Acknowledgments

I wish to express gratitude to Nigel Wyatt of the Magenta Network and my publisher Business Expert Press for offering me the opportunity to write this book. Also to my good friend and ex-colleague Craig Abbott for his inspiration that started me down this writing road and another good friend Melvin Hurley whose mantra “keep smiling” kept me going when the going got tough.

My thanks to ex-colleagues who kindly edited the book for content—Gregory Matthews, David Evans, and Roger Francis. Many thanks for your time, guys.

Finally, gratitude to my partner Pauline, who did not complain when I went missing for hours on end and was also my own personal grammatical editor who took a rough piece of work and made it flow.