Asking for help

Now that we have seen what these files are and where to get them from, it's important that you are familiar with how to ask for help and, most importantly, where. Do remember that most of the maintainers of the HTML5 Boilerplate project work on it in their free time. The more you spend time being specific about what you want help with, the faster and better they will be able to help you. Here is how to ask for help:

  • Isolate the problem: What is the exact issue? Use dabblet.com, codepen.io, jsfiddle.net, or jsbin.com to create a test case that reproduces the issue with least markup, style, and script. Most of the time the act of doing so will, in itself, have you find what the issue is.
  • If you can reproduce this issue and isolate it to a problem arising because of a feature of HTML5 Boilerplate, go to github.com/h5bp/html5boilerplate.com/issues and use the Search field to check if it has already been reported. If not, create a new issue with a link to your test case.
  • If this issue is not a result of HTML5 Boilerplate, but an interaction that you can't quite place, go to stackoverflow.com/questions/tagged/html5boilerplate and create a question linking to the isolated test case. Make sure you tag the question as html5boilerplate or h5bp, so one of the maintainers can catch it and answer quickly.
  • If it is a small enough question to be asked on Twitter, tweet at https://twitter.com/h5bp with a link to the test case and the specific section you want help with.

    Note

    Lea Verou has written a great article on submitting browser bug reports at coding.smashingmagazine.com/2011/09/07/help-the-community-report-browser-bugs/and it is equally useful for asking for help with any open source web development project.

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