JIRA allows end users to create their own search filters and dashboards and share them with other users. When the owner of the shared filters and dashboards leaves the organization or goes on leave, others will not be able to make changes to them. In these cases, as the JIRA administrator, you can temporarily (or permanently) change the owner of the shared filter and dashboard to a new user.
Perform the following steps to reassign a shared filter or dashboard to another user:
- Navigate to Administration | System | Shared filters (or dashboards).
- Search for the shared filter.
- Select the Change Owner option for the filter.
- Enter a new owner for the filter, for example, yourself, and click on the Change Owner button.
Normally, you will only need to change the owner of shared filters or dashboards, as other users use those. However, in rare cases where you need to change the owner of a non-shared filters or dashboards, you can first switch the user session to the owner of the filter or dashboard, as outlined in the Switching User Sessions in JIRA recipe, and then change the owner to someone else. Note that this requires the user to be active in JIRA, so you might need to first reactivate the account.