Table of Contents
Chapter 1: Student feedback in engineering: a discipline-specific overview and background
Clarifying the purpose of collecting student feedback
Using student feedback to improve engineering education
Chapter 2: Advances in engineering education in Chile using student feedback
Student and alumni feedback in Chilean higher education
Student and alumni feedback in engineering
Chapter 3: Formative student feedback: enhancing the quality of learning and teaching
Case study: engineering education at the Hong Kong Polytechnic University
Chapter 4: Role of soft skills in engineering education: students' perceptions and feedback
Apprehension in interpersonal communication
Strategies used to enhance soft skills
Appendix 4.1 importance of soft skills from students' perspective
Appendix 4.2 personal report of communication apprehension
Chapter 5: Engineering programmes in Thailand: enhancing the quality of student feedback
Chapter 6: Summative quality assurance systems: not good enough for quality enhancement
Formative operational evaluations
Important aspects of a system supporting an emerging quality culture
Chapter 7: Engineering programmes in the UK: the student feedback experience
Student feedback and existing data sources
Response rates of engineering students
Engineering students in the NSS
Engineering student feedback in institutional surveys
Chapter 8: Trends, issues and the future of student feedback in engineering