11. Using Bank Feeds and Online Banking

Introduction

Statistics show that more individuals are now participating in online banking activities. Banks and credit card institutions are making their online services easier to access and more cost effective, and the confidence in the security of online financial transactions is increasing. QuickBooks provides a user-friendly interface with your bank or credit card, enabling you to download your transactions via bank feeds for easy matching and reconciliation, examine recent bank transactions, transfer money between two online accounts, and pay bills online.

You don’t have to use all the online services offered by your financial institution. Checking balances and transferring funds are typically free services, but many banks charge a monthly fee or per-transaction fee for bill payment services (direct connect). You should weigh this fee against the cost of postage and paper supplies and the time you save to determine whether the service is worthwhile to you.

If your bank or credit card institution does not provide online services and you want to use these features, you can open a new account with a bank or credit card institution that does provide these services. Opening an account for the purpose of using online services doesn’t necessarily mean you have to sever ties with your original financial institution, however. For banking, you can use one bank for online services and keep another for savings and loan services.

Choosing Bank Feeds Mode

Over the years, QuickBooks has added functionality to the process of downloading financial institution transactions directly into your QuickBooks data. QuickBooks 2014 has even more flexibility with Bank Feeds. QuickBooks users have the option to choose between two different methods of viewing the information that is downloaded into QuickBooks. The new Express Mode is the default, but you can switch to Classic (Register) Mode in the preferences. Try both methods; see which one works best for you.

Image Go to Edit, Preferences and Select Checking.

Image Click the Company Preferences tab.

Image In the Bank Feeds section, choose either Express Mode or Classic Mode (Register Mode).

Image If you select Express Mode, click the Create Rules Automatically or Always Ask Before Creating a Rule box as appropriate.

Image Click OK.

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Did You Know?

The remaining examples on banking feeds use Express Mode. You can switch between modes at any time. However, renaming rules you create in Express Mode are not available in Classic Mode, and aliases you create in Classic Mode are not available in Express Mode.



Did You Know?

QuickBooks Online uses the Express Mode of bank feeds, too. Working with Bank Feeds and importing transactions is similar in QuickBooks Online. However, the bank feed is automatic in QuickBooks Online. Every night any new transactions are automatically downloaded into QuickBooks Online.


Activating Bank Feeds

The first step in using Bank Feeds services is getting access to a bank that provides the services you need. After you open a bank account and establish online privileges, you’re ready to put QuickBooks to work. With an Internet connection, you can access your bank account directly from your QuickBooks program. These steps show you how to initiate the QuickBooks Bank Feeds feature.

Image Select Banking, Bank Feeds, Set Up Bank Feed for Account.

Image Enter your bank’s name.

Image Click Next if needed to locate your bank or financial institution and click to select your bank.

Image Alternatively, click your bank if it is listed under the popular banks on the right.

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Image If your bank offers Direct Connect, you see the Enroll in Direct Connect screen. If you need to enroll, click the Enrollment Site link.

Image If you’re already enrolled and ready to connect, click Continue.

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Did You Know?

If your bank does not offer Direct Connect, you see details on how to manually import your transactions (known as Web Connect) into QuickBooks. (See the section “Manually Importing Transactions” in this chapter.)


Image If you’re already set up for Direct Connect with your bank, enter your ID and Passcode or Pin.

Image Click Connect and continue to link the account to QuickBooks.

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Image You see a list of your bank accounts. On the right, click to select the appropriate account to import transactions into QuickBooks (not shown).


Did You Know?

You can also download your credit card transactions directly into your QuickBooks data file. If you have a business credit card, you can also choose to download these transactions as well as banking transactions.


Retrieving Online Transactions

After you activate a bank feed, you can download your bank or credit card transactions that have recently cleared your financial institution.

Image Select Banking, Bank Feeds and choose Bank Feeds Center (not shown).

Image Click the bank account from the list of bank accounts to select it.

Image Notice the balance per the bank and per QuickBooks.

Image Click the Refresh icon or the drop-down arrow to select to sync this account or all for this bank.

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Image When prompted, enter your password to download the transactions.

Image Click OK.

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Image Note the number of transactions waiting to be added to QuickBooks.

Manually Importing Transactions

With Web Connect, you download transactions from your bank or financial institution and import them into QuickBooks. Web Connect is usually free and offered by most banks for business accounts (that is, it might not be available for an account set up as a personal account at the bank—even though you use the account for business).

Image Select Banking, Bank Feeds and choose Bank Feeds Center (not shown).

Image Click the bank account from the list of bank accounts to select it.

Image Click the Refresh icon.

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Image From the web browser window that opens in QuickBooks, enter the login information to access your bank account.

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Image Navigate your bank’s website to download transactions (not statements) and select to download the QuickBooks (QBO) file type (not shown).


Did You Know?

Some banks do not allow you to download to QuickBooks (QBO file type). In those situations you might be able to download the file for Quicken (QFX) or Money (OFX). Then, you need to convert the file to a QBO file to import the transactions in to QuickBooks. There are third-party developers who have created a conversion tool.


Image Click Open.

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Image Select Import New Transactions Now.

Image Click OK.

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Image Alternatively, if you choose to save the file, then you need to manually import it. Click Banking, Bank Feeds, Import Web Connect File.

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Image Select the file to import and choose to use an existing QuickBooks account or create a new account.

Image Click Continue to import the transactions.

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Quick Add Transactions to QuickBooks

You can add transactions one at a time or in batches to your QuickBooks data file. After you download or import transactions into QuickBooks, the Bank Feeds Center saves you time and enables you to work on data management instead of data entry.

Image Open the Bank Feeds Center by selecting Banking, Bank Feeds, and choosing Bank Feeds Center.

Image Select the bank account desired (in this example it is a credit card account).

Image Note the number of transactions waiting to be added to QuickBooks.

Image Click Transaction List.

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Image Filter the transactions if desired by status, type, or dates.

Image Click a single transaction on the left (or see the “Batch Adding Transactions” section later in this chapter).

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Image The Payee field automatically populates if the QuickBooks Rules recognizes the payee. If it doesn’t populate, simply click the drop-down menu to make a selection from your QuickBooks lists (vendors, employees, customers, other names) or begin typing the name and have QuickBooks add it to your lists.

Image The Account field automatically populates if the QuickBooks Rules recognizes the payee from a previously downloaded transaction. If it doesn’t populate, simply begin typing the account name or click the drop-down menu to select from a list of your accounts.

Image If you have class tracking enabled, enter the class.

Image In the Action column, click the drop-down menu and select Quick Add.

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Image If you set the preference to create rules automatically and always ask before creating a rule, then the Rule Creation window opens. Click OK.

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Adding More Details to Transactions

If you are tracking expenses by customers or jobs or have billable or reimbursable expenses, then you need to add more details to the transactions. Open the Bank Feeds Center, select the bank account, and click Transaction List to begin this task.

Image In the Action column, click the drop-down menu to select Add More Details for the appropriate transaction.

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Image You can accept the default date or modify as needed.

Image If no number downloaded, enter an optional Number with which to identify the transaction.

Image Select or enter a name in the Payee field.

Image Edit or enter an optional Memo for the transaction in the Memo field.

Image In the Account field, type the account name or select one from the drop-down menu that displays when the field is selected.

Image Accept the default amount that displays or modify if needed in the Amount field.

Image Optionally, enter a memo about the transaction.

Image Assign the expense to a customer using the Customer:Job field.

Image Place a check mark in the Billable box if you will be using the QuickBooks Add Time and Costs feature to invoice the customer for the expense.

Image Assign a class with the Class field if you departmentalize your company’s Income Statement (and use classes for other reporting).

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Image Click Remove Selected to clear the line detail above.

Image Click Add to QuickBooks, and the transaction is included in the QuickBooks register for that financial institution.

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Image If you set the preference to create rules automatically and always ask before creating a rule, then the bank rule window opens (not shown).

Batch Adding Transactions

QuickBooks Bank Feeds or imported transactions can save data entry time by enabling you to add multiple transactions at one time in the Transactions List window. Open the Bank Feeds Center, select the bank account, and click Transactions List to begin this task.

Image From the Transactions List, click the Downloaded As column heading to sort and group transactions together.

Image In the No. field, you can add a transaction number (optional).

Image Click the Payee field to select the payee from your QuickBooks lists.

Image Click the Account field to select the account from your QuickBooks chart of accounts.

Image If you use classes, enter a class in the Class field.

Image To select all the transactions, place a check mark (if not already checked) in the column to the left of the transaction. If not selected, you can manually add or remove individual check marks for individual items you want to add to your financial institution register.

Image Click the drop-down menu for and select Add/Approve to add the selected transactions to your QuickBooks register for this financial institution.

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Image If you set the preference to create rules automatically and always ask before creating a rule, then the bank rule window opens (not shown).

Automatically Assigning Names and Accounts

Renaming rules automate and standardize the name and account you want assigned to downloaded transactions. Rules can be created automatically and managing the rules is relatively easy. Plus, as you use bank feeds or imported transactions more, the rules automate most of the transactions, which requires less effort on your part.

Renaming rules are useful because your financial institution may assign a transaction number in addition to the downloaded payee name. For example, you purchase mobile phone services from Verizon Wireless. When the transaction is downloaded, the vendor name is “Verizon wireless - <transaction code or location>.” You want QuickBooks to ignore the transaction code and assign it to the proper vendor (in this example, Verizon Wireless without a store number or code). Thus, a renaming rule is created that begins with, ends with, contains, or exactly matches the downloaded transaction (and uses the vendor name of Verizon Wireless and posts it to the proper expense account automatically).

Follow these steps to modify the renaming rules created automatically by accepting transactions into QuickBooks from Bank Feeds or imported transactions.

Image Click Rules from the top-left corner of the Bank Feeds Center to open the Rules List.

Image Click the name for which you are modifying the renaming rule from the list on the left.

Image Click the drop-down menu to select Edit Rule.

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Image Select the Description drop-down menu and choose from the Contains, Starts With, Ends With, Matches Exactly, or Does Not Contain options.

Image Edit the description rule as needed (contains, starts with, ends with, matches exactly, does not contain) depending on the transaction and information provided from the bank or financial institution. In this example, Burger King #12724, North Kansas was automatically created for the Contains option based on the description from the bank. We can edit it to Contains Burger King (and remove the store number and location) so the rule applies to any transaction when the description contains Burger King.

Image Review (or edit) details for the Payee Field.

Image Review (or edit) details for the account to use for the transaction.

Image Click Save to assign the renaming rule.

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Image Click the dark orange color block that shows transactions changed by rules to filter for only those transactions.

Image Click the Batch Actions drop-down menu and select Add/Approve to batch add the transactions to QuickBooks.

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Did You Know?

The QuickBooks Bank Feeds feature creates a renaming rule automatically when you assign the transaction to an existing QuickBooks name for the first time. You can then modify the renaming rule. In Company Preferences you can disable the auto create bank rules feature.


Assigning Transactions to Open Vendor Bills

It is possible to associate a downloaded banking transaction to an open vendor bill in QuickBooks, effectively paying the open vendor bill with the downloaded transaction. Open the Bank Feeds Center, select the bank account, and click Transactions List to begin this task.

Image On the drop-down menu for Action for the selected transaction, click Select Bills to Mark as Paid.

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Image Select the vendor from the drop-down list, or begin typing the vendor name and QuickBooks finds vendor names that match.

Image Accept the default date or change as needed.

Image Enter an optional memo in the Memo field.

Image Enter an optional transaction number or name in the Number field if no number displays. (In this example, the check number was downloaded from the bank with the transaction.)

Image Select Match to Existing Transaction and place a check mark next to the open bill or bills that are being paid by this downloaded transaction.

Image Click the Add to QuickBooks button to record this transaction in QuickBooks.

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Did You Know?

QuickBooks may auto-match transactions. You should review the auto-matched transactions. If needed, click the drop-down menu for Action and select Not a Match to unmatch it.


Deleting Transactions

There might be occasions when you want to delete or ignore all or some of the downloaded transactions before they are entered into QuickBooks. This is especially true if this is the first time you have downloaded transactions and you want to begin recording transactions from a specific date. Open the Bank Feeds Center, select the bank account, and click Transactions List to begin this task.

Image For one transaction, from the Action drop-down menu, select Ignore.

Image For multiple transactions, select the transactions by checking in front of them and from the Batch Actions drop-down menu, select Ignore.

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Image A confirmation prompt displays. Click Yes to permanently delete the transactions from the download.

Image Click No to be returned to the Select Items to Delete dialog box.

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Making Online Payments

Online bill payment from the QuickBooks Bank Feeds lets you pay your vendors electronically through QuickBooks.

After the service is enabled (your bank may charge a fee for this), you use QuickBooks to record the bills being paid and send instructions to your financial institution. Your financial institution’s payment processor makes the payments electronically or prints and mails the check for you.

Image If you activated your online bill payment service, as discussed in the “Activating Bank Feeds” section earlier in this chapter, you have the Send Items to Your Bank section in the Bank Feeds Center.

Image Click Create New to create an online check, pay bills, or transfer funds. The transaction is sent to your financial institution for payment directly to the vendor. Alternatively, you can create transactions as usual in QuickBooks and check the box for Online Payment.

Image In this example, a check has been prepared. Select Pay Online. QuickBooks includes this in your Bank Feeds Center as a transaction ready to send.

Image Click Save & Close.

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Image Click Send Items in the Bank Feeds Center window.

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Image Enter your PIN if requested (not shown).


Did You Know?

Your financial institution doesn’t offer bill pay service? Consider signing up for the Intuit QuickBooks Bill Pay Service. Select the Banking, Bank Feeds, Learn About Online Bill Payment. You can read more details and sign up for the service. It is currently offered free for 30 days (or up to 20 payments). After the trial period, it is currently priced at $15.95 a month for up to 20 payments. Then, an additional charge of $6.95 is assessed for each group of 10 bill payments.



Did You Know?

The address, telephone number, and account number are required for online vendors.


Canceling Online Payments

If you requested an online payment that your bank has not yet sent, you might still have time to change your mind. Whether you want to change the amount of the payment or cancel it entirely, you can request that the bank cancel the original payment. Note that your bank might not be able to cancel the requested payment if there is not enough time for the bank to process the request.

Image From the Bank Feeds Center, on the Create New drop-down menu, select Cancel Payments.

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Image Alternatively, click on Online Checks (or Bill Payments or Transfers) waiting to be sent.

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Image In the Online Payments to Be Sent dialog, select the payment you want to cancel.

Image Click Cancel. The Cancel Payment prompt box displays (not shown).

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Image Click Yes to cancel the payment (not shown).

Transferring Money Between Accounts

You can use the QuickBooks Bank Feeds feature to transfer funds between accounts, move excess funds from non-interest-bearing accounts into interest-bearing accounts, or transfer money from your main checking account into your payroll account without ever leaving your desk.

Request the Funds Transfer

Image Select Transfer Funds from the Create New drop-down menu on the Bank Feeds window.

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Image Ignore the date—QuickBooks forces this date to read Next Business Day when you indicate you are making an online transfer of funds.

Image Enter or select the account from which you are transferring funds.

Image Enter or select the account to which you are transferring funds.

Image Enter the amount of the transfer.

Image Check the Online Funds Transfer box.

Image Click Save & Close to close the Transfer Funds Between Accounts dialog box. Alternatively, click Save & New to record another transfer, or click Clear to remove your entries in the data fields.

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Did You Know?

Your Bank Feeds Center does not show the transfer funds link if you currently do not have two accounts enabled for online access at the same financial institution. You cannot transfer funds between different banks from your QuickBooks Bank Feeds Center.


Getting Reports of Online Transactions

You can request a report that shows all your online transactions and use this report as a confirmation of transactions that have occurred. You can also customize the report to show only items you’ve sent or items waiting to be sent.

Image Select Reports, Custom Transaction Detail Report. The Modify Report window automatically displays.

Image Click the Filters tab.

Image Click Online Status in the Filter list.

Image Select the type of online transactions you want to see. For example, pick from transactions to send, transactions that have been sent, and so on.

Image Click OK.

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Image The Custom Transaction Detail report displays with your Bank Feed transactions listed.

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