Appendix C: Six Sigma Green Belt Tools

The following is a list of basic nonstatistical tools that make up the Six Sigma Green Belt toolkit:

  • Affinity diagrams
  • Brainstorming
  • Cause-and-effect diagrams
  • Cause-and-effect matrix
  • Check sheets
  • Flowcharting
  • Force field analysis
  • Graphs
  • Histograms
  • Kano model
  • Nominal group technique
  • Pareto analysis
  • Plan-Do-Check-Act
  • Project management
  • Root cause analysis
  • Scatter diagrams
  • 5S’s
  • 5W’s
  • 5W’s and 2H’s

As an SSGB, you should have been introduced to the following statistical tools:

  • Analysis of variance (ANOVA)
  • Attributes control charts
  • Basic probability concepts
  • Basic statistical concepts
  • Binomial distribution
  • Chi-square test
  • Correlation coefficient
  • Cpk—Operational (long-term) process capability
  • Cpk—Using the K-factor method
  • CPU and CPL—Upper and lower process capability indices
  • Data accuracy
  • Data, scale, and sources
  • Histograms
  • Hypothesis testing
  • Mean
  • Median
  • Mode
  • Mutually exclusive events
  • Normal distribution
  • Poisson distribution
  • Probability theory
  • Process capability analysis
  • Process capability study
  • Process elements, variables, and observations concepts
  • Range
  • Sampling
  • Six Sigma measures
  • Standard deviation
  • Statistical process control
  • Statistical thinking
  • Variables control charts
  • Variance
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