research on patient safety and developed teaching material for Crew Resource Management courses. Before enrolling as a PhD student he worked as a human factors consultant with Dédale, France, evaluating the EU’s flight safety research program – HILAS.

Tom Kontogiannis is associate professor in Human Factors and Industrial Safety at the Department of Production Engineering and Management, Technical University of Crete. He holds degrees in mechanical engineering, industrial safety and cognitive ergonomics. While working in the UK he took part in more than 30 industrial projects concerning aspects of human reliability, modeling of human performance under stress, accident investigation and design of decision-support systems. Since 1997, he has headed a small group at the Cognitive Ergonomics & Industrial safety (CEIS) Lab that focuses on human-performance modeling, workflow modeling and industrial safety. He has published over 30 peer-reviewed journal papers and a book, available at http://www.dpem.tuc.gr..

Elizabeth Lay is manager of the Field Service Operational Risk Management Group at Siemens Energy. She graduated from the University of North Carolina at Charlotte with a BSc in Mechanical Engineering and is currently pursuing a Certificate of Cognitive Sciences at the University of Central Florida. She has held various roles in the business of servicing power plants leading to her current role focused on risk management and loss control. Outside of work, Elizabeth is a photographer and avid world traveler, visiting at least one new country every year.

Nicolas P. Maille is a research scientist in the human factor team of ONERA. He held a PhD in artificial intelligence from SUPAERO in 1999. He has conducted research to improve experience feedback methodologies and tools in the aeronautical field with major aeronautical actors including NASA, Airbus, French Air Forces and commercial airlines. He has a primary interest in the analysis of pilot activity through both crew reports and digital flight data.

Stathis Malakis holds a mathematics degree, an MSc in Air Transport Management and a PhD in Cognitive Systems Engineering. Since 1999 he has worked for the Hellenic Civil Aviation Authority as an Air Traffic Controller holding Tower, Approach, Terminal Approach Radar and Instructor ratings. In 2005, he joined the department of Production Engineering and Management at Technical University of Crete to study for a PhD under the supervision of Associate Professor Tom Kontogiannis. He is actively involved in ATC training and safety issues both at professional and research levels.

Régis Mollard is professor in Ergonomics at University Paris City – Descartes. He holds a PhD in 3D Surface Anthropometry and Human Modeling. Responsible of Master Diploma in Ergonomics and University Diploma in Human Factors in aeronautics. He is a member of the World Engineering Anthropometry Resource (WEAR) group, the European Committee for Aircrew Scheduling and Safety (ECASS), the French Society of Biomechanics and Psychophysiology in Ergonomics (PIE), a technical committee of the International Ergonomics Association (IEA).

Anne Sophie Nyssen is doctor of Work Psychology and Professor of Cognitive Ergonomics at the University of Liege, Belgium. Her primary research focused on human errors in anesthesia but has been extended to other work situations such as process control and transportation. More recently, her research focuses on robotic surgery to assess the impact of the use of robotic surgery using 3D on knowledge, strategies and errors. She is the author and coauthor of many international peer-reviewed publications.

Jean Pariès graduated from the French National School of Civil Aviation as an engineer, then joined the Direction Générale de l’Aviation Civile) (DGAC), dealing with air safety regulations. He was a member of the ICAO Human Factors and Flight Safety Study Group since its creation in 1988. In 1990, he joined the Bureau Enquêtes Accident as Deputy Head, and Head of Investigations. In 1994, he left the BEA to found Dédale SAS. From 2000 to 2004, he was also a Research Associate Director with the Centre National de Recherche Scientifique (CNRS) and worked on hazards associated with failures in high risk activities, and their control by individuals, teams and organisations. He is the author of numerous papers, book chapters, and communications on Human and Organisational Factors in safety.

Alberto Pasquini achieved his MSc in Engineering from the University of Rome La Sapienza in 1978. He has been with the licensing authority for nuclear power plants of the Italian Research Agency ENEA for several years. He is now with the Robotic Division of the same agency and R&D Director at Deep Blue, an Italian consultancy and research company operating in the domain of air transportation. His research interests are in system safety, human machine interactions and validation. He has more than 60 publications in his area of professional activity in scientific journals, books, and conference proceedings.

Kurt Petersen is professor of Risk Analysis and Management at Lund University in Sweden. He gained his PhD at the Technical University of Denmark. He has been at Risø National Laboratory and Danish Transport Research Institute, both in Denmark, prior to the professorship at Lund University. His has been working with safety assessment at nuclear, off-shore, chemical systems, and large infrastructure system like natural gas, electric power, and railway. His main research interests are methods for risk analysis, risk management, risk and vulnerability analysis, and accidents investigation.

Simone Pozzi works as Human Factors and Safety R&D expert in Deep Blue Consultancy and Research (Rome). He also lectures Interaction Design at the Department of Architecture and Urban Planning, University of Sassari at Alghero. He achieved his MSc (2001) and PhD (2006), with specialisation in human–computer interaction. He has participated in many international R&D projects in the area of Human Factors and Safety. He regularly publishes in peer-reviewed international academic journals, books, and conference proceedings.

Brendan Ryan has a PhD from the University of Nottingham, UK. He has particular research interests in self reporting and interviewing in accident or other work situations, and in the identification, assessment and management of risk in a range of industrial contexts. Brendan has worked in industry as an accident investigator, in safety and environmental health consultancy and government inspectorate roles. He has a recent and substantial body of research work supporting engineering and sustainability projects in the rail industry. He is a Chartered Member of the Institution of Occupational Safety and Health.

Luca Save works as Human Factors and Safety R&D expert in Deep Blue Consultancy and Research (Rome). He has ten years of experience in the area of safety critical systems, including air traffic management, railway transport and clinical risk management. In 2003 he achieved a PhD in human–computer interaction, with a special focus on cognitive ergonomics. He has participated in research initiatives founded by the Italian Railway Organisation and in many international R&D projects in the area of Human Factors and Safety. He has worked as technical consultant for the investigation of railway accidents for the Italian Public Prosecutor office of Bologna in 2005 and 2006. He has a number of publications in peer-reviewed international academic journals and in international conferences.

Sarah Sharples is Associate Professor in Human Factors and Head of the Human Factors Research Group in the School of Mechanical, Materials and Manufacturing Engineering at the University of Nottingham. She is member of the EPSRC funded Rail Research UK project (RRUK2) in which she is leading work on analysing the impact of automation in railway control. She has also worked on and managed a number of EU projects in several industrial contexts, including automotive and aerospace design and manufacture. Her main areas of interest and expertise are transport human factors, human-computer interaction, cognitive ergonomics and development of quantitative and qualitative research methodologies for examination of interaction with innovative technologies.

John Stoop graduated in 1976 as an aerospace engineer at Delft University of Technology (DUT). He is one of the founders of the Safety Science Group at DUT. He works part-time at the Faculty of Aerospace Engineering at DUT and is guest professor at Lund University in Sweden. He is involved in developing a safety oriented methodology for in-depth accident investigation, forensic engineering and the integration of safety into the design process. He is Affiliated Member of the International Society of Air Safety Investigators ISASI, member of the Board of Dutch Association of Road Victims VVS, and founder and managing director of Kindunos Safety Consultancy Ltd, established in 1990.

Mark-Alexander Sujan is Assistant Professor in Patient Safety at Warwick Medical School, University of Warwick. He holds degrees in Computer Science (MSc), Human Factors (PhD), and Philosophy, Psychology and Political Science (BA). His current research interest is on approaches to enhance the reliability of healthcare systems. He leads the Masters module Patient Safety at Warwick and delivers the Reliability in Healthcare course for the NHS Institute for Innovation and Improvement. Mark is also a senior Fellow of the NHS Improvement Faculty.

Gunilla A. Sundström is a global professional and consultant for Financial Services, Outsourcing/Offshoring and R&D. She has held leadership positions in a variety of industries including R & D, Financial Services, Global Sourcing and currently holds the position as the Head of Global Sourcing with Deutsche Bank. Dr Sundström has published more than 60 papers; holds two US Patents and has been awarded IEEE-Systems, Man and Cybernetics’ outstanding contributions award. Dr. Sundström holds a DPhil from University of Mannheim, Germany.

Berit Berg Tjørhom is completing her PhD work on risk management and societal safety at the University of Stavanger, Faculty of Social Sciences. She holds a master in societal safety with a thesis on safety culture within aviation. Her PhD thesis is entitled Exploring Risk Governance in a Global Transport System, a thesis that contributes to an understanding of risk governance within the Norwegian aviation transport system. Her research focuses on risk management in a human–technology–organisation–society perspective related to interdependencies, interfaces and complexity.

John Wilson is professor of Human Factors at the University of Nottingham, and is also Principal Ergonomist at Network Rail. John is a Chartered Psychologist and a Chartered Engineer, a Fellow of the Ergonomics Society, and was awarded the Ergonomics Society Sir Frederic Bartlett Medal in 1995 and the Distinguished Overseas Colleague Award of the Human Factors and Ergonomics Society in 2008. His research contributions to rail human factors include the development of performance assessment approaches for workload and situation awareness, human factors of track access and protection arrangements, and the understanding of human factors risk generally.

David Woods is professor at the Ohio State University in the Department of Integrated Systems Engineering and Director of the university’s initiative on Complexity in Natural, Social and Engineered Systems. He has developed and advanced the foundations and practice of Cognitive Systems Engineering since its beginning. He has studied team work between people and automation in anesthesiology, aviation, space mission operations, and health care. A past President of the Human Factors and Ergonomic Society he has served on US National Academy of Science and other advisory committees. He was a board member of the National Patient Safety Foundation during its startup, Associate Director of the Midwest Center for Inquiry on Patient Safety of the Veterans Health Administration, and advisor to the Columbia Accident Investigation Board.

John Wreathall is a specialist in systems engineering methods with particular emphasis on human and organisational performance as it relates to safety, reliability and quality. He has pioneered the development and application of human-performance analysis methods, both quantitative and qualitative, for application in the medical, transportation, nuclear, and aerospace communities. He has participated in the development of the understanding of human errors and the circumstances that lead to their occurrence, including chairing and presenting at international conferences on this subject. He was the invited keynote speaker on the subject of resilience engineering at the First Mercosur (South American Free Trade Association) Conference on Safety and Security in Work and its Environment, Porto Alegre (Brazil) in 2004.

Kyla Zimmermann (née Steele) is a human factors analyst for the Transportation Safety Board of Canada. Her career started in aerospace engineering, in the testing and development of aircraft and aero engines, as well as trouble-shooting airline technical issues. Kyla moved to Europe in search of adventure and a career transition to human factors. Her MSc research at Linköping University examined aviation incident reporting systems in Sweden. In France Kyla pursued doctoral studies examining safety models and perspectives, in particular the differences in perspectives across occupations and societal cultures in the aviation industry.

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