HipChat is a group chat, an IM service from Atlassian. It provides features such as persistent chat rooms and drag-and-drop file sharing, with support for web, desktop, and mobile.
In this recipe, we will integrate JIRA with HipChat, so every time an issue is created in the Support project, a notification will be sent to the corresponding HipChat room.
Since we will be using HipChat in this recipe, you will need to have a HipChat account. If you do not have one, you can sign up for a free account at http://www.hipchat.org.
The integration requires HipChat for JIRA add-on, which is bundled with JIRA by default. However, if you do not have the add-on installed for some reason, you can get it from the following link:
https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.hipchat-for-jira-plugin
Proceed with the following steps to integrate JIRA with HipChat:
- Navigate to Administration | Applications | HipChat.
- Click on the Connect HipChat button.
- Log in to HipChat, and approve access when prompted.
- Create the JIRA project to HipChat room mapping, and select the criteria to control what would trigger messages to be sent from JIRA to HipChat.
Other than the out-of-the-box HipChat integration, there is also another third-party add-on that adds more features and capabilities. With this add-on, you can do things such as letting administrators send notifications to HipChat rooms. You can get the add-on from the following link:
https://marketplace.atlassian.com/plugins/com.go2group.hipchat.hipchat-plugin