JOLI BALLEW is an award-winning, best-selling author of over 50 books, including Windows 8.1 Step By Step and Windows 8.1 Plain and Simple, both with Microsoft Press. Joli is a Microsoft MVP (10 years) and holds many Microsoft certifications starting with the original MCSE for Windows Server 2000. Joli is a Microsoft Certified Trainer and a professor at Brookhaven Community College, and also serves as their Microsoft Academy Coordinator. Joli teaches certification classes, including the class related to this exam, Configuring Windows 8.1 (70-687) and the one that follows, Managing and Maintaining Windows 8.1 (70-688).